Experts Reviews · Company report
Hoffman Electrical & A/C logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%96+13.6Replies to reviews 7%59+4.2Craft & service penalty75−2.5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hoffman Electrical & A/C

Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 4,120 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffman Electrical & A/C is better than 80% of electricians.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffman Electrical & A/C is better than 69% of electricians.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffman Electrical & A/C is better than 75% of electricians.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffman Electrical & A/C is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 59% of electricians.C
59

Reviews for your job

Customers hired Hoffman Electrical & A/C for 8 kinds of job.

Hoffman Electrical & A/C for a/c system repair

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Jobs reviewedHow many Google reviews are tagged with this job.92
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$5,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 92 Google reviews tagged “A/C system repair” · showing 20

DustinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic customer service. Same day appointment for repair/trouble shooting and next day installation of an entire new HVAC system. To top all off, the price was better than other quotes I’ve gotten over the last few weeks. Ask for Stephen if he’s available; he was polite, punctual, and professional.

Paid $5,000+Great priceHVAC system repairA/C system repair
TinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Been with Hoffman several years and highly recommend them! They are very attentive and stand behind their work - always have come quickly when needed and truly experts

Paid $1–500Reasonable priceA/C system maintenanceA/C system repair
EricLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

After having used other AC services before, Hoffman by far is the best I've used. Professional, communicative and fast. It doesn't get better than that. I've come to trust them very much, which hasn't happened before with other companies.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Ed11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional, very knowledgeable of his job. He saved the day by fixing my air conditioner, lord it is hot in Flofida

Paid $500–1,000Reasonable priceA/C system repair+ Responsiveness+ Punctuality+ Quality
ColetteLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent work by Devon

A/C system maintenanceA/C system repairInstallation
Ejean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I was very pleased with the service I received! I would refer everyone to call Hoffman’s if you are having a AC problem!

Paid $1–200Reasonable priceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Made appointment with Hoffman Electric. Tech responded literally within 15 minutes of making appointment. Problem solved, AND repaired, within 15 minutes of his arrival! Having their customer-friendly insurance policy helps TONS! Unless you don't like saving money! Tech was in and out within 20 minutes. Well done, Ray Balardo. FIVE STARS PLUS! EXCELLENT!

Great priceA/C system maintenanceA/C system repair
Debbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hoffman Electric and AC always delivers. Best Service around.

Paid $2,000+Reasonable priceA/C system repair
JLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great technicians, great service...very knowledgeable

HVAC system maintenanceA/C system maintenanceA/C system repair
Sonya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A senior being left with high BP and no a/c for 2 weeks due to a previous company is Unacceptable! I called Hoffman Electrical and A/C for help. From Amanda who answered my call to Dave the Technician who helped me were the most courteous people I’ve had the pleasure to talk to. Dave spent time checking the unit…

A/C system repair
TammiLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rob was wonderful. He explained what he was doing so I understood. He was polite and respectful. He answered all my questions.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Bal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ray was courteous and professional . He did a great job in providing maintenance to my A/C equipment. He reminded me to replace my UV bulb.

HVAC system maintenanceA/C system maintenanceA/C system repair+ Professionalism
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you Rob for the repair. I always learn something new about the system from you. Happy Holidays.

A/C system maintenanceA/C system repair+ Quality
JohnLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Oscar came out & helped us by getting the connections we needed for our Electric Vehicle. He did a great job.. both health & his assistant did a fantastic job.. Thanks Guys!!

A/C system repair+ Responsiveness+ Punctuality+ Quality
ValerieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jason was professional and a awesome technician. He got the AC and they power back to the places that it was not working CAN NOT RECOMMENDED him and this company enough. ALL OF THIS on a HOLIDAY WEEKEND GREAT SEVICE and Diane the one who took my call in the office was professional and did a great job relaying our issue to Jason Great team

Electrical fuse changingElectrical wiring repairA/C system repair+ Responsiveness+ Punctuality+ Quality
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rob was on time, sourced the issue, and addressed it quickly. He was great answering our questions and provided additional guidance for how to keep everything running smoothly going forward. A+!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ray is very professional and explains the issues well to me. He came early, gor right to work, and explained all of my options fully to help me make the best decision.

A/C system repairService not listed
Louis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The tech was professional, friendly and knowledgeable.

A/C system repairService not listed+ Responsiveness+ Punctuality+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent !!!

Electrical parts assemblyHVAC system repairElectrical inspections+ Responsiveness+ Punctuality+ Quality
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dave Dearner is a good guy, personable and did a great job

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality

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Price

$542+14% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 8%Not sure 7%

Jobs customers hired them for

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