Massage therapist · Ivins, UT · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 244 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★103 Google reviews · 9 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Sagebrush Massage Therapy holds a 5.0 rating from 103 Google reviews, with the owner responding to 9% of them. Clients frequently cite the facility's clean, serene environment and reasonable pricing alongside the staff's punctuality and professional communication. Recurring themes include therapists' attentiveness to specific pressure preferences, knowledge of chronic pain, and provision of aftercare instructions. Services mentioned span deep tissue, prenatal, and acupuncture, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 103 reviews (100% five-star).
Reviews on this page: 103 Google reviews (93 with written comments, 1 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: November 5, 2026.
Service: Massage Therapist serving Ivins, Utah.
Data from Google, last updated November 6, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Sagebrush Massage TherapyMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sagebrush Massage Therapy: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sagebrush Massage Therapy: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sagebrush Massage Therapy: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sagebrush Massage Therapy: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sagebrush Massage Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
103 Google reviews we collected
5.0of 5
5 stars103100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
99%praise
Praise10699%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1059%
Reasonable741%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4037%
Would recommend2725%
Quality & results2120%
Communication98%
Speed & response44%
Honesty & trust44%
Price & value22%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So nice to have a reliable and skillful massage team at very reasonable rates”
“I would recommend going to Sagebrush Massage Therapy (Leslie McClellan).”
“She listened to what I needed and did such a great job!”
“Leslie listened to me and provided the exact massage I wanted.”
“and she is an absolute gem - she was kind and quick to make you feel comfortable and heard, genuinely listens to what is bothering you.”
“From the moment you walk in, it’s clear they operate with integrity, professionalism, and a firm commitment to their values.”
“Plus she was very reasonably priced.”
People customers mention
Melissa13 reviews
Leslie4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KirkLocal Guide · 397 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
I would recommend going to Sagebrush Massage Therapy (Leslie McClellan). Talk to your therapist, tell them what you want focused on, tell them how much pressure you want. Leslie listened to me and provided the exact massage I wanted. She found other places that were connected to my issue and followed those. A great message!
Reasonable price
Ashley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Sydney was incredible!! She listened to what I needed and did such a great job! I would recommend her 5 times over!!
Dan12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
SMT is a local treasure IMHO. So nice to have a reliable and skillful massage team at very reasonable rates
Reasonable price
Robert3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have been working with Melissa ever since we were hit by a drunk driver 3 years ago. She is very professional and knowledgeable about the roots of chronic pain. I always walk away with decreased pain symptoms and good next steps that I can do to maintain my health. Highly recommend!
Great price
Gary3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Absolutely love this place and what an amazing acupuncture session i felt amazing the atmosphere was amazing I can not wait till the next visit lucky me I'll have a deep tissue in the meen time Sagebrush Massage homerun.........
Ashlie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I won’t go anywhere else! Mackenzie was amazing! My neck feels so much better after just one session with her. Her technique was spot on and the pressure was perfect!
I would recommend going to Sagebrush Massage Therapy (Leslie McClellan). Talk to your therapist, tell them what you want focused on, tell them how much pressure you want. Leslie listened to me and provided the exact massage I wanted. She found other places that were connected to my issue and followed those. A great message!
Price assessment: Reasonable price
Paulette Schermerhorn10 reviewsiTotal number of Google reviews Paulette has written across all businesses on Google Maps, not just this one.
I have been working with Melissa ever since we were hit by a drunk driver 3 years ago. She is very professional and knowledgeable about the roots of chronic pain. I always walk away with decreased pain symptoms and good next steps that I can do to maintain my health. Highly recommend!
Price assessment: Great price
Gary Curtis3 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Absolutely love this place and what an amazing acupuncture session i felt amazing the atmosphere was amazing I can not wait till the next visit lucky me I'll have a deep tissue in the meen time Sagebrush Massage homerun.........
Ashlie Shafer1 reviewiTotal number of Google reviews Ashlie has written across all businesses on Google Maps, not just this one.
I won’t go anywhere else! Mackenzie was amazing! My neck feels so much better after just one session with her. Her technique was spot on and the pressure was perfect!
Krystal ParryLocal Guide · 15 reviewsiTotal number of Google reviews Krystal has written across all businesses on Google Maps, not just this one.
I went in with a lot of tightness, knots, and pain in my upper and lower back. Katie did an amazing job working everything out, and I felt so much better afterward. She was professional, knowledgeable, and made the whole experience comfortable. I highly recommend her!
Price assessment: Great price
Alison Bodily8 reviewsiTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
