Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Google reviewers rate Hoffman Electrical & A/C 4.8 out of 5 based on 4120 reviews, noting that the owner responded to 27% of them. Customers frequently cite punctuality, professional communication, and reasonable pricing for services like panel replacements, AC repairs, and safety inspections. Common criticisms in lower-rated reviews include high labor costs, unresolved issues, and instances of poor customer service or driving behavior.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
4,120 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
Middle half of what 176 customers paid ($228–$1.6k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was exptremely professional, punctual and worked incredibly hard to do an outstanding job.”
“He claimed they do not do certain services like zoning approval (which should be part of the electric permitting) and was very combative and very rude.”
“Folks in the office were great and were able to get us on the schedule very fast.”
“…cars are behind them and oncoming cars are coming like driving super slow and recklessly in a work van is the dumbest thing ever and it just shows yo…”
“Jason was excellent service give me option for future assistance if there are any problems.”
“One of the techs they sent out had a major attitude and provided horrible customer service.”
“Would recommend Hoffman Electric and Rodel to anyone!”
“I would not recommend them for any new build electric services.”
“He was thorough and explained the situation and solution in detail.”
“Received no communication after the initial complaint.”
“They were reasonably priced, very friendly, provided excellent customer service in leading up to and following the service.”
“If you plan to use Hoffman Electric, make sure to ask upfront about all hidden fees.”
“He also let me know up front what the job was going to cost before he started so there was no surprises.”
“This place is a HUGE rip off, they are shady with how they charge and are very unclear on how the charges are assessed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Hoffman Electrical & A/C for 8 kinds of job. Pick one to see what they paid and said.
We are repeat customers. Alway VERY satisfied with their service and professional manor.
Jason was excellent service give me option for future assistance if there are any problems.
Had a great experience with Hoffman. They were reasonably priced, very friendly, provided excellent customer service in leading up to and following the service. Highly recommend!
My technician Mike Carpinter, was fantastic, courteous and professional. He provided me with great maintenance recommendations for keeping my AC Unit functioning properly. He was very friendly. Thanks Mike. Great job!
He was excellent made me feel a whole lot better when he left and he did a great job I finally know what all my switches are for
Jason was on time, polite, listened to what we wanted. He answered all questions. Today he n his apprentice put in a ceiling fan, bathroom vanity Light, front porch light, smoke alarm, n front driveway motion light. Roughly 6 hours of work. They cleaned up after n did an excellent job. Kudos to Hoffman Electric....
| Job | Reviews | Category typical |
|---|---|---|
| Electrical outlet & switch repair | 241 | $114–$415 |
| Electrical outlet & switch installation | 234 | $248–$958 |
| Electrical wiring installation | 205 | $410–$1.7k |
| Electrical wiring repair | 198 | $166–$591 |
| A/C system maintenance | 172 | $62–$429 |
| Installation | 167 | $351–$3.2k |
| General repairs | 157 | $93–$415 |
| Electrical panel replacement or upgrading | 141 | $1.9k–$4.3k |
4.8 ★★★★★ 4,120 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We had to have our fuse box replaced and Jason was the electrician that installed a new electrical pannel in our home. He was exptremely professional, punctual and worked incredibly hard to do an outstanding job. in addition, his customer service was amazing. I highly recommend Hoffman Electical & A/C. Thank you Jason. A job well done!
We had Hector come out for a quote. My husband explained exactly what he needed (estimate for a 200 amp panel with misc outlets for a new metal building. We had already talked to TECO who gave us conflicting information so I called again to talk to the electrical manager where I explained we had permitting approval for the building plans and needed them verify so we could know the path forward. He claimed they do not do certain services like zoning approval (which should be part of the electric permitting) and was very combative and very rude. I would not recommend them for any new build electric services.
Crystal, Sorry that our manger was a bit agitated with the conversation. he tried several times calmly to explain to you the proper way to do this, but you kept insisting over and over and over... ( no excuse but the truth) that you husband gave him the information. Yes, your husband said what you wanted for the build, but we need actual specs to calculate what would actually be needed and so does permitting, as this is what the manager was trying to explain to you, you had us out way ahead of schedule. Your GC is supposed to handle the zoning. Everything else prior to getting that approval could be for nothing because they could deny you, your GC should know this. Here is some good information for you that may help. Thank you. FROM GOOGLE! Zoning compliance is handled by the permitting/zoning department and managed by the General Contractor (GC) or property owner, not the electrician. While a licensed electrician is solely responsible for pulling the specific trade electrical permit and ensuring the wiring complies with electrical codes, zoning regulations deal with land use, property lines, setbacks, and building height. Here is how the responsibilities are typically broken down during a construction or renovation project: 🏛️ The Permitting / Zoning Department The local government's zoning or building department enforces the local land-use laws. They review the project's overall site plan to ensure that whatever is being built is legally allowed at that specific address. 🏗️ The General Contractor (GC) or Project Lead The GC (or project architect/designer) handles the overall zoning approvals, variances, and master building permits. If a component of the electrical work impacts zoning—such as a large outdoor backup generator or standalone commercial lighting poles that must respect property setbacks—the GC will include these on the main site plan submitted to the zoning department. ⚡ The Licensed Electrician The electrician focuses entirely on the electrical trade scope. They submit the necessary electrical drawings, panel schedules, and load calculations required by the building department. They ensure the system is safe and physically pull the electrical permit under their own specialty license, taking liability for the work passing inspection.
We are repeat customers. Alway VERY satisfied with their service and professional manor.
Jason was excellent service give me option for future assistance if there are any problems.
Had a great experience with Hoffman. They were reasonably priced, very friendly, provided excellent customer service in leading up to and following the service. Highly recommend!
Annual in-home safety inspection w/ technician, Rodel. Although I've had membership w/ Hoffman Electrical for a few years now, today was my first interaction w/ him. While prior techs have all been great, Rodel was absolutely superior in all aspects: Courteous, professional, respectful, and thorough. In fact, make him "'my' technician" for all future needs! Rodel is an outstanding representative of Hoffman Electrical!!
Rodel did incredible work, took care of our electrical needs perfectly and reasonably! Would recommend Hoffman Electric and Rodel to anyone! Folks in the office were great and were able to get us on the schedule very fast.
My technician Mike Carpinter, was fantastic, courteous and professional. He provided me with great maintenance recommendations for keeping my AC Unit functioning properly. He was very friendly. Thanks Mike. Great job!
George, Thank you for the kind words and trusting in Hoffman Electrical & A/C We know how important it is to keep up with your A/C maintenances, super important for the long Javaite of the Machine. We appreciate you and your business. Take care!
He was excellent made me feel a whole lot better when he left and he did a great job I finally know what all my switches are for
Great experience! The people are great to work with. I highly recommend.
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
