Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Google reviewers rate Hitch Pro And Tow 4.9 out of 5 based on 271 reviews. Customers frequently cite fast turnaround times, professional communication, and reasonable pricing for services including hitch installation, trailer repairs, and towing equipment setup. Staff are described as knowledgeable and helpful, often accommodating walk-in customers without appointments. The only notable criticism from a low-star review concerns safety practices, specifically the use of protective eyewear during work.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
271 Google reviews we collected
Phrases our text analysis found in 211 written reviews
How often each topic comes up in the written reviews
We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“25 to 2" adapter on my subaru, I went in and upgraded to a 2" trailer hitch increasing the tongue weight by nearly 200lbs (helpful for our e-bike carrier).”
“On my 2019 Ram 15004x4 / 2007 country Coach RV Awesome Job !”
“Since I had other electrical issues I assumed the worst and dropped it off for them to deal with and install a brake controller.”
“Called me with recommendations and got everything done and my trailer back to me on time.”
“They worked around my schedule, were able to look at it, diagnose the problem, and fix it for a reasonable price.”
“I’ve used them for several years now and highly recommend them.”
“Shaun, who explained how to hook it all up, was very thorough and gave some do’s and don’t which demonstrated his concern for the customer to be successful.”
“Super friendly team, super fast service, and genuinely helpful folks who clearly care about their customers.”
praise complaint · found by our text analysis, Google review wording unchanged.
The crew at Hitch Pro and Tow were excellent. They explained what needed to be done. Called me with recommendations and got everything done and my trailer back to me on time. I’ve used them for several years now and highly recommend them.
Great experience. I was tired of having to use a 1.25 to 2" adapter on my subaru, I went in and upgraded to a 2" trailer hitch increasing the tongue weight by nearly 200lbs (helpful for our e-bike carrier). They finished up in just an hour or two and recycled our old one. Highly recommend
Came in without an appointment because my trailer lights weren’t working. They worked around my schedule, were able to look at it, diagnose the problem, and fix it for a reasonable price.
Hitch Pro & Tow is the Best for all your towing needs ! Absolutely the Professionals I couldn't be more happier with the towing system they installation On my 2019 Ram 15004x4 / 2007 country Coach RV Awesome Job !! Very well done!!! Thanks So Much. Mike & Lucille Barton
Good place for anything trailer or hitch related, they have the experience and they’re professionals. Been here a few times, always in and out fast with satisfaction. Thanks guys!
These guys are knowledgeable and professional. I'm really glad to have them helping me out with my tow hitch. I'm sure we're all safer for it too!
4.9 ★★★★★ 271 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The crew at Hitch Pro and Tow were excellent. They explained what needed to be done. Called me with recommendations and got everything done and my trailer back to me on time. I’ve used them for several years now and highly recommend them.
Friendly, knowledgeable, efficient. Excellent business.
It’s always great to have you back! We really appreciate your continued business and the kind words about our team. Thank you for choosing Hitch Pro & Tow again!
Great experience. I was tired of having to use a 1.25 to 2" adapter on my subaru, I went in and upgraded to a 2" trailer hitch increasing the tongue weight by nearly 200lbs (helpful for our e-bike carrier). They finished up in just an hour or two and recycled our old one. Highly recommend
We’re glad the upgrade made things easier for you! Thanks for trusting us with the 2-inch hitch installation, and we’re happy we could get you taken care of quickly and recycle the old hitch for you. We really appreciate the recommendation!
2nd time using them. Always great professional service.
It means a lot to have you come back to us! We really appreciate your continued business and the kind words about our team and service. Thank you for choosing Hitch Pro & Tow again!
Came in without an appointment because my trailer lights weren’t working. They worked around my schedule, were able to look at it, diagnose the problem, and fix it for a reasonable price.
We’re glad we could get you taken care of! Thank you for giving us the opportunity to diagnose and repair your trailer light issue. We appreciate the kind words about our service and pricing, and we’re happy we could work around your schedule.
Hitch Pro & Tow is the Best for all your towing needs ! Absolutely the Professionals I couldn't be more happier with the towing system they installation On my 2019 Ram 15004x4 / 2007 country Coach RV Awesome Job !! Very well done!!! Thanks So Much. Mike & Lucille Barton
We really appreciate such a great review! We’re glad you’re happy with the towing system installation and that everything turned out the way you wanted. Thank you, Mike and Lucille, for trusting Hitch Pro & Tow with your setup and for taking the time to share your experience!
Good place for anything trailer or hitch related, they have the experience and they’re professionals. Been here a few times, always in and out fast with satisfaction. Thanks guys!
It means a lot to us when customers continue to come back! We’re happy to hear you’ve had a good experience with us each time and that we’ve been able to get you taken care of quickly. Thanks for trusting Hitch Pro and Tow with your trailer and hitch needs!
Professional and prompt
We’re happy to hear everything went smoothly! We appreciate the kind words and are glad we could help with your hitch and wiring installation. Thank you for choosing Hitch Pro & Tow!
Very helpful and easy to work with.
Thank you for the great review! We’re glad we could make the process easy and help you get taken care of. We really appreciate your business and your support!
These guys are knowledgeable and professional. I'm really glad to have them helping me out with my tow hitch. I'm sure we're all safer for it too!
We’re happy to hear you had a great experience with us! We really appreciate your trust in our team. Making sure everything is set up correctly and safely is always our priority. We’re glad we could help with your Roadmaster baseplate arms, and we appreciate your business!
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
