Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Heavenly Pet Resort 4.8 out of 5 based on 384 reviews, highlighting consistent praise for friendly staff, clean facilities, and regular updates via photos or videos. Customers frequently mention the convenience of multiple daily yard sessions, reasonable pricing, and the availability of catios for feline guests. However, lower-rated feedback cites concerns regarding phone accessibility, inconsistent vaccination checks, and incidents involving pet injuries or hygiene issues during their stay.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
384 Google reviews we collected
Phrases our text analysis found in 237 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 237 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I really appreciate the staff who has taken care of my sweet, anxious fur baby.”
“I highly recommend Heavenly Pet Temple City to anyone looking for a day care or boarding!”
“Their prices are very reasonable and the staff is extremely friendly!”
“Our dogs had a great experience with Heavenly Pet Reaort-TC.”
“We don’t trust many people with our two big dogs but they always take care of them and they come home looking like they enjoyed themselves.”
“Even though it was his first time, he immediately as ease and loved playing with the others small dogs.”
“We were greeted by Jessica, a very nice young woman, who walked us through their premises.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Heavenly Pet Resort for 3 kinds of job. Pick one to see what they paid and said.
You all do such a great job with my "Bear"! She's a little older and you just give her that care that makes me ok leaving on a trip! Thank you so much ! I love getting the bath at the end and picking her up smelling so good too!
I really appreciate the staff who has taken care of my sweet, anxious fur baby. This is my second time having Jax stay at Heavenly Pet Resort for a few days while I was on vacation, the staff were very friendly and did everything they could to comfort him. They posted a video of his stay and though Jax looked…
our dog had a very nice one night stay came home happy! everyone we interacted with was very nice
Staff is always friendly and helpful. We don’t trust many people with our two big dogs but they always take care of them and they come home looking like they enjoyed themselves. We like that they take the dogs out a couple of times during the day instead of some places that only do it once. I highly recommend…
This place is truly a heavenly place for Bandit. He loves staying there and gets very excited as soon as we pull in. My wife is very particular about where Bandit stays. She rates Heavenly Pet A++
Our dogs had a great experience with Heavenly Pet Reaort-TC. We are so please that our Odin and Charley did so well with the staff.
| Job | Reviews | Category typical |
|---|---|---|
| Other pet boarding | 16 | — |
| Dog boarding | 13 | — |
| Dog grooming | 4 | — |
4.8 ★★★★★ 384 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
You all do such a great job with my "Bear"! She's a little older and you just give her that care that makes me ok leaving on a trip! Thank you so much ! I love getting the bath at the end and picking her up smelling so good too!
I really appreciate the staff who has taken care of my sweet, anxious fur baby. This is my second time having Jax stay at Heavenly Pet Resort for a few days while I was on vacation, the staff were very friendly and did everything they could to comfort him. They posted a video of his stay and though Jax looked anxious i know he was taken good care of. Thank you to everyone who watched him while I was away.
Duke was happy Thank you all 🙏 that work there
our dog had a very nice one night stay came home happy! everyone we interacted with was very nice
Staff is always friendly and helpful. We don’t trust many people with our two big dogs but they always take care of them and they come home looking like they enjoyed themselves. We like that they take the dogs out a couple of times during the day instead of some places that only do it once. I highly recommend Heavenly Pet Temple City to anyone looking for a day care or boarding!
This place is truly a heavenly place for Bandit. He loves staying there and gets very excited as soon as we pull in. My wife is very particular about where Bandit stays. She rates Heavenly Pet A++
Our dogs had a great experience with Heavenly Pet Reaort-TC. We are so please that our Odin and Charley did so well with the staff.
It was awesome had our babies stay overnight while we went to Universal Studios for grandson bday visiting from Seattle, WA they did a great job for our needs 😀 thanks
Our dog enjoys spending time here. We have the peace of mind of knowing that he is well taken care of. Wonderful facilities. Clean. Such friendly staff. They have a menu of items so that you can customize your pets stay based on what they like. I also like the cat accommodations and the catios that they have. Great pictures of follow on instagram. Highly recommend. Reasonable price.
Heavenly Pet Resort is perfect! Everyone is so friendly and wonderful with our fur babies.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
