How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty76−2.4Momentum penalty78−2.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREHighland Contractors
Rochester, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 716 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Highland Contractors for 8 kinds of job.
Highland Contractors for gutter repairs
Clear ✕All 12 Google reviews tagged “Gutter repairs”
Highland Contractors are a great company to work with. They were responsive, informative and timely. The roofing crew was fast and efficient. And the Siding Crew was awesome! Great work and I would use them again in the future if needed.
Just before this past winter my gutter was pulling away from the house. I tried calling multiple businesses to have it repaired and only Kirk from Highland Contractors responded. He came out the very next day and took a look and made some recommendations. I agreed with the quote he gave me and I decided to have…
Great experience with you guys!! Especially Chris powers… he was amazing and helped me with every step
I’ve had new roofs installed before but the workmanship Vince did was spot on. Good job
The speed, quality, and value of this roof tear-off and installation were truly impressive. The sales rep, Samer, was highly informative and responsive to all my questions and concerns within minutes, right until the job was done. He didn’t try to sell me things I didn’t need and he was extremely competitive with…
Joe was amazing! Showed up on time, did an excellent job, and reviewed the job to make sure he did not miss anything. Highly recommend Joe!
Highland is a great service and repair company, they sent Joe out to do a gutter repair and cleaning, he got here in a timely manner and finished the job quickly. Highly recommend they services to any one
Had a great experience! RJ listened to our expectations and exceeded them with stellar service. He cleaned up another companies mess (shingles and nails left in the gutter) and expertly installed gutters, downspouts and end caps to our satisfaction. Since installation we've experienced quite a lot of rainfall and we…
We had an exterior door installed as well gutter repair. Kevin and Igor were wonderful to work with. Very professional, respectful of our home? And just a delight. Would absolutely recommend and will call if we need anything else done!
Tony and the team @ Highland Contracts were great. Tony took the time to listen and understand some of the concerns I needed addressed. He provided recommendations and potential solutions we could implement. The foreman and the crew did a great job. The foreman answered my questions and pointed out how they…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 80 | $14k–$22k |
| Roof repair | 60 | — |
| Roof repair for storm & wind damage | 23 | $2.4k–$18k |
| Roof inspection | 23 | — |
| Gutter installation | 21 | — |
| Roof damage repair | 16 | — |
| Attic venting | 12 | — |
| Gutter repairs | 12 | — |
