Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
Google reviewers rate High Point Flooring Center 4.8 out of 5 based on 64 reviews, noting that the owner responded to half of them. Customers frequently praise the staff for professional communication, fair pricing, and timely installation of hardwood, carpet, and vinyl flooring. Recurring themes include helpful guidance during the selection process and efficient project completion. However, low-star reviews highlight instances of poor communication regarding estimates and dissatisfaction with subcontractor workmanship and unexpected additional charges.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
64 Google reviews we collected
Phrases our text analysis found in 54 written reviews
How often each topic comes up in the written reviews
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did the work in a timely manner and very professional results!”
“We love our new carpet and we would highly recommend them to anyone needing new flooring!”
“We quickly received our quote which was so reasonable and chose our floor and were updated on delivery and installations times.”
“We had such a wonderful experience with High Point Flooring Center!”
“They were so fast(out the same week) and finished in a day and a half!”
“With extensive installation experience, he answered all our questions about prep work and subfloor leveling with an installer's perspective rather tha…”
“Reliable Work: On install day, the whole crew worked efficiently to wrap up the project on schedule.”
praise complaint · found by our text analysis, Google review wording unchanged.
I was so pleased with the results of my new floor. Everyone is so professional. They will definitely be doing my next project!
I am very pleased with my new bathroom floors. They did the work in a timely manner and very professional results!!!! Five stars for High Point Flooring Center!
We love our new floors! They were so fast(out the same week) and finished in a day and a half! Sam was so helpful and great with communication! Johnny was incredibly fast and did an amazing job! Will definitely recommend!
Right after buying our home, we wanted to install new floors while the house was empty--great in theory, but financially daunting! We gathered estimates from several local companies, but High Point Flooring stood out for three key reasons: Expert On-Site Estimate: Erick, the owner, did the estimate himself. With…
We work together for a while.Fast service,quality product.We absolutely work together again.Thanks
The staff at High Point Flooring Center were amazing! We are relocating from Michigan to High Point and needed carpet replaced in our new home quickly. They sent me pictures, videos and we had several phone calls. So many options to pick from it was challenging, but their expertise guided me to the perfect choice.…
4.8 ★★★★★ 64 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I was so pleased with the results of my new floor. Everyone is so professional. They will definitely be doing my next project!
I am very pleased with my new bathroom floors. They did the work in a timely manner and very professional results!!!! Five stars for High Point Flooring Center!
Thank you Karen 🤗 It was a pleasure working with you and thank you again for trusting our pros with your flooring project
We love our new floors! They were so fast(out the same week) and finished in a day and a half! Sam was so helpful and great with communication! Johnny was incredibly fast and did an amazing job! Will definitely recommend!
Thank you for you kind words Ashley 🤗 and more importantly thank you for being so awesome 😎
Eric is prompt, and patient.
Hey Rd thank you for your 5 star review 👍🏽
Right after buying our home, we wanted to install new floors while the house was empty--great in theory, but financially daunting! We gathered estimates from several local companies, but High Point Flooring stood out for three key reasons: Expert On-Site Estimate: Erick, the owner, did the estimate himself. With extensive installation experience, he answered all our questions about prep work and subfloor leveling with an installer's perspective rather than a sales pitch. Flexible & Low-Pressure: We had complete freedom to adjust our budget, materials, and schedule without feeling pushed. Reliable Work: On install day, the whole crew worked efficiently to wrap up the project on schedule.
Merilyn! We are so grateful for your kind words and 5-star rating. Working on your flooring project with you was a great experience. Thank you for choosing our family business🤗
We work together for a while.Fast service,quality product.We absolutely work together again.Thanks
The staff at High Point Flooring Center were amazing! We are relocating from Michigan to High Point and needed carpet replaced in our new home quickly. They sent me pictures, videos and we had several phone calls. So many options to pick from it was challenging, but their expertise guided me to the perfect choice. We love our new carpet and we would highly recommend them to anyone needing new flooring!
Thank you do much for your kind words Sherri! Our team was more than happy to help you with your flooring project, enjoy your new floors 🤗
Excellent work. Great staff.
We had such a wonderful experience with High Point Flooring Center! From the moment I walked in I felt comfortable with Sam helping me make decisions. I first went by to look and see what our options were and Sam laid them out clearly with no pressure. I brought my husband by the next day and we were able to schedule an appointment to have her come do measurements and give us a quote. We quickly received our quote which was so reasonable and chose our floor and were updated on delivery and installations times. The installation team was on time and did an amazing job. Communication was top notch throughout the whole process. Overall I would highly recommend High Point Flooring Center! Thanks again to Sam for helping us with our flooring purchase!
Wanted a local contractor and did a couple of estimates with big boxes/names. High point flooring prices were great, they were very friendly, not pushy. Their workers were fantastic and did a wonderful job. Had carpeting replaced in all bedrooms and did hardwood throughout the rest of the house, removing carpeting and tile. We absolutely love it. Would recommend them to anyone.
Thank you for your kind words 🤗 Most importantly thank you for trusting our crew of hardworking flooring pros!
Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
