Is Henson Mechanical Heating Air and Plumbing any good?
Our verdict: solid, not standout — #26 of 67 hvac contractors, better than 61%. Customers single out its momentum and craft & service; accountability is where it trails.
Momentum — better than 95% of peers
Craft & service — better than 90% of peers
Track record — better than 83% of peers
Satisfaction — 32th percentile
Accountability — 19th percentile
Recent priced reviews
Caleb came by and almost immediately knew what the issue was. He was professional and adept at his job. He offered a maintenance plan that would keep my units running at peak performance. I recommend Henson Mechanical and Caleb as a tech.
I have used Henson Mechanical for years. Every technician has been on time, thorough and professional. They explain things when I ask questions. If I ever have an issue they are out to fix my problem that day.
Justin was lovely! He came in, got straight to work, and took the time to explain everything to me. He was very professional, friendly, and made sure I understood what was going on throughout the process. I really appreciated his professionalism and great customer service. Thank you, Justin!
Justin was prompt, professional and knowledgeable. Awesome experience as always!
Scotty was friendly and professional and told me everything he did to make sure I understood.
Nick and Omar did an excellent job with my install. They were determined to get my new system up and running, no matter what that took. They were professional, arrived when they said they would, and communicated with me throughout the process. 100% recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Henson Mechanical Heating Air and Plumbing
Is Henson Mechanical Heating Air and Plumbing good?
Yes by most measures: 4.9★ from 1,846 Google reviews and an Experts Score of 56/100 (grade C), #26 of 67 hvac contractors we track. 1.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Henson Mechanical Heating Air and Plumbing charge?
Customers reported a typical bill of $248 (middle half $83–$478), 23% below the hvac contractors median of $322.
What do customers hire Henson Mechanical Heating Air and Plumbing for?
Mostly hvac system maintenance (294), a/c system maintenance (188), hvac system repair (183), a/c system repair (162).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 63%).