Experts Reviews · Company report
Hoffman Electrical & A/C logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%96+13.6Replies to reviews 7%59+4.2Craft & service penalty75−2.5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hoffman Electrical & A/C

Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 4,120 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffman Electrical & A/C is better than 80% of electricians.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffman Electrical & A/C is better than 69% of electricians.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffman Electrical & A/C is better than 75% of electricians.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffman Electrical & A/C is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 59% of electricians.C
59

Reviews for your job

Customers hired Hoffman Electrical & A/C for 8 kinds of job.

Hoffman Electrical & A/C for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.158
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 158 Google reviews tagged “General repairs” · showing 20

Lovese4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Took the time to not just do the work but also identified a safety concern in an entire different area. Felt he was very knowledgeable and made me feel comfortable.

Paid $1–500Reasonable priceGeneral repairs
JUDYLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Stephen R. was great 👍 Thanks for the AC repair!

Paid $1–500Reasonable priceElectrical wiring repair+ Responsiveness+ Punctuality+ Professionalism
RichardLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t say enough good things about Hoffman Electrical & A/C. From the moment Devon arrived, it was obvious he cared about solving the problem, not just checking a box and moving on. He diagnosed my A/C issue quickly, explained everything in plain English, and then went above and beyond to make sure it was fixed…

Paid $2,000–2,500Great priceGeneral repairs
CynthiaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Collin was polite and professional and very knowledgeable. He helped us a lot.

Paid $1–200Reasonable priceGeneral repairsElectrical fixture installation
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hector was great! Professional and easy to talk to. Highly recommend them for any electrical needs.

General repairs
DOMENICLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service experience, James was perfectly. professional and did a fantastic job! Price was very reasonable, would highly recommend! A real asset to his company!

Paid $1–200Great priceGeneral repairs
JLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great technicians, great service...very knowledgeable

HVAC system maintenanceA/C system maintenanceA/C system repair
Maureen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had the pleasure to have Mike Thorpe once again complete many projects at our home today. Mike’s work is always completed to perfection. He are awesome to work with and always goes above and beyond. Thanks, Mike for always being so professional, yet so friendly.

Paid $400–600Reasonable priceGeneral repairs
RobertaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was a yearly maintenance call. Replaced 2 items , did some adjustments and that was it.

HVAC system maintenanceA/C system maintenanceThermostat repair+ Responsiveness+ Quality+ Professionalism
jeffrey18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They did great work, we kind explained everything they did a great job.

General repairsElectrical outlet & switch installationElectrical outlet & switch relocation
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★

Our air went out. Called in AM and they said be here between 10am - 2pm. Called later and they are tied up but will be here between 2pm - 5pm. Ok, no problem. Came around 4:30pm after about a hour we need a new “mother board”. Had no idea of cost or when we could get it. Technician going to call Lenox the…

General repairs− Responsiveness
Rich4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Colin was courteous, professional and knowledgeable. He was able to complete my work order quickly and will definitely make Hoffman Electric my go to company for all things involving plumbing and electrical!! I’m looking forward to working with Hoffman on my latest project!

General repairsElectrical outlet & switch installation
Weldon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent company! Highly recommend

Electrical parts assemblyGeneral repairsFan installation+ Punctuality+ Quality+ Professionalism
Marti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Used multiple times and have had nothing but great success. I would highly recommend them

General repairsHVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I continue to be a returning customer with Hoffman electric. They provide outstanding customer service and are always fair and honest with estimates and the scope of work required to complete the job. I’ve had a great experience each time I use their services and I would highly recommend them for any of your…

General repairs+ Responsiveness+ Punctuality+ Quality
MicheleLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike knows his stuff and fixed my GFI problem in a jiffy. Also prepared an estimate for a future patio fan installation.

General repairs+ Responsiveness+ Punctuality+ Quality
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Once again, Rolando was awesome. Super knowledgeable. I'll definitely be requesting him next time.

General repairs+ Responsiveness+ Punctuality+ Quality
ShawnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Collins was a great technician. He assessed the issues, took before and after pictures, provided notes raffled to the service. He was professional and took a reasonable approach. When I called for the service the company was understanding and proactive. Would use again, if needed.

Electrical wiring repairGeneral repairsElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
EddieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick did a great job and helped fix our home.

General repairsInstallation+ Punctuality+ Quality+ Professionalism
ShayroseLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He over hauled our whole house with a great team that went above and beyond very professional at the same time treated my home like his own....I recommend everyone use them! 4 thumbs up 👍🏼👍🏼mine 👍🏻👍🏻my husbands!!! Also thanks for the great clean up afterwards I honestly couldn't tell they were here on a big…

Electrical fixture installationElectrical parts assemblyElectrical wiring installation

Show more general repairs reviews (138 more) →

Price

$542+14% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 8%Not sure 7%

Jobs customers hired them for

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