Experts Reviews · Company report
Heavenly Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%67+18.9Replies to reviews 8%85+7Momentum penalty90−1Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Heavenly Nail Spa

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,184 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heavenly Nail Spa is better than 79% of nail salons.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heavenly Nail Spa is better than 67% of nail salons.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heavenly Nail Spa is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heavenly Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heavenly Nail Spa is better than 90% of nail salons.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heavenly Nail Spa is better than 85% of nail salons.A
85

Reviews for your job

Customers hired Heavenly Nail Spa for 8 kinds of job.

Heavenly Nail Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.279
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 59

All 279 Google reviews tagged “Pedicure” · showing 20

pegy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Daisy did an amazing job with my nail art. She listened to all my requests and did exactly as I wanted. She also surpassed herself with my toe nail ombre design as i have very short nails but she was still able to do it. I highly recommend her.

Nail artNail extensionsNail painting
JessLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a really lovely time, just a basic pedicure with a foot scrub. I hadn't had a pedicure in a year, since I broke a toe, but Daisy was super thorough and gave me the full exfoliation and moisturization that my feet really needed. I basically never leave reviews, but I was thinking about it before she even asked.…

Pedicure
Patti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Daisy is the best, definitely good quality and relaxing service here.

Pedicure
girly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Daisy was absolutely amazing! She did such a great job on my nails. She took her time, was very patient, and made sure everything was done beautifully. 💕 I came to visit for the weekend, and honestly, I wish I lived closer just so I could have her do my nails all the time! Definitely recommend her! ✨💅🏽

Nail polish changesPedicure
LaMya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Really good quality for the price, thr ladies were patient and accommodating. I got a full set with Daisy and she is really skilled!! I also got the Coconut Milk Pedicure from Hellen and that was also a good experience. Again you get what you pay for but I was pleasantly surprised. Decent for the price.

Nail artNail extensionsNail painting
Nyla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★

My mother and I came there around a month ago or so , we called before we arrived there. Everything went smooth until they forgot to put hot towels on our legs and feet and we had a very quick massage. I asked the lady how come we didn’t get the hot towels service and she stated the lotion she put on us was way…

Pedicure
Lesley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’ve been going to Heavenly Nail Spa for the past year and love it! Daisy is amazing and always takes such good care of my nails and her customers. Would highly recommend!

Pedicure
RyanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The ladies at Heavenly Nail Spa were great! I went with my family of 4 and they made sure we all had an amazing experience. Daisy was my tech and I don’t think my toe nails and feet have looked any better! I highly recommend her and everyone else at the spa!

Men's manicuresPedicureManicure
Brigid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful gel mani and dazzle dry pedi by Tammy!

PedicureManicureGel manicures
Brianna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Started coming here 3 months ago and it was my first time doing the gel x and I’ll never go back. My nails feel so strong they never chip just regular gel does and they’ve lasted me a full month everytime until I feel like they looks too grown out. So many colors to choose from and I never have an issue getting seen.

Nail artNail extensionsPedicure
WinnieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daisy did an amazing job on my nail art/manicure and was incredibly sweet. Helen did a great job on my pedicure, she gave me a very relaxing massage and tips on how to help my skin.

Customer photo from Winnie's review
Nail artNail extensionsNail painting
LLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My first time visit, Mae was very thorough with my mani-pedi. My hands and feet looked great in an hour!

PedicureManicure
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing nail salon!! Great place, amazing staff especially Daisy. I will be back !! Thank you ladies for a relaxing experience!

Pedicure
TinwinLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience at heavenly nail spa with Daisy and Tammy for a mani pedi today. They were thorough, detail oriented and provided a relaxing experience.

PedicureManicureNail cut & filing
lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daisy was amazing and made me feel comfortable and replaced. Would definitely come again m!

Pedicure
Allanah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Far from cleanly, when getting my pedicure the women doing my pedicure dropped the scrub brush on the floor and preceded to clean the brush in the tub my feet were soaking in, she tried to use it on me after cleaning it. When I was getting my manicure another worker who did them did not wear gloves, her brushes and…

Nail extensionsNail designsPedicure
Kiya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went here for the first time since I was in town for my friends wedding and desperately needed a pedicure. I didn’t have an appointment and they got me in quickly. Daisy was great! She was super sweet and did an awesome job. It was very relaxing.

Pedicure
Alondra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Today, I had my nails done at Heavenly by Tammy (hands) and Helen (pedicure). They were really friendly and supported me with my needs. I felt very happy with their customer service and their overall attention to detail. Below, you can see images of their amazing work. I am so happy to start my birthday week feeling…

Nail artPedicure
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a fabulous experience for my daughters and me. The staff were very kind and helpful. I would definitely come back here again.

PedicureManicure
Brooke7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mai, Helen and Tammy were very friendly!

Pedicure

Show more pedicure reviews (259 more) →

Price

$80+13% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure279$45–$73
Manicure245$45–$73
Nail art165$58–$93
Nail extensions140$61–$88
Nail painting85$45–$79
Foot massages69$48–$86
Gel manicures68$50–$93
Sculpted nails45$45–$79

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