Experts Reviews · Company report
Hoffman Electrical & A/C logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%96+13.6Replies to reviews 7%59+4.2Craft & service penalty75−2.5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hoffman Electrical & A/C

Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 4,120 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffman Electrical & A/C is better than 80% of electricians.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffman Electrical & A/C is better than 69% of electricians.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffman Electrical & A/C is better than 75% of electricians.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffman Electrical & A/C is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 59% of electricians.C
59

Reviews for your job

Customers hired Hoffman Electrical & A/C for 8 kinds of job.

Hoffman Electrical & A/C for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 38 Google reviews tagged “HVAC system maintenance” · showing 20

GeorgeLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My technician Mike Carpinter, was fantastic, courteous and professional. He provided me with great maintenance recommendations for keeping my AC Unit functioning properly. He was very friendly. Thanks Mike. Great job!

Paid $1–500OverpricedHVAC system maintenanceA/C system maintenance
RandyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding company with great friendly technicians. They arrive on time as promised and inform you of all their findings so you can understand things.

Paid $1–500Great priceHVAC system maintenance
Luis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mr. Nicolini arrived on time with a good disposition and very professional demeanor. Performed the required maintenance on the HVAC and provided a detailed description of the service. He is an asset to the company and give me confidence in using Hoffman Electric for my HVACs.

Paid $1–500Reasonable priceHVAC system maintenance
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Had Ray again, and was very pleased with service. I would highly recommend Hoffman for their professionalism starting with calls to the office for appointments and ending with job completion. Thank you all.

Paid $1–500HVAC system maintenanceElectrical outlet & switch relocation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Devon was wonderful to work with. He was very polite, knowledgeable, he explained the service and options clearly. Good guy!

HVAC system maintenance
Troy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time, efficient, knowledgeable and friendly. Took the time to explain what he was doing and why. Hoffman put my system in a few years ago and have been taking care of it ever since. Highly recommend this company they're well organized, well staffed and they get the job done!

HVAC system repairHVAC system maintenanceA/C system maintenance
Ejean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I was very pleased with the service I received! I would refer everyone to call Hoffman’s if you are having a AC problem!

Paid $1–200Reasonable priceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
PeterLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Timely, professional and took time for in depth detailed explanation. Clearly very knowledgeable-highest recommendation

Paid $200–400HVAC system maintenance+ Quality
JLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great technicians, great service...very knowledgeable

HVAC system maintenanceA/C system maintenanceA/C system repair
Angie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ray Balado was very professional and very kind. He d I will if I could do it and sign up next month because id a great job!

Reasonable priceHVAC system maintenance
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh was able to replace an ultraviolet light.

HVAC system maintenanceA/C system maintenance+ Quality
Bal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ray was courteous and professional . He did a great job in providing maintenance to my A/C equipment. He reminded me to replace my UV bulb.

HVAC system maintenanceA/C system maintenanceA/C system repair+ Professionalism
Dianna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Compressor on A/C was not kicking on. Josh took a look and found a wire had been fried..possibly a lizard. Replaced part and got us running again.

HVAC system repairHVAC system maintenanceElectrical parts assembly+ Responsiveness+ Quality
Lynda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris Came promptly when scheduled and proficiently discovered the problem and explained and discussed with us the resolution. He is very knowledgeable and courteous while in our house. Chris is our maintenance technician of choice!

HVAC system repairHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
RichardLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Once again, Hoffman comes through. Rob arrived on time and performed the requested HVAC issue with professionalism, appropriate knowledge and pleasing personality. Hoffman's staff has always been courteous, professional and very helpful.

HVAC system maintenanceElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
RobertaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was a yearly maintenance call. Replaced 2 items , did some adjustments and that was it.

HVAC system maintenanceA/C system maintenanceThermostat repair+ Responsiveness+ Quality+ Professionalism
CraigLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They did a great job.

A/C system maintenanceDuctless heating & A/C servicesHVAC system maintenance+ Responsiveness+ Value
Marti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Used multiple times and have had nothing but great success. I would highly recommend them

General repairsHVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
RichardLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having issues with my A/C, it wasn’t cooling. Not a good thing with the summer we have been having! Hoffman was able to send someone out the same day after I rescheduled my appointment, realizing I couldn’t wait until the following day. The Technician’s name was Rob, who was fantastic! Not only was he…

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave was fantastic. He was extremely thorough and answered all our questions.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Show more HVAC system maintenance reviews (18 more) →

Price

$542+14% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 8%Not sure 7%

Jobs customers hired them for

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