Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts

Hillstop Tire shop logo

Hillstop Tire shop

Tire shop · Memphis, TN · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%57+13.8Value 14%100+14.1Replies to reviews 7%12+0.8Momentum penalty46−5.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#90 of 106 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 15%
4.8 ★★★★★ 213 Google reviews · 24 photos
95%five-star reviews
4.52★last 12 monthsAverage stars on reviews from the last 12 months only.
8.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review
📞 Call (901) 509-8200Request a call back

Hillstop Tire shop at a glance

Google reviewers for Hillstop Tire Shop in Memphis, TN, generally praise the location for quick turnaround times, affordable pricing, and friendly assistance with tire plugs, patches, and rim swaps. However, a pattern of criticism exists regarding limited tire inventory options, missed details like TPMS sensors or hub caps, and unprofessional phone interactions. Some customers also reported issues with tire quality or inaccurate service assessments.

  • Google rating: 4.8 out of 5 from 213 reviews (95% five-star).
  • Reviews on this page: 213 Google reviews (181 with written comments, 45 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 14, 2026.
  • Service: Tire Repair Shop serving Memphis, Tennessee.

Data from Google, last updated November 9, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

Satisfaction78Reliability57Craft & service–Value100Momentum46Replies to reviews12Satisfaction: 78 (median 83)Reliability: 57 (median 78)Value: 100 (median 100)Momentum: 46 (median 100)Replies to reviews: 12 (median 48)
Hillstop Tire shopTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hillstop Tire shop: 78/100 on this factor. Category median: 83.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hillstop Tire shop: 57/100 on this factor. Category median: 78.C
57
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hillstop Tire shop: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hillstop Tire shop: 46/100 on this factor. Category median: 100.C
46
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hillstop Tire shop: 12/100 on this factor. Category median: 48.F
12

Bar = this company · dark tick = category median.

Star ratings

213 Google reviews we collected

  • 5 stars20295%
  • 4 stars21%
  • 3 stars00%
  • 2 stars10%
  • 1 star84%

Praise vs complaints

Phrases our text analysis found in 181 written reviews

  • Praise21997%
  • Complaints63%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1048%
  • Reasonable1048%
  • Overpriced00%
  • Not sure15%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5826%
  • Speed & response5324%
  • Quality & results3716%
  • Price & value3415%
  • Would recommend3114%
  • Honesty & trust94%
  • Communication31%

What customers talk about

We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Stopped by to get tire plugged, super fast and friendly”
  • “I went in for a tire patch and received service immediately.”
  • “Kd did a great job as soon as I pulled up he was on it gave me the price right then an there I will be back if I need it”
    “worst place ever kd doesn’t even have 20’s low profile 22’s 24’s 26’s nothing what kind of tire shop only do plugs and patches basically step your game up sir”
  • “My Experience was FAST, AFFORDABLE AND EASY IN & OUT, WILL VISIT THIS BUSINESS AGAIN 😁😃.”
  • “Kd is very good at his job i was in and out highly recommend!”
  • “Highly recommend this place if you want reliable service”
  • “He explained the problem to me and why I couldn’t get it plugged.”

People customers mention

  • Sundays 5 reviews
  • Lamar 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Hillstop Tire shop for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Marla11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and polite service. I went in for a tire patch and received service immediately. I highly recommend this tire shop. Ask for KD!

BigHomie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best Tire Shop I Ever Went Too I Love Them & They Have Good Prices PLEASE GO CHECK THEM OUT

Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

worst place ever kd doesn’t even have 20’s low profile 22’s 24’s 26’s nothing what kind of tire shop only do plugs and patches basically step your game up sir

davon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It’s the holiday and I called my guy he got me right for a low price and great customer service.

John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Scan the bar code and you will see the difference🫡 won't be able to get this award if hillstop tire shop at 2961 Lamar Ave sold dry rotten tires or broke stem 🤔 💯 they have always took care of there customers 🤝 there tires all look new they never had any bad or dry rotten tires so all the negative comments that…

Kadhem1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Best tire shop in Memphis TN 2961 LAMAR AVE MEMPHIS,TN 38114 HILLSTOP TIRE SHOP💪💯🫡

Jobs customers hired them for

JobReviewsCategory typical
Tires26—

Compare with

Photos

Customer reviews

4.8 ★★★★★ 213 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Marla Harris11 reviewsTotal number of Google reviews Marla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and polite service. I went in for a tire patch and received service immediately. I highly recommend this tire shop. Ask for KD!

BigHomie CBaby5 reviewsTotal number of Google reviews BigHomie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best Tire Shop I Ever Went Too I Love Them & They Have Good Prices PLEASE GO CHECK THEM OUT

Terri Ibarra5 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stopped by to get tire plugged, super fast and friendly

  • Price assessment: Great price
  • Services: Tires
markessia newsonLocal Guide · 16 reviewsTotal number of Google reviews markessia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and great customer service

  • Price assessment: Great price
  • Services: Tires
Rodrick Williams1 reviewTotal number of Google reviews Rodrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A1 service 7 days a week come shop ask for KD

  • Services: Tires
Angela Grove4 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

worst place ever kd doesn’t even have 20’s low profile 22’s 24’s 26’s nothing what kind of tire shop only do plugs and patches basically step your game up sir

davon Patterson1 reviewTotal number of Google reviews davon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s the holiday and I called my guy he got me right for a low price and great customer service.

Tina Turner11 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

KD was awesome!! Gotta love a good ol shop with great service!! Kind and fast!!

John1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scan the bar code and you will see the difference🫡 won't be able to get this award if hillstop tire shop at 2961 Lamar Ave sold dry rotten tires or broke stem 🤔 💯 they have always took care of there customers 🤝 there tires all look new they never had any bad or dry rotten tires so all the negative comments that people are leaving someone is having y'all writing these fake negative comments.. HILLSTOP AT 2961 LAMAR AVE always been the shop in Memphis TN 💯💯

Kadhem1 reviewTotal number of Google reviews Kadhem has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best tire shop in Memphis TN 2961 LAMAR AVE MEMPHIS,TN 38114 HILLSTOP TIRE SHOP💪💯🫡

Hillstop Tire shop on Google Maps →

Business details

  • Address: 2961 Lamar Ave, Memphis, TN 38114
  • Phone: (901) 509-8200
  • Service area: Memphis, TN