How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty76−2.4Momentum penalty78−2.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREHighland Contractors
Rochester, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 716 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Highland Contractors for 8 kinds of job.
Highland Contractors for attic venting
Clear ✕All 12 Google reviews tagged “Attic venting”
We just had Highland Contractors replace our roof, including tear-off of our existing 30-year roof. We couldn't be happier. Our roof is complicated with many peaks, valleys and steep slopes. The crew did an outstanding job and cleaned up afterwards such that you'd never know that they were there. The entire…
I am very pleased with Highland Contractor's group (Dave's Jamaican Crew, Dave, Jeff, Kevin & Long) that did my siding, windows and doors. Excellent workmanship, honest, listened to any requests or concerns that I had and took care of them promptly. Also, cleaned up nicely, when work was completed. On 11-16-23 they…
From the initial meeting with Denver to the on-site work overseen by Brandon, Highland contractors did a phenomenal job on our roof repair. Because of employees like these guys, I highly recommend them!
**Update**. For the time being I can no longer recommend this business. I have had multiple issues with the gutters, and more continue to pop up. Despite multiple calls to the house to address them, they continue to be problematic. Look elsewhere. Steve Fulcher was fantastic. He worked on installing a ridge…
Very please with the work that was done? Professional job and the Forman Rich Mathis and crew were polite detailed to the job that needed to be done!! Thank you
I received multiple quotes for my roofing project. I really appreciated Chris as a sales rep. He was professional, courteous, and not pushy. After speaking with him I thought about my project and the next day I decided I wanted to do the whole house instead of just 3/4 of it. That was my decision and he did not…
they answered all my questions when helping with my skylight and ventilation. Greg Humphrey was very knowledgeable and precise and really knows his stuff. would absolutely recommend these guys!
From the initial request for a inspection until the job was done, Highland Contractors were courteous, professional, and efficient. Chris P. oversaw the project and the workers were extremely skilled and hard working.
11 years of home ownership and three roofing jobs. The last one was done due to poor quality from the first crew. I have to say that I am VERY satisfied with Tim and his crew at Highland Contractors. They were professional, timely, and CLEAN! I didn't have my yard and bushes covered in old roofing trash as was in…
Highland Contractors installed a new roof a few years ago, so we called them back when we needed a vent installed for a new bath fan that I put in. Tim came out a few days after my call, took a look and gave me a quote. I was able to e-sign the contract. Once they scheduled the work, Jesse was able to adjust the…
Let’s start with I am a new homeowner. After significant icicles last winter I decided I needed to do something about it. Not sure if it was an insulation issue or a ventilation issue, I wanted a company that did both. I called Highland contracting, Richard Schultz came out, on time, and gave me an assessment. He…
Vinny and Jason came out and removed the cupola from our house which was rotting and causing the underlying plywood to rot. They replaced the plywood and installed ridge venting across the two main sections of our home and replaced all tile work with perfectly matching tiles. They were very personable, hardworking…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 80 | $14k–$22k |
| Roof repair | 60 | — |
| Roof repair for storm & wind damage | 23 | $2.4k–$18k |
| Roof inspection | 23 | — |
| Gutter installation | 21 | — |
| Roof damage repair | 16 | — |
| Attic venting | 12 | — |
| Gutter repairs | 12 | — |
