VETERINARY SURGEONS · KENNER, LA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%15+6.6Reliability 19%5+0.9Value 13%45+5.6Momentum 10%35+3.5Track record 9%35+3.1Accountability 6%15+0.9Experts Score= 21Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%15+6.6Reliability 19%5+0.9Value 13%45+5.6Momentum 10%35+3.5Track record 9%35+3.1Accountability 6%15+0.9Experts Score= 21Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCOREHickory Knoll Veterinary Hospital
Better than 10% of veterinary surgeons · #9 of 10
4.9★126 Google reviewsGoogle star rating as shown on Google Maps.
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
11.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
25%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Recent priced reviews
No written reviews mention this job yet.
vs category
Blue = Hickory, grey = veterinary surgeons average
Rating over time
Price
Not enough reviews with a price yet.
Great price 50%Reasonable 50%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%15+6.6Reliability 19%5+0.9Value 13%45+5.6Momentum 10%35+3.5Track record 9%35+3.1Accountability 6%15+0.9Experts Score= 21Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
15
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
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ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
45
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
35
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
35
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
15
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
