Is Henson Mechanical Heating Air and Plumbing any good?
Our verdict: solid, not standout — #26 of 67 HVAC contractors, better than 61%. Customers single out its momentum and craft & service; accountability is where it trails.
Momentum — better than 95% of peers
Craft & service — better than 90% of peers
Track record — better than 83% of peers
Satisfaction — 32th percentile
Accountability — 19th percentile
Henson Mechanical Heating Air and Plumbing for a/c system maintenance
Clear ✕188 customers reviewed a a/c system maintenance job here and rated it 4.96★. Most paid $1–200 (category typical: $54–$441). For this job it ranks #9 of 59 HVAC contractors we track.
All 188 Google reviews tagged “A/C system maintenance” · showing 20
Thanks Sean and your co-workers help with my units preciate both of you
Very nice and professional. Did a great job.
Jeremy did a great job! Professional, to the point and got it done! No surprises!
Sean arrived on time and was very professional. He went above and beyond what I expected. I will definitely be using this company again.
Very professional, knowledgeable and personable. Competitive pricing
We have a three year-old and Work crazy hours and are never home. We’ve been having issues with our AC unit for about two weeks now on and off. One day it works, the next day it doesn’t. Two days ago it finally stopped working. I tried everything I could think of, because we all know googling can sometimes solve the…
Very professional and fast service.
Justin Smith was courteous and professional during the process of getting the problem taken care of.
My son was there when your person came. As far as I know from my son stated that everything went ok.
Getting our appointment scheduled and completed was seamless! Jake was timely, knowledgable, and polite. He had us up and running in no time.
Called early morning and Sean was out there in no time at all. Worked very hard to get our air conditioning running. Henson Mechanical is now our place to go for our electrical and plumbing needs. My husband and I would definitely recommend this company. Thank you again Sean for hard work you did to get our unit…
Jake did a great job alleviating my AC that was cut off due to a blocked pipe, causing the emergency shut off to trigger. Along with advising me of some helpful maintenance tips! Especially being a same day service when i called in the issue.
Great work by Caleb. Worked diligently and performed routine maintenance on the HVAC. I am glad I have maintenance contract with Henson Mechanical.
Justin was great. Down to earth and explained things well! I appreciate all your help!
I am a small business owner (A&T Plumbing Services). I built my business on excellent customer service and I really appreciate it when I receive the same treatment I give my customers. You get to see a company’s true colors when things don’t go right. Well that’s what happened with Steve over at Henson Mechanical.…
Always satisfied with and appreciative of the service provided by Henson. 👍🏾
THE company to choose for your HVAC and plumbing needs. Awesome company!
Scotty came out to fix my shower tonight he was very professional. He communicated with me throughout the night, and now the shower is working properly. I highly recommend using Henson for plumbing, heating and air conditioning service. 5-star service!!!
Much better experience this time customer service was a lot better.
We had a great experience working with Henson Mechanical. Their team was professional, responsive, and knowledgeable throughout the entire process. From communication to the quality of workmanship, everything was handled efficiently and with attention to detail. It’s clear they take pride in their work and care…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Henson Mechanical Heating Air and Plumbing
Is Henson Mechanical Heating Air and Plumbing good?
Yes by most measures: 4.9★ from 1,846 Google reviews and an Experts Score of 56/100 (grade C), #26 of 67 HVAC contractors we track. 1.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Henson Mechanical Heating Air and Plumbing charge?
Customers reported a typical bill of $248 (middle half $83–$478), 23% below the HVAC contractors median of $322.
What do customers hire Henson Mechanical Heating Air and Plumbing for?
Mostly HVAC system maintenance (294), a/c system maintenance (188), HVAC system repair (183), a/c system repair (162).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 63%).
