Is Henson Mechanical Heating Air and Plumbing any good?
Our verdict: solid, not standout — #26 of 67 HVAC contractors, better than 61%. Customers single out its momentum and craft & service; accountability is where it trails.
👍 Strengths
Momentum — better than 95% of peers
Craft & service — better than 90% of peers
Track record — better than 83% of peers
👎 Watch-outs
Satisfaction — 32th percentile
Accountability — 19th percentile
Need a specific job done? See what customers paid and said about it here.
31 customers reviewed a thermostat repair job here and rated it 4.97★. Most paid $1–200 (category typical: $56–$396). For this job it ranks #2 of 40 HVAC contractors we track.
All 31 Google reviews tagged “Thermostat repair”
Sandra8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Jeremy did a great job! Professional, to the point and got it done! No surprises!
InstallationA/C system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
Betsy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Getting our appointment scheduled and completed was seamless! Jake was timely, knowledgable, and polite. He had us up and running in no time.
Paid $1–200Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
DavidLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jeremy notified me in advance of his arrival and after I explained what had occurred, he immediately knew what the issue was. Fix the problem in no time. Now my A/C is working great.
Paid $1–200Great priceThermostat repair
KatieLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
THE company to choose for your HVAC and plumbing needs. Awesome company!
Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
JonLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
He did such a good job for me I called the owner to personally commend him. I appreciate his professionalism and his ability to address a much more difficult problem than anticipated.
HVAC system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
Rodney6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Linda7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
These guys are awesome! Very fair and honest! Reliable and professional!
George6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Well Jake is knowledge in his field of AC repaired, he's answered to my question and give back recommendations, thanks Jake and One Hour Heating & Air company
5 Starts.
A/C system maintenanceHVAC system maintenanceA/C preventive maintenance
S2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Steve was very Knowledgeable about the equipment and very thorough. He found the problem in no time. One Hour Heating and Air Conditioning team. 👍🏾😊
HVAC system repairInstallationA/C system repair+ Responsiveness+ Punctuality+ Quality
LaTanya9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
Demetria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
God sent! No one was available to come out to my Airbnb property! I called over 10 companies and gave up. I had guests staying their first night and the AC blew out. How convenient right? Not believing anyone would call back, One Hour heating called and Justin came out in an hour. He was able to repair my AC…
Dewayne7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Great service as always, and on time all the time !!!
A/C system maintenanceA/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
D4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Jack was GREAT give this man a raise!!!
Heating equipment repair & installationHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Amanda8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
very friendly, helpful, professional knowledgeable and polite. Thank you 😊
Nicole15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!
Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
A fantastic company to work with. They are flexible, professional, and communicate well with clients. I would recommend them to anyone. My home has used them for a number of different services and would use them again in the event we need the services. All the techs are great and thorough at what they do.
CleaningHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Quality+ Professionalism
Joslyn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I had reached out to another company first and after no shows twice I reached out to One Hour and Jack came out promptly the next day. He fixed the issue quickly and right on time for the cold weather ahead. Thanks so much Jack and One Hour Heating and Air!
BeverlyLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Justin was on time very professional knew what he was doing. Great work.
Heating system repairThermostat repair
ReneeLocal Guide · 248 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Scotty called to advise me he was on the way. Arrived within 20 mins. I was very satisfied with his service. He is always friendly and helpful.
Heating system maintenanceThermostat repair
Ed5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
We have used One Hour for our church and our home and have always been completely satisfied with the quality of work that they do.
They are professional, personable, and knowledgeable! You won't go wrong with One Hour Heating and Air Conditioning!
Install ACInstallationRepair HVAC
Roderick2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Jeremy was doing great work and my wife was very pleased with the job and our home is warmer than before thank you so much for the great work on my house.
Heating system maintenanceHVAC system maintenanceInstall AC+ Punctuality+ Professionalism+ Value
Brenda10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
The service was amazing so friendly and professional
Thermostat repair+ Punctuality+ Professionalism
Cupid12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Derrick10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Heating system maintenanceInstall thermostatA/C preventive maintenance+ Responsiveness+ Punctuality+ Professionalism
Kim5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHeating system maintenanceThermostat repair+ Responsiveness+ Quality+ Professionalism
Charles2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
HVAC system repairInstall thermostatThermostat repair+ Professionalism
Mery3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Thermostat repair+ Responsiveness
Jay2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
Jeanna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Un12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Heating system repairRepair HVACThermostat repair+ Responsiveness+ Punctuality+ Quality
Price
$$$$
$248-23% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Questions about Henson Mechanical Heating Air and Plumbing
Is Henson Mechanical Heating Air and Plumbing good?
Yes by most measures: 4.9★ from 1,846 Google reviews and an Experts Score of 56/100 (grade C), #26 of 67 HVAC contractors we track. 1.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Henson Mechanical Heating Air and Plumbing charge?
Customers reported a typical bill of $248 (middle half $83–$478), 23% below the HVAC contractors median of $322.
What do customers hire Henson Mechanical Heating Air and Plumbing for?
Mostly HVAC system maintenance (294), a/c system maintenance (188), HVAC system repair (183), a/c system repair (162).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 63%).
