Is Henson Mechanical Heating Air and Plumbing any good?
Our verdict: solid, not standout — #26 of 67 HVAC contractors, better than 61%. Customers single out its momentum and craft & service; accountability is where it trails.
Momentum — better than 95% of peers
Craft & service — better than 90% of peers
Track record — better than 83% of peers
Satisfaction — 32th percentile
Accountability — 19th percentile
Henson Mechanical Heating Air and Plumbing for HVAC system repair
Clear ✕191 customers reviewed a HVAC system repair job here and rated it 4.93★. Most paid $200–400 (category typical: $192–$955). For this job it ranks #16 of 60 HVAC contractors we track.
All 191 Google reviews tagged “HVAC system repair” · showing 20
After having HVAC issues, I reached out to Henson Mechanical and they were great to work with. Jake was personable, thorough, and explained everything clearly. He came back the next day to replace the part that was needed. Justin later followed up and was also kind and professional. I really appreciate the team…
Every interaction with Henson Mechancal reps was superb. I had several techs because it was a complete system replacement. They all went above and beyond.
Henson Mechanical has always taken good care of our HVAC. They responded same day when we had a unit in the building that needed service. They do what they say they are going to do, reliable, professional and great to deal with. Thank you Henson y'all are amazing Update, 9/15/26. We had a leaking mini split staining…
Jake dud an awesome job of fixing my a/c at 9p.m. Was so nice and explained everything to me! Great company!
One hour was on time and very professional. They are dedicated to solving the issue. Exemplifies personalized service with care.
He tried very hard to help me with my heating and air conditioning issues
We just love Henson. They do such a great job serving our a/c units...and now they do plumbing too! Woodlake Baptist Church
Caleb got the job done! Very friendly
I was very pleased with the service. Both Jeremy and Scotty were friendly, helpful, and took the time to explain everything clearly. I really appreciated that I never felt pressured to move forward with the more expensive repair and was informed about the yearly membership. Both techs were honest and informative…
Very informative clear understanding what need to be done going forward
Justin did a great job, on time, very polite and professional. Experience was good as an HVAC issue could be. Thanks Justin!!!
Quick, courteous and let know the root issue. It is ALWAYS a great experience working with them. They show up as quickly as possible when I need them and have some great service techs that get the job done and are wonderfully courteous
Our technicians name was Aaron. Not sure if that's the correct spelling. I didn't see his name on the list of technicians to choose for my review. Either way, he was absolutely the best that I could have hoped for. Professional, thorough and all around pleasant. He had the AC back on and working better than it did…
Aaron was technician that came out and was very nice knowledgeable answered my several questions and worked fast
He did a great job. He was professional, kept us updated on what he was doing and waited to make sure that the unit was working properly and blowing out cold air.
Great service! Dry knowledgeable
Sean from Henson got here very fast especially for 3:00 on a Sunday afternoon. Her got the A/C up and running on this 100 degree day.
Steve was awesome and a super nice guy. I have been doing business with them for over 6 years. Steve got my problem fixed.
Justin is the man. He’s who you want working on your hvac system. Appreciate you Justin!
Sean came out this time and was very kind professional and courteous. Always a pleasure to work with this company
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Henson Mechanical Heating Air and Plumbing
Is Henson Mechanical Heating Air and Plumbing good?
Yes by most measures: 4.9★ from 1,846 Google reviews and an Experts Score of 56/100 (grade C), #26 of 67 HVAC contractors we track. 1.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Henson Mechanical Heating Air and Plumbing charge?
Customers reported a typical bill of $248 (middle half $83–$478), 23% below the HVAC contractors median of $322.
What do customers hire Henson Mechanical Heating Air and Plumbing for?
Mostly HVAC system maintenance (294), a/c system maintenance (188), HVAC system repair (183), a/c system repair (162).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 63%).
