held | skin + bodywork

Massage therapist · Ivins, UT · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 244 massage therapistsPosition by Experts Score among all companies we track in this category. · better than 80%
5.0 ★★★★★ 38 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

held | skin + bodywork at a glance

Held Skin and Bodywork in Ivins, Utah, holds a perfect five-star rating from thirty-eight Google reviews. Clients frequently highlight the practitioner's punctuality, communication, and ability to customize treatments for specific needs, including prenatal care and skin concerns. The studio's atmosphere is described as peaceful and professional, with many customers noting the effectiveness of the massage and facial services in relieving tension. No recurring criticisms appear in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
  • Reviews on this page: 38 Google reviews (38 with written comments, 5 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Massage Therapist serving Ivins, Utah.

Data from Google, last updated November 6, 2026.

Score profile vs other massage therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 98 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)
held | skin + bodyworkMassage Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.held | skin + bodywork: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.held | skin + bodywork: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.held | skin + bodywork: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.held | skin + bodywork: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–

Bar = this company · dark tick = category median.

Star ratings

38 Google reviews we collected

  • 5 stars38100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 38 written reviews

  • Praise4195%
  • Complaints25%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1376%
  • Reasonable212%
  • Overpriced00%
  • Not sure212%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1228%
  • Would recommend1228%
  • Staff & attitude921%
  • Communication49%
  • Honesty & trust37%
  • Speed & response25%
  • Price & value12%

What customers talk about

We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She has always custom tailored to my needs, does a fantastic job, and is an overall beautiful human.”
  • “If you’ve been looking for someone who truly knows how to give an incredible massage, look no further.”
    “If you’re pregnant and looking for a prenatal massage, I seriously cannot recommend her enough!”
  • “She was very good of making me feel comfortable and was very knowledgeable of her practice!”
  • “She made me feel so comfortable and she truly cared and listened to my skin concerns.”
  • “I hope to make these a regular occurrence, and I fully trust her with my sensitive skin!”
  • “I left my massage feeling so relaxed, and even better the next day!”
  • “Whitney took great care of me and made my experience way worth it!”

People customers mention

  • Whitney 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Skye7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Do yourself a favor and book. Whitney is wonderful and you can’t go wrong with any of her services.

Giselda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have been blessed. Each experience has left me feeling cared for and is a reminder to take care of my body. Whitney has the ability to make you do that. She makes you feel held.

Great price
Bodie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing service and so relaxing! Different experience for sure but I’m so glad I went through with it the whole experience was amazing!

Great price
Carlie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Whitney is amazing! She made me feel so comfortable and she truly cared and listened to my skin concerns. The service was so relaxing! I feel like a new woman!

Great price
Em3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

So professional, friendly, and kind. Amazing work and such a relaxing environment. Love love love

Customer photo from Em's review
Summer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Whitney is AMAZING!! I’ve been searching for a massage therapist with that magic touch for SO long, and she absolutely has it! She knows exactly what she’s doing and has the perfect technique. If you’ve been looking for someone who truly knows how to give an incredible massage, look no further. Whitney is the real deal!!😁🙌🏼

Photos

Customer reviews

5.0 ★★★★★ 38 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Skye Amanda7 reviewsTotal number of Google reviews Skye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Do yourself a favor and book. Whitney is wonderful and you can’t go wrong with any of her services.

Response from the owner · a week ago

Thank you Skye! I appreciate your review 🧡🧡

Giselda Ayala2 reviewsTotal number of Google reviews Giselda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been blessed. Each experience has left me feeling cared for and is a reminder to take care of my body. Whitney has the ability to make you do that. She makes you feel held.

  • Price assessment: Great price
Response from the owner · a week ago

What a sweet review, thank you so much Giselda 🧡🧡 It is always a pleasure to help you feel held

Bodie and Brooke ackerman8 reviewsTotal number of Google reviews Bodie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service and so relaxing! Different experience for sure but I’m so glad I went through with it the whole experience was amazing!

  • Price assessment: Great price
Response from the owner · 2 weeks ago

Sarga bodywork certainly is a different kind of massage, and I’m so happy you enjoyed it 🧡✨

Carlie Christenson1 reviewTotal number of Google reviews Carlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Whitney is amazing! She made me feel so comfortable and she truly cared and listened to my skin concerns. The service was so relaxing! I feel like a new woman!

  • Price assessment: Great price
Response from the owner · 2 weeks ago

Thank you for trusting me with your skin for your big day Carlie, and thank you for the review 🧡🧡

Em Ashton3 reviewsTotal number of Google reviews Em has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So professional, friendly, and kind. Amazing work and such a relaxing environment. Love love love

Response from the owner · 2 weeks ago

Thank you for sharing your experience Em! Happy to help you relax 🧡🧡

Summer McKelleb3 reviewsTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Whitney is AMAZING!! I’ve been searching for a massage therapist with that magic touch for SO long, and she absolutely has it! She knows exactly what she’s doing and has the perfect technique. If you’ve been looking for someone who truly knows how to give an incredible massage, look no further. Whitney is the real deal!!😁🙌🏼

Response from the owner · 3 weeks ago

Thank you Summer for such an amazing review! Hearing I have magic touch is so sweet 🧡🧡

Madeline Forsyth3 reviewsTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Iv been seeing Whitney for a couple years now & truly nobody does it like her! She has always custom tailored to my needs, does a fantastic job, and is an overall beautiful human. 5 stars every time! Could not recommend more!

  • Price assessment: Great price
Response from the owner · 3 weeks ago

Thank you Maddy! I appreciate having your trust over these years 🧡🧡

Meagan Chew2 reviewsTotal number of Google reviews Meagan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I saw Whitney for the first time today and had an amazing experience! She was very good of making me feel comfortable and was very knowledgeable of her practice!

  • Price assessment: Not sure
Response from the owner · 3 weeks ago

Thank you Meagan for your review! I’m happy you felt comfortable and had such a good experience here in my studio ✨🧡

Yvonne SwinsonLocal Guide · 28 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent experience- Sarga massage was new for me, and I loved it. Great atmosphere, great service!

Response from the owner · 3 weeks ago

Thank you for your review Yvonne and for coming to try Sarga for the first time with me 🧡🌻

Joni Gardine4 reviewsTotal number of Google reviews Joni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best facial experience of my life! What a gift Whitney is. She makes you feel seen and pampered from the moment you enter her studio. So happy I found her.

Response from the owner · 3 weeks ago

Thank you for your review Joni! It was a joy to have you in for a facial and I can’t wait to treat you again 🧡🌻

held | skin + bodywork on Google Maps →

Business details

  • Service area: Ivins, UT