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Hjem Aesthetics

Medical spa · New Hope, MN · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 112 medical spasPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 137 Google reviews · 13 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
12%reviews answered by the owner
Oct 2026latest review

Hjem Aesthetics at a glance

Google reviewers rate Hjem Aesthetics five out of five stars based on 137 reviews, noting that the owner replied to twelve percent of them. Clients frequently cite services such as Botox, lip filler, microneedling, and laser treatments, highlighting the staff's punctuality, thorough communication, and ability to address patient anxiety. The facility is consistently described as clean, beautiful, and easy to access with convenient parking. No common criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 137 reviews (99% five-star).
  • Reviews on this page: 137 Google reviews (124 with written comments, 3 with photos).
  • Owner responses: the business replied to 12% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Medical Spa serving New Hope, Minnesota.

Data from Google, last updated October 25, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 95)Reliability: 99 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)
Hjem AestheticsMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hjem Aesthetics: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hjem Aesthetics: 99/100 on this factor. Category median: 93.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hjem Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hjem Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

137 Google reviews we collected

  • 5 stars13699%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 124 written reviews

  • Praise20698%
  • Complaints42%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1036%
  • Reasonable1554%
  • Overpriced00%
  • Not sure311%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7636%
  • Would recommend4923%
  • Quality & results3517%
  • Honesty & trust3014%
  • Communication105%
  • Speed & response73%
  • Price & value31%

What customers talk about

We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their knowledge, kindness, and attention to detail are what keep me coming back.”
  • “The cherry on top was the space itself is beautiful & clean ~ I highly recommend going here!”
    “I can't recommend Hjem Aesthetics enough!”
  • “Samantha Hult, RN, FNP-C, DNP and not only did she do an amazing service but she also did a great job of educating me on expectations & outcomes which…”
  • “I’m honestly so happy with Samantha’s work — she exceeded every expectation and brought my vision to life perfectly.”
  • “There were no attempts at upselling, and she explained exactly what she would be doing, and what to expect afterwards.”
  • “As someone who can get a little anxious, I especially appreciate how quickly they respond whenever I have a question or concern.”
  • “Her facials are worth every penny.”

People customers mention

  • Erin 44 reviews
  • Liberty 18 reviews
  • Botox 12 reviews
  • Sam 10 reviews
  • Zoe 8 reviews
  • Samantha 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Hjem Aesthetics for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Erin did a great job! She and her team are very sweet and supportive. This was my first time getting lip filler and it was a fairly easy process! I would recommend!

Reasonable priceLip fillers
farzanaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I’m honestly so happy with Samantha’s work — she exceeded every expectation and brought my vision to life perfectly. The customer service was incredible, and Abdi was amazing too. The vibe, the atmosphere, everything felt so good. Definitely a 10/10 experience. What a lovely place .

Great price
AJ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had my first ever service at HJEM Aesthetics by Ms. Samantha Hult, RN, FNP-C, DNP and not only did she do an amazing service but she also did a great job of educating me on expectations & outcomes which put me at ease in an unfamiliar situation. I absolutely love the results! The cherry on top was the space itself…

Great price
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot speak highly enough about Erin and the entire staff at Hjem. Erin has curated an ethical, welcoming, luxurious and lovely experience for her patients. I had a situation where I decided last minute that an injection wasn’t for me, and rather than being pushy or dismissing my feelings, Erin was beyond…

Great priceDysport treatment
Jill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Saw Sam for a concern i had with my cheek with hallowing. Most clinics would have just injected more filler, but she got to the root cause and determined i actually needed previous filler dissolved. Results turned out beautiful! thank you for doing the right thing!

Reasonable price
AllisonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been going to Hjem for the past couple of years, and I can't say enough good things about the entire team. I've seen Erin, Liberty, and Jared for Botox, lip filler, and microneedling, and every experience has been exceptional. They always take the time to answer all of my questions, make me feel comfortable,…

Photos

Customer reviews

5.0 ★★★★★ 137 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Taylor1 reviewTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erin did a great job! She and her team are very sweet and supportive. This was my first time getting lip filler and it was a fairly easy process! I would recommend!

  • Price assessment: Reasonable price
  • Services: Lip fillers
farzana khanLocal Guide · 28 reviewsTotal number of Google reviews farzana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m honestly so happy with Samantha’s work — she exceeded every expectation and brought my vision to life perfectly. The customer service was incredible, and Abdi was amazing too. The vibe, the atmosphere, everything felt so good. Definitely a 10/10 experience. What a lovely place .

  • Price assessment: Great price
AJ2 reviewsTotal number of Google reviews AJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my first ever service at HJEM Aesthetics by Ms. Samantha Hult, RN, FNP-C, DNP and not only did she do an amazing service but she also did a great job of educating me on expectations & outcomes which put me at ease in an unfamiliar situation. I absolutely love the results! The cherry on top was the space itself is beautiful & clean ~ I highly recommend going here!

  • Price assessment: Great price
Laura Pratt6 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot speak highly enough about Erin and the entire staff at Hjem. Erin has curated an ethical, welcoming, luxurious and lovely experience for her patients. I had a situation where I decided last minute that an injection wasn’t for me, and rather than being pushy or dismissing my feelings, Erin was beyond supportive and validated my experience. 10/10 would recommend. Though I am tempted to keep this great place a secret, I just have to share what a wonderful place this it 💛

  • Price assessment: Great price
  • Services: Dysport treatment
Jill Kuyava8 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Saw Sam for a concern i had with my cheek with hallowing. Most clinics would have just injected more filler, but she got to the root cause and determined i actually needed previous filler dissolved. Results turned out beautiful! thank you for doing the right thing!

  • Price assessment: Reasonable price
Allison LahtonenLocal Guide · 18 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been going to Hjem for the past couple of years, and I can't say enough good things about the entire team. I've seen Erin, Liberty, and Jared for Botox, lip filler, and microneedling, and every experience has been exceptional. They always take the time to answer all of my questions, make me feel comfortable, and genuinely care about my results. As someone who can get a little anxious, I especially appreciate how quickly they respond whenever I have a question or concern. Their knowledge, kindness, and attention to detail are what keep me coming back. I truly trust them with my care and highly recommend Hjem to anyone looking for aesthetic treatments!! 🤍

Lizzy BorgwardtLocal Guide · 34 reviewsTotal number of Google reviews Lizzy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been seeing Erin / Liberty for about 4 years now — they’re great, so knowledgeable & kind!

  • Price assessment: Reasonable price
  • Services: Lip fillers, BOTOX treatments
Response from the owner · 4 months ago

Hi Lizzy! They truly are knowledgeable and kind, and we're so lucky to have them on our team. Thank you so much for choosing us, it genuinely means the world to our team, and we can't wait to continue taking care of you for many more years to come! 💕

Lisa Miller11 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Samantha was delightful! Very knowledgeable and found a solution to fit my budget. And what a beautiful studio. We didn’t want to leave! We look forward to going back for more.

Dusti KuglerLocal Guide · 14 reviewsTotal number of Google reviews Dusti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Samantha was amazing! She is so knowledgeable and was really helpful with all my questions (and fears!) We talked through a lot and she was so positive. Really learned a lot and will definitely be back. And will refer her to all!

Heidi Hilgers13 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sam was great! Took her time and told me how everything was going to go and made sure I was comfortable. VERY personable!

  • Price assessment: Reasonable price
  • Services: Service not listed

Hjem Aesthetics on Google Maps →

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