Is Henson Mechanical Heating Air and Plumbing any good?
Our verdict: solid, not standout — #26 of 67 HVAC contractors, better than 61%. Customers single out its momentum and craft & service; accountability is where it trails.
Momentum — better than 95% of peers
Craft & service — better than 90% of peers
Track record — better than 83% of peers
Satisfaction — 32th percentile
Accountability — 19th percentile
Henson Mechanical Heating Air and Plumbing for heating system repair
Clear ✕76 customers reviewed a heating system repair job here and rated it 4.99★. Most paid $200–400 (category typical: $228–$1.6k). For this job it ranks #1 of 51 HVAC contractors we track.
All 76 Google reviews tagged “Heating system repair” · showing 20
Extremely pleased with Henson as company and with Jake Kitchens as the technician performing the service. The company is very responsive, schedules service very rapidly, and reasonably priced. Jake was very helpful and informative, and not only took care of my immediate issue but gave a lot of useful information…
Jeremy was very professional and thorough.
Justin was Great! They worked with me. Showed up promptly and after hours. Found the problem getting the part and coming back next day. They was no up sale . They said this is what is wrong and that was it. Even the owner showed up after hours Just to check on it. They were the only one that answered the phone after…
Awesome and always does good work
Great job by Justin…. Timely and professional.
THE company to choose for your HVAC and plumbing needs. Awesome company!
We had a great experience working with Henson Mechanical. Their team was professional, responsive, and knowledgeable throughout the entire process. From communication to the quality of workmanship, everything was handled efficiently and with attention to detail. It’s clear they take pride in their work and care…
Masterfully skilled, friendly, thorough, timely, knowledgeable and with the integrity to see the job through, both Scotty and Darrel took care of business and beyond including returning to the job to refine a small oversight. Priced at 'Reasonable Professional', One Hour heating comes highly recommended regarding…
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
Jeremy was prompt and very helpful! I recently had a new HVAC system & thermostat installed and there were some issues with wiring. I called this morning and Jeremy was here with in 2 hours. I appreciated the quick response and correction of the problem!
Scotty did a great job. He’s a pro.
This was my Winter check up and my unit passed with flying colors
These guys are awesome! Very fair and honest! Reliable and professional!
I have not fully made a decision, however i am leaning heavily on using, ONE HOUR,heating&air conditioning services. Mr Art was excellent ,very professional in every way. My biggest problem is that due to coronavirus pandemic i suffered a great lost in business investments. Which left me with bad or no credit.
We need a new water heater... Everything was great from the beginning to completion. Thanks, Jack
Upon arrival Jake jumped right in to resolve our heating issues. His seriousness to get us back on line put us at ease. Last but not least, Jake was extremely kind, and he did not rush through answering the many questions that we had. To other homeowners, he is the real deal. He replaced the heating coil quickly,…
Very detailed and explains very well the problem. He did a great job.
Very professional and great service as always.
Scotty is a very friendly Service Tech and explains everything he does and what is needed in a very understandable manner!
Install new thermostat and replaced a capacitor.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Henson Mechanical Heating Air and Plumbing
Is Henson Mechanical Heating Air and Plumbing good?
Yes by most measures: 4.9★ from 1,846 Google reviews and an Experts Score of 56/100 (grade C), #26 of 67 HVAC contractors we track. 1.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Henson Mechanical Heating Air and Plumbing charge?
Customers reported a typical bill of $248 (middle half $83–$478), 23% below the HVAC contractors median of $322.
What do customers hire Henson Mechanical Heating Air and Plumbing for?
Mostly HVAC system maintenance (294), a/c system maintenance (188), HVAC system repair (183), a/c system repair (162).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 63%).
