Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%49+11.9Value 14%30+4.2Replies to reviews 7%83+5.9Craft & service penalty50−5Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area

San Bruno, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.6★ from 40 Google reviews

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Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area is better than 69% of termite control services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area is better than 49% of termite control services.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area is better than 50% of termite control services.C
50
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area is better than 30% of termite control services.D
30
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area is better than 83% of termite control services.A
83

Reviews for your job

Customers hired Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area for 3 kinds of job.

Hi Tech Termite Control - Termite Exterminator - Termite Treatment - Termite Company | Termite Inspection in Bay Area for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.27
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 39/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Termite extermination”

Hank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hi-Tech, and Zach who did the treatment, were fantastic. I got lots of quotes when I noticed termites in my house, and Hi-Tech came in with the best price and the best warranty. Zach was very helpful, knowledgeable and respectful, and he went above and beyond to make sure he found every spot that needed treatment…

Paid $200+Reasonable priceTermite inspectionTermite extermination
Si1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Moeaki is awesome. He came to inspect the house for termites and found them. After going over treatment options with the pros and cons of each one, I decided to go with fumigating the house. He didn't try to upsell anything, just gave a fair review of my options. They quoted me a fair price and I decided to go with…

Termite inspectionTermite extermination
JakeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend Hi-Tech and plan to be a customer for a long time to keep the wood eating pests out of and away from our home. I just had initial service with High-Tech termite. Both the inspector and the tech were professional and enjoyable to talk with. The inspector found wood beetles where we thought we just…

Paid $200+Reasonable priceTermite inspectionTermite extermination
brendaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hi-Tech Termite came out and inspected and provided a clear estimate for treatment (x-ray and chemical) and rotted wood replacement. It seemed fair and we proceeded. The crew showed up on time and did fantastic work. They even found matching paint (I didn’t know I had) and painted the window sill and exterior siding…

Termite inspectionTermite extermination
scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an excellent experience working with Mark Moala at Hi Tech Termite. From the very beginning, Mark was professional, knowledgeable, and patient in answering all my questions. He thoroughly explained the process and made sure everything was done properly and on time. His attention to detail and genuine care gave…

Great priceTermite inspectionTermite extermination
AdamLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We used High Tech to treat subterranean termites on our 100 yr old home and have been impressed with the entire process from inspection to the communication from their office. Major was our technician who was prompt, communicative and diligent with the work. It is also nice that the warranty is far more affordable…

Home inspectionTermite inspectionTermite extermination
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

They don't explain their pricing up front, we paid for two floors to be sprayed, because they don't work with your schedule we cancelled, but didn't get any money back even though they only did half the house

Termite extermination− Value
MonikaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a spot treatment done on my stairs. They were fast professional and easy to work with. They give a one year warranty to the area of work. I highly recommend and will use them again in the future.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Marian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jim was knowledgeable, professional and extremely kind.

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Hector3 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHome inspectionTermite inspectionTermite extermination
annie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Rating only, no written review.

Termite extermination− Responsiveness− Professionalism

Price

$347+236% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination11$176–$426
Termite inspection10$139–$371
Home inspection2$50–$181

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