Experts Reviews · Company report
Hoffman Electrical & A/C logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%96+13.6Replies to reviews 7%59+4.2Craft & service penalty75−2.5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hoffman Electrical & A/C

Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 4,120 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffman Electrical & A/C is better than 80% of electricians.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffman Electrical & A/C is better than 69% of electricians.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffman Electrical & A/C is better than 75% of electricians.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffman Electrical & A/C is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 59% of electricians.C
59

Reviews for your job

Customers hired Hoffman Electrical & A/C for 8 kinds of job.

Hoffman Electrical & A/C for a/c system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.172
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$62–$429
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 172 Google reviews tagged “A/C system maintenance” · showing 20

GeorgeLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My technician Mike Carpinter, was fantastic, courteous and professional. He provided me with great maintenance recommendations for keeping my AC Unit functioning properly. He was very friendly. Thanks Mike. Great job!

Paid $1–500OverpricedHVAC system maintenanceA/C system maintenance
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Appreciated Hoffman AC being able to repair my AC the same day it went out.

A/C system maintenance
TinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Been with Hoffman several years and highly recommend them! They are very attentive and stand behind their work - always have come quickly when needed and truly experts

Paid $1–500Reasonable priceA/C system maintenanceA/C system repair
GretchenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

It's always a pleasure to have Devon as my service technician. He did a regular maintenance check today on my central air system, put in a new UV light, etc. Devon is very polite & thorough & easy to talk to. I feel he does the correct techniques on my unit every time he comes. This gives me great peace of mind for…

Paid $400–600Reasonable priceA/C system maintenanceCleaning
ColetteLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent work by Devon

A/C system maintenanceA/C system repairInstallation
Michael14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Austin was very professional and knowledgeable. I was even given a discount

Paid $1,000–1,200Reasonable priceA/C system maintenance+ Responsiveness+ Punctuality+ Professionalism
kevin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

great job as always! Highly recommended

Paid $2,000+Great priceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
tomLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Annual maint performed wonderfully, updated AC capacitor to avoid emergency downtime later in the year. Lovely to our dogs, too!

Paid $1,200–1,400OverpricedA/C system maintenanceInstallation+ Punctuality+ Value
Troy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time, efficient, knowledgeable and friendly. Took the time to explain what he was doing and why. Hoffman put my system in a few years ago and have been taking care of it ever since. Highly recommend this company they're well organized, well staffed and they get the job done!

HVAC system repairHVAC system maintenanceA/C system maintenance
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ray was awesome and explained everything well and offered options

A/C system maintenance
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Professional, courteous, friendly, not pushy with sales. I want my AC and electric company to be trustworthy and have my best interest in mind - I feel Hoffman does this with their great team.

Great priceA/C system maintenance
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Made appointment with Hoffman Electric. Tech responded literally within 15 minutes of making appointment. Problem solved, AND repaired, within 15 minutes of his arrival! Having their customer-friendly insurance policy helps TONS! Unless you don't like saving money! Tech was in and out within 20 minutes. Well done, Ray Balardo. FIVE STARS PLUS! EXCELLENT!

Great priceA/C system maintenanceA/C system repair
RichardLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great Job. courteous and knowledgeble

A/C system maintenance
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rodel was excellent! Very personable like I was shopping at Publix! He explained every step. Awesome tech!

Paid $2,000+Great priceA/C system maintenanceElectrical outlet & switch relocation
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Of course A/C failures never happen during business hours in the week, so when we had to schedule an after-hours service call on the weekend, we were expecting the usual runaround. With Hoffman, it was precisely the opposite. The answering service was friendly, yet professional, gathering all my information, and…

Paid $600–800Reasonable priceA/C system maintenance
Terri13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our air went down. I called Hoffman and they came out the same day. David Williams was our tech. He was great.highly recommend

A/C system maintenance+ Punctuality+ Professionalism
JLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great technicians, great service...very knowledgeable

HVAC system maintenanceA/C system maintenanceA/C system repair
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David Williams was very informative and patient and knew what the problem was immediately. I'm so grateful for the service.

Paid $400–600Not sureA/C system maintenanceCleaning
Joy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quick, thorough, informative and friendly and on time

A/C system maintenance+ Responsiveness+ Punctuality+ Professionalism
SheridaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ray arrived on time and for the annual inspection. Ray is friendly and efficient service.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality

Show more a/c system maintenance reviews (152 more) →

Price

$542+14% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 8%Not sure 7%

Jobs customers hired them for

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