Experts Reviews · Company report
Heavenly Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%67+18.9Replies to reviews 8%85+7Momentum penalty90−1Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Heavenly Nail Spa

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,184 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heavenly Nail Spa is better than 79% of nail salons.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heavenly Nail Spa is better than 67% of nail salons.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heavenly Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heavenly Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heavenly Nail Spa is better than 90% of nail salons.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heavenly Nail Spa is better than 85% of nail salons.A
85

Reviews for your job

Customers hired Heavenly Nail Spa for 8 kinds of job.

Heavenly Nail Spa for nail painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.85
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 42

All 85 Google reviews tagged “Nail painting” · showing 40

pegy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Daisy did an amazing job with my nail art. She listened to all my requests and did exactly as I wanted. She also surpassed herself with my toe nail ombre design as i have very short nails but she was still able to do it. I highly recommend her.

Nail artNail extensionsNail painting
AmyLocal Guide · 206 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

I have showed them my inspiration picture and they recreated it perfectly. They gave me a pedicure at the same time and it was wonderful. Went with three other people and they accommodated all of us at the same time. Would recommend and continue to visit them for my nails.

Nail artNail extensionsNail painting
XarikliaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Deisy did my nails for my birthday took a while to decide which nail bar to go, but she was so sweet and welcoming me that I felt cared and appreciated. She advised me all the process. Gave a great service and now she got a loyal client ❤️😘🌸

Nail artNail extensionsNail painting
Avery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daisy was the best! She listened to all my suggestions and I ended up loving my nails! She was super sweet

Nail painting
AnupamaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Mai & Windy were very good and made the experience pleasant. The stylists initially were a little serious but slowly warmed up to chat with us. A mild language barrier in speaking English. Overall a good experience.

Nail painting
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have been consistently going to Tammy for my nails (in addition to toes!) for many months and am always so pleased with the way they look, as well as my overall experience at this nail spa! Tammy takes the time to listen to what you like, and she always seeks to make her customers happy. I always enjoy talking…

Nail painting
LaMya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Really good quality for the price, thr ladies were patient and accommodating. I got a full set with Daisy and she is really skilled!! I also got the Coconut Milk Pedicure from Hellen and that was also a good experience. Again you get what you pay for but I was pleasantly surprised. Decent for the price.

Nail artNail extensionsNail painting
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tammy, and Helen both did my nails they came out very nice, and they were both friendly!

Nail artNail extensionsNail painting
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wendy did my nails!! So good for my acrylic nails!!

Nail extensionsNail painting
Natasha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wendy and Mai did an amazing job on my nails and feet.

Nail artNail painting
WinnieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daisy did an amazing job on my nail art/manicure and was incredibly sweet. Helen did a great job on my pedicure, she gave me a very relaxing massage and tips on how to help my skin.

Customer photo from Winnie's review
Nail artNail extensionsNail painting
Yasmeen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tammy was wonderful! Did a quick and easy pedicure

Nail painting
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daisy was wonderful and my nails look great. I’ll be back!

Nail painting
Hanae2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Windy did an amazing job with my nails!! She was so gentle with my hands and did exactly what I was hoping for. I'll definitely be back next time and asking for Wendy specifically!!

Nail extensionsNail painting
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mai did my nails in a cat-eye style. She did a wonderful job. She cleaned my nails and cuticles perfectly. She was kind and courteous and Cynthia at the front desk greeted me with a smile and got my directly in to my nail tech. Excellent

Paid $80–100Nail painting
Lucia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kim did an amazing job on my nails! very detailed

Paid $20–40Nail painting
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A wonderful salon!!! Daisy did my manicure perfectly, thank you!

Nail painting
Nellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lily does good always!! Recommend her.

Paid $80–100Nail artNail painting
Isabelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vivian and Tammy were wonderful! My nails turned out STUNNING

Paid $120–140Nail extensionsNail paintingNail designs
keira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Beautiful work by Daisy! I was worried the design I showed her would be too difficult to replicate but she pulled it off perfectly! She was great, always made sure none of the filing and curing light didn’t hurt, and also always made sure the details looked good! The place has an amazing overall atmosphere, it…

Paid $100–120Nail artNail extensionsNail painting
Kadin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had such a great experience here! Mai gave me a perfect manicure. Excellent service and comfortable environment. Will definitely be back!

Nail painting
Maansey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I 100% recommend Heavenly Nail Spa. I received outstanding care and attention by Daisy. She patiently and meticulously spent a couple hours doing my nails exactly as I wanted. I came in with a picture of how I wanted my nails, and Daisy did them even better. I only do this type of thing once a year to treat myself,…

Paid $160–180Nail artNail extensionsNail painting
Hannah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Vivian and Tammy are amazing! The best graduation nails too. :)

Nail artNail extensionsNail painting
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hidden gem with great service. Staff is so nice and nail art is on point. I highly recommend. 😍

Paid $100–120Nail artNail paintingNail designs
Diya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tammy did an excellent job with my nails!! Overall a really great experience and I was able to get exactly what i asked for :)

Paid $100–120Nail artNail extensionsNail painting
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tammy did amazing❣️She made my nail design EXACTLY how I wanted. Her work is always exceptional 💞

Nail artNail extensionsNail painting
EggLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience here! I came in with no appointment they saw me very quickly! I got Daisy to do my nails she was amazing! My inspo nails turned out wonderful! Now I can go on my trip happy and confident with my nails! I will say this is a luxury experience so expect to pay a little higher price point!…

Customer photo from Egg's review
Paid $120–140Nail artNail paintingNail designs
Carina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was my first time coming here and I have never been to a nail salon with such a professional atmosphere, the experience was super nice and chill. Helen was extremely precise with every line and Tammy was able to do this amazing detailed gel x set in only an hour! I highly recommend this place and will…

Nail artNail extensionsNail painting
Jasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Anthony was kind and efficient. The requested nails came out perfectly.

Paid $80–100Nail paintingNail designsNail cut & filing
Gardinia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love my nails. Pretty in 🩷 pink 🩷.

Paid $120–140Nail artNail paintingPedicure
Isabel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience here! The ladies were friendly and efficient (but still did a high quality job). Thank you to Kim, Vivian and Mai!

Paid $40–60Nail paintingNail polish changes
Fahfii1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This is my first time getting my nails done here, and I’m very impressed. I absolutely love the nail color I got it’s exactly what I wanted The staff who helped me were both so lovely, Daisy and Mai. I will definitely be coming back as a regular customer

Nail artNail extensionsNail painting
Savannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Daisy was amazing! She did a great job with cleaning up my nails and cuticles, so the polish went on beautifully. One of the few nail salons in the area with dazzle dry polish. Can’t wait to come again!

Paid $20–40Nail painting
Bahar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was an amazing experience for my 13-year-old daughter getting gel ex nails for the first time. She says it looks exactly like Pinterest and it’s so perfect.

Paid $80–100Nail extensionsNail paintingNail designs
ari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

tammy did an amazing job!!! 💖💖💖💖 will be coming back

Nail artNail extensionsNail painting
Isabella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am highly pleased. Great customer service and great work

Nail artNail painting
ShireneLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The reviews tell you all you need to know about this salon and staff, but I’m still going to take this opportunity to show off these dreamy cotton candy nails that Daisy did an amazing (first time) attempt on! I love them!! When it comes to service, they make sure you’re treated well and leave a satisfied customer.…

Paid $80–100Nail paintingNail polish changesNail designs
Elie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I got my nails done by Daisy — best nails I’ve ever had in my life!! She is incredibly talented. Try the cat eye it’s beautiful!

Paid $80–100Nail extensionsNail painting
Lahela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Vivian did such an amazing job! I’ve been here a few times and am definitely coming back. Such a cute place with very friendly staff!!

Paid $60–80Nail extensionsNail painting
Nishka2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you Athena for the wonderful hospitality! Nails look great!

Paid $60–80Nail painting

Show more nail painting reviews (45 more) →

Price

$80+13% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure279$45–$73
Manicure245$45–$73
Nail art165$58–$93
Nail extensions140$61–$88
Nail painting85$45–$79
Foot massages69$48–$86
Gel manicures68$50–$93
Sculpted nails45$45–$79

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