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Henson Mechanical Heating Air and Plumbing
Atlanta, GA · 4.9★ (1,846)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56
RankPosition by Experts Score among all companies we track in this category.#26
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$248
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.2%

Recent priced reviews

★★★★★ Neil · Edited a week ago

Caleb came by and almost immediately knew what the issue was. He was professional and adept at his job. He offered a maintenance plan that would keep my units running at peak performance. I recommend Henson Mechanical and Caleb as a tech.

Paid $1–200Great priceHVAC system maintenance
★★★★★ James · Edited 2 weeks ago

I have used Henson Mechanical for years. Every technician has been on time, thorough and professional. They explain things when I ask questions. If I ever have an issue they are out to fix my problem that day.

Paid $1–200Reasonable priceService not listed
★★★★★ Zelda · Edited 3 weeks ago

Justin was lovely! He came in, got straight to work, and took the time to explain everything to me. He was very professional, friendly, and made sure I understood what was going on throughout the process. I really appreciated his professionalism and great customer service. Thank you, Justin!

Paid $200–400Reasonable priceHVAC system maintenanceCleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Christi · Edited 3 weeks ago

Justin was prompt, professional and knowledgeable. Awesome experience as always!

Paid $400–600Reasonable priceService not listed
★★★★★ linda · 3 weeks ago

Scotty was friendly and professional and told me everything he did to make sure I understood.

Paid $1–200Reasonable priceService not listed
★★★★★ Stacie · Edited 3 weeks ago

Nick and Omar did an excellent job with my install. They were determined to get my new system up and running, no matter what that took. They were professional, arrived when they said they would, and communicated with me throughout the process. 100% recommend.

Paid $2,000+Service not listed

Why it scores 56How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction32
Reliability44
Craft & service90
Value63
Momentum95
Track record83
Accountability19

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