Is Henson Mechanical Heating Air and Plumbing any good?
Our verdict: solid, not standout — #26 of 67 HVAC contractors, better than 61%. Customers single out its momentum and craft & service; accountability is where it trails.
👍 Strengths
Momentum — better than 95% of peers
Craft & service — better than 90% of peers
Track record — better than 83% of peers
👎 Watch-outs
Satisfaction — 32th percentile
Accountability — 19th percentile
Need a specific job done? See what customers paid and said about it here.
21 customers reviewed a HVAC duct & vent repair job here and rated it 5.00★. Most paid $100–200 (category typical: $344–$1.9k). For this job it ranks #3 of 46 HVAC contractors we track.
All 21 Google reviews tagged “HVAC duct & vent repair”
Clara14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
The service I received today from Henson mechanical service today I rate as excellent, professional and a very friendly tech by the name Nick Walker
Paid $100–200Reasonable priceHVAC system repairHVAC system maintenance+ Responsiveness
KatieLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
THE company to choose for your HVAC and plumbing needs. Awesome company!
Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Rodney6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
F10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Highly recommend! Super knowledgeable and very personable. Can't wait to have them back to do our semi-annual service!
HVAC duct & vent repairHVAC duct & vent cleaning
Dean3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Very professional and great service as always.
Heating equipment repair & installationHeating system maintenanceHVAC system repair
John6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
“The best in the business”. Have no doubt that these guys are the best. They installed a new system in my home and in my business. After my experience I will use no one else. Steve (owner) and his son Jake care for their customers like family. They always go the extra mile to make sure the job is done right. Don’t…
A/C system maintenanceA/C system dismantlementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
CarmellaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Art was the Salesman who sold us our units in 2021 and he really took care of us! He was as a friend who wanted the best for us from beginning to end! The guys who did our installation were great! We have no complaints and you can't go wrong using One Hour Heating and Air! (This one should have been posted last…
VanquettaLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Experience was great!! Steve & his team were fast, professional, and did an awesome job! 👌🏽
Benjamin13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
SamLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
10/19 - 10/21 - Art Scott saved us from overspending at another HVAC on the services that we needed. He stayed in contact with us and explained everything that the technicians were going to do. The team came right in got to work and fixed issues caused by the shoddy work performed by 1st Estates Management and…
Nicole15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!
Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Harold4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Can’t speak highly enough about Justin and Jeremy. Both guys came and helped sort out the issues I was having. Definitely the company to go with.
ChumaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Cameron was highly professional and courteous. He clearly explained the issue with my HVAC system and implemented a stop-gap to get the system back online while we waited for replacement parts. I would highly recommend Cameron and One Hour heating & air conditioning
TyeichaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Jeremy,, was a great & knowledgeable technician & he did an awesome job. I have AIR!!!
ShawnLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
One Hour H&A is exceptional! They truly care about their customers. They take pride in a job well done and will do what it takes to get it right. They are professional, polite and honest. I highly recommend them!
Harriett8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
JamalLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
AndrewLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
HVAC duct & vent repair+ Professionalism
MaherLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Heating equipment repair & installationHeating system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Kody9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Miyoko4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Rating only, no written review.
CleaningHVAC duct & vent repair+ Responsiveness+ Value
Price
$$$$
$248-23% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Questions about Henson Mechanical Heating Air and Plumbing
Is Henson Mechanical Heating Air and Plumbing good?
Yes by most measures: 4.9★ from 1,846 Google reviews and an Experts Score of 56/100 (grade C), #26 of 67 HVAC contractors we track. 1.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Henson Mechanical Heating Air and Plumbing charge?
Customers reported a typical bill of $248 (middle half $83–$478), 23% below the HVAC contractors median of $322.
What do customers hire Henson Mechanical Heating Air and Plumbing for?
Mostly HVAC system maintenance (294), a/c system maintenance (188), HVAC system repair (183), a/c system repair (162).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 63%).
