Is Henson Mechanical Heating Air and Plumbing any good?
Our verdict: solid, not standout — #26 of 67 HVAC contractors, better than 61%. Customers single out its momentum and craft & service; accountability is where it trails.
👍 Strengths
Momentum — better than 95% of peers
Craft & service — better than 90% of peers
Track record — better than 83% of peers
👎 Watch-outs
Satisfaction — 32th percentile
Accountability — 19th percentile
Need a specific job done? See what customers paid and said about it here.
18 customers reviewed a a/c system vent cleaning job here and rated it 4.94★. Most paid $800–1,000. For this job it ranks #2 of 5 HVAC contractors we track.
All 18 Google reviews tagged “A/C system vent cleaning”
RichardLocal Guide · 59 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Justin did a superior job cleaning my vents today. He pointed out the problem for me while cleaning out my condensate line. I always get professional service from Steve and the guys at Henson Mechanical. Thank you!
Paid $800–1,000Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
THE company to choose for your HVAC and plumbing needs. Awesome company!
Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
JoshLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Great customer service. Very polite and helpful. Highly recommend
HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Rebecca5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Kind, friendly and honest. Did a very thorough job! Wish I would’ve had this level of thoroughness earlier in the week. Thankful for him and his professionalism and knowledge.
HVAC system maintenanceA/C system repairA/C system vent cleaning
Nick12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Scottie is a super great dude! I will be using him again the future. One Hour Heating and Air are AWESOME!!!
A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
LaTanya9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
Linda1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Jack was polite, hard working and professionsal!
HVAC system maintenanceA/C system vent cleaning+ Value
ELICE1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Good Guys great techs I would recommend one hour heating air because I feel they're honest reliable and professional!!!!
Heating equipment repair & installationHeating system maintenanceInstall thermostat+ Punctuality
Nicole15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!
Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
A fantastic company to work with. They are flexible, professional, and communicate well with clients. I would recommend them to anyone. My home has used them for a number of different services and would use them again in the event we need the services. All the techs are great and thorough at what they do.
CleaningHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Quality+ Professionalism
Cleavon4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
He was very nice and helpful. Did a very good job 👍
A/C system vent cleaning+ Quality
frank3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★
Very professional an excellent job
He was very forthright and upfront when it was a high price he took the extra step to double check to make sure that there was a warranty when there was one he let us know he did an excellent job and I’m very happy with
A/C system vent cleaning+ Professionalism+ Value
aliyyah5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great customer service, professional and prompt.
HVAC system repairA/C system vent cleaning+ Responsiveness+ Punctuality+ Quality
Kent4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Repair HVACA/C system vent cleaning+ Responsiveness+ Punctuality+ Quality
Latonya7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
HVAC system maintenanceA/C preventive maintenanceA/C system vent cleaning+ Responsiveness+ Punctuality+ Quality
JenLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
HVAC system maintenanceHVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality
Lissa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C system vent cleaning+ Punctuality+ Quality+ Professionalism
D.Local Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHVAC system maintenanceA/C system vent cleaning+ Punctuality+ Professionalism
Price
$$$$
$248-23% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Questions about Henson Mechanical Heating Air and Plumbing
Is Henson Mechanical Heating Air and Plumbing good?
Yes by most measures: 4.9★ from 1,846 Google reviews and an Experts Score of 56/100 (grade C), #26 of 67 HVAC contractors we track. 1.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Henson Mechanical Heating Air and Plumbing charge?
Customers reported a typical bill of $248 (middle half $83–$478), 23% below the HVAC contractors median of $322.
What do customers hire Henson Mechanical Heating Air and Plumbing for?
Mostly HVAC system maintenance (294), a/c system maintenance (188), HVAC system repair (183), a/c system repair (162).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 63%).
