Massage therapist · Ivins, UT · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 244 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★156 Google reviews · 23 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the business five stars based on 156 reviews, noting the owner responds to 97% of feedback. Clients frequently praise the staff for their punctuality, professional communication, and ability to customize treatments for specific issues like back pain or sciatica. The facility is described as peaceful, with therapists demonstrating deep knowledge of body mechanics and effective techniques. No recurring criticisms appear in the provided excerpts, as all sampled reviews are positive.
Google rating: 5.0 out of 5 from 156 reviews (99% five-star).
Reviews on this page: 156 Google reviews (146 with written comments, 3 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 30, 2026.
Service: Massage Therapist serving Ivins, Utah.
Data from Google, last updated November 6, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
MASSAGE HEAVEN & BODYWORKMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MASSAGE HEAVEN & BODYWORK: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MASSAGE HEAVEN & BODYWORK: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MASSAGE HEAVEN & BODYWORK: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MASSAGE HEAVEN & BODYWORK: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–
Bar = this company · dark tick = category median.
Star ratings
156 Google reviews we collected
5.0of 5
5 stars15599%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 146 written reviews
99%praise
Praise13399%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3457%
Reasonable2542%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4131%
Would recommend4131%
Quality & results2821%
Price & value86%
Speed & response64%
Communication54%
Honesty & trust54%
What customers talk about
We read 146 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is extremely knowledgeable about the sciatic nerve and did an amazing job helping relieve my pain.”
“I would highly recommend Ying to anyone looking for either a relaxing or therapeutic massage.”
“Her technique, pressure, and attention to detail are excellent.”
“She is an absolute magician of the body and her rates are very reasonable.”
“I'm not going to exaggerate and say they all went away immediately, but I did feel quite a bit better immediately and over the next week, most of the…”
“I loved that they had us in the same room and listened to and accommodated each of our needs.”
“I’ve come back several times now and trust her expertise for my massage needs.”
People customers mention
Ying32 reviews
Jing5 reviews
Melissa4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
garyLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
My wife and I were on St George for the Huntsman Games. Thankfully Ying worked with our uncertain schedule. She gave each of us a great massage and stretching.
Highly recommend and we'll be back.
Reasonable price
kimLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I wanted to leave a review about the amazing massage I had with Ying! I’ve been dealing with sciatic pain and found her on Google. After seeing all of her great reviews, I decided to give her a try, and I was definitely not disappointed!
Ying really knows the body and muscles and how to help them feel better. She…
Great price
Virginia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ying is the best! She has been helping me with lymphatic drainage, and I’ve also had treatments for my back and neck. I was feeling very tight, and after seeing her, I felt so much better and more relaxed. She is wonderful, professional, and truly cares about her clients. Highly recommend Ying!
BarbaraLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ying was great, she gave an excellent massage and worked out all the knots in my back. I will definitely be back. I am a Family Practitioner and plan on sending my patients to her. There is so much healing that takes place with a good massage. Thank you, Ying!
Reasonable price
Jim16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
As a retired chiropractor, I have recommended and utilized several massage therapists over 4+ decades. Ying is without a doubt the most talented and knowledgeable therapist I have encountered. Besides excellent manual skills she has more knowledge of body mechanics. posture, etc. than I would have expected, she…
Great price
Missi2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ying is wonderful person and a talented massage therapist. I have been to a half dozen others and she is in the top at finding and addressing trouble areas. Thank you, Ying!
My wife and I were on St George for the Huntsman Games. Thankfully Ying worked with our uncertain schedule. She gave each of us a great massage and stretching.
Highly recommend and we'll be back.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you for your kind review, Gary! It was so nice to meet you and your wife. I'm glad you both enjoyed your massages and stretching. I hope you're both doing well , and I look forward to seeing you again next year!
Kyle HickmanLocal Guide · 12 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Deron did an AMAZING job. Would highly recommend booking with him.
Price assessment: Great price
Response from the owner · 6 days ago
Thank you so much for your kind review, Kyle ! I'm glad Deron did an amazing job ,Thank you for your recommending him, and we look forward to welcoming you back!
Gunner Mc3 reviewsiTotal number of Google reviews Gunner has written across all businesses on Google Maps, not just this one.
Faye is a pro. Skilled and gets work done. Recommend
Price assessment: Great price
Response from the owner · 7 months ago
Thank you so much for your kind words, Gunner!
We're so glad you had a great experience with Deron. He truly takes pride in his work and always aims to provide effective, effective, hight- quality care. it means a lot to hear that your session felt even longer and more productive than expected.
we appreciate your support and look forward to seeing you again soon.
kim vLocal Guide · 22 reviewsiTotal number of Google reviews kim has written across all businesses on Google Maps, not just this one.
I wanted to leave a review about the amazing massage I had with Ying! I’ve been dealing with sciatic pain and found her on Google. After seeing all of her great reviews, I decided to give her a try, and I was definitely not disappointed!
Ying really knows the body and muscles and how to help them feel better. She is extremely knowledgeable about the sciatic nerve and did an amazing job helping relieve my pain. She also used scented oils that smelled absolutely wonderful and made the whole experience even more relaxing.
The location was very nice and clean, and Ying is a wonderful therapist who truly knows what she’s doing. It can be hard to find someone who is both knowledgeable and skilled these days, and I’m so glad I found her!
I would highly recommend Ying to anyone looking for either a relaxing or therapeutic massage. I’ll definitely be back! ⭐️⭐️⭐️⭐️⭐️
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for your wonderful review! I'm so happy to hear that the massage helped relieve your sciatic pain and that you had such a relaxing experience. It was truly a pleasure working with you. Thank you for trusting me and for taking the time to share your experience. I really appreciate your kind words and recommendation, and I look forward to seeing you again.
Virginia Mabota3 reviewsiTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
Ying is the best! She has been helping me with lymphatic drainage, and I’ve also had treatments for my back and neck. I was feeling very tight, and after seeing her, I felt so much better and more relaxed. She is wonderful, professional, and truly cares about her clients. Highly recommend Ying!
Response from the owner · 2 months ago
Thank you so much, Virginia! I truly appreciate your kind words and your trust in me . I am so happy to hear that the lymphatic drainage and treatments for your back and neck have helped you feel better and more relaxed. It's always a pleasure working with you, and I look forward to seeing you again
Barbara HiltonLocal Guide · 16 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Ying was great, she gave an excellent massage and worked out all the knots in my back. I will definitely be back. I am a Family Practitioner and plan on sending my patients to her. There is so much healing that takes place with a good massage. Thank you, Ying!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much, Barbara! I truly appreciate your kind words and your trust in me. I'm so glad the massage helped relieve the tension and knots in your back. It means so much that you would recommend me to your patients. I look forward to seeing you again!
Jim Ahrens16 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
As a retired chiropractor, I have recommended and utilized several massage therapists over 4+ decades. Ying is without a doubt the most talented and knowledgeable therapist I have encountered. Besides excellent manual skills she has more knowledge of body mechanics. posture, etc. than I would have expected, she obviously has taken more training than would be normally required. A real pro at her job!
Price assessment: Great price
Response from the owner · 11 months ago
Thank you so much,Jim!
We're really glad to hear you had a great experience with Grace (Jing). She is truly skilled and always attentive to each client's comfort and pressure needs. We appreciate your kind words and hope to see you again soon!
Missi2 reviewsiTotal number of Google reviews Missi has written across all businesses on Google Maps, not just this one.
Ying is wonderful person and a talented massage therapist. I have been to a half dozen others and she is in the top at finding and addressing trouble areas. Thank you, Ying!
Price assessment: Reasonable price
MelissaLocal Guide · 198 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Ying is wonderful person and a talented massage therapist. I have been to a half dozen others and she is in the top at finding and addressing trouble areas. Thank you, Ying!
Price assessment: Reasonable price
Kalen S. Petersen3 reviewsiTotal number of Google reviews Kalen has written across all businesses on Google Maps, not just this one.
I am just in town visiting and wanted to relax. Ying was super sweet. Environment very peaceful and did a wonderful full body massage. I would definitely come back next time I visit!
Response from the owner · 4 months ago
Thank you so much for your kind review! it was a pleasure meeting you, and I'm so happy you enjoyed your massage and found our environment peaceful and relaxing. I truly appreciate your support and look forward to welcoming you back the next time you're in town. Safe travels!
