Analyzing 6,666,4966.7M ReviewsFor 18,67318.7K Experts

Experts Reviews · Company report
Hi Tech Hardwood Floors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty66−3.4Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Hi Tech Hardwood Floors

Belvedere, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.9★ from 51 Google reviews

📞 Call (415) 323-0167Request a call backWebsite ↗

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hi Tech Hardwood Floors is better than 95% of tile contractors.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hi Tech Hardwood Floors is better than 93% of tile contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hi Tech Hardwood Floors is better than 66% of tile contractors.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hi Tech Hardwood Floors is better than 100% of tile contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hi Tech Hardwood Floors is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hi Tech Hardwood Floors is better than —% of tile contractors.–
—

Reviews for your job

Customers hired Hi Tech Hardwood Floors for 4 kinds of job.

Hi Tech Hardwood Floors for flooring repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Flooring repair”

S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great management and even better results! Harry and team were terrific to work with. Harry's can-do attitude and clear communications sold me on choosing Hi-Tech Hardwood Floors. He walked me through all color/finish options and laid out the overall process in an easy to understand way, prior to the work starting.…

Customer photo from S's review
Reasonable priceRestorationFlooring repairFloor refinishing
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The owner of Hi-Tech Hardwood Floors, Andy Tran, restored a 100+ years old bedroom floor that required replacing a portion of the wood to perfection. Upon first meeting him, it was evident he has an expertise and experience with wood flooring. My initial assessment was accurate and I am completely satisfied.

Reasonable priceFlooring repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Flooring repair2—
Floor refinishing2—
Coating2—
Repair flooring2—

Compare with

PacifiContract Flooring | LVP & Carpet Installation logoPacifiContract Flooring | LVP & Carpet InstallationExperts Score 98Belvedere · 5.00★Second Generation Tile & Stone logoSecond Generation Tile & StoneExperts Score 98Belvedere · 5.00★Fine Set Tile logoFine Set TileExperts Score 97Belvedere · 5.00★