Experts Reviews · Company report
Hoffman Electrical & A/C logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%96+13.6Replies to reviews 7%59+4.2Craft & service penalty75−2.5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hoffman Electrical & A/C

Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 4,120 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffman Electrical & A/C is better than 80% of electricians.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffman Electrical & A/C is better than 69% of electricians.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffman Electrical & A/C is better than 75% of electricians.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffman Electrical & A/C is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 59% of electricians.C
59

Reviews for your job

Customers hired Hoffman Electrical & A/C for 8 kinds of job.

Hoffman Electrical & A/C for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “HVAC system repair”

Robbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Glad Hoffman was on call on Sunday. It was a blown capacitor so lucky this time for just a quick call. Stephen was courteous and quick. The only thing is I was told 9am by the office. The tech said he was planning his trip so waited to dispatch my call so he wouldn’t have so much time in between me and a Noon…

Paid $1–500Reasonable priceHVAC system repair
DanielLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have used Hoffman several times for both AC and electrical. We have Aaways had good service. Recommend.

Paid $1–500Reasonable priceHVAC system repair
RobLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hoffman originally serviced my central air conditioning last year. This was a Sunday call because of no AC. The fact they provide Sunday services at all is exceptional. Got us up and running within am hour!

Paid $1–500Reasonable priceHVAC system repair
JeffLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service was flawless and the technician was on time, polite, and helpful. I highly recommend Hoffman Electric!

Paid $500–1,000Reasonable priceHVAC system repairService not listed
DustinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic customer service. Same day appointment for repair/trouble shooting and next day installation of an entire new HVAC system. To top all off, the price was better than other quotes I’ve gotten over the last few weeks. Ask for Stephen if he’s available; he was polite, punctual, and professional.

Paid $5,000+Great priceHVAC system repairA/C system repair
Troy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time, efficient, knowledgeable and friendly. Took the time to explain what he was doing and why. Hoffman put my system in a few years ago and have been taking care of it ever since. Highly recommend this company they're well organized, well staffed and they get the job done!

HVAC system repairHVAC system maintenanceA/C system maintenance
kathrynLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hoffman sent a technician (David Williams) the morning I called to report my AC was not working. It was a complicated issue I found out & I have never seen a technician work & problem solve as tirelessly as David did. It took may hours & consultation with the service manager, but the problem was finally resolved…

Paid $1,600–1,800Reasonable priceHVAC system repair+ Punctuality
BarbaraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very knowledgeable with electricity work.

HVAC system repairElectrical outlet & switch relocationElectrical outlet & switch installation+ Value
MichaelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This truly is a company that stands by commitments that are made to their customers. They immediately reacted to my concerns and made sure I was a satisfied customer. As in any business communication is key. I have nothing but praise for how this company handled my concern.

Reasonable priceHVAC system repair
carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David was my technician was amazon was kind and very well spoken and explained in detail my system issued. I have use Hoffman Elec in my home for many years everyone says that they are too much I feel they are fair in price and tell you before start they stand behind their work and send a picture of the tech. which…

HVAC system repairA/C system maintenance
Dianna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Compressor on A/C was not kicking on. Josh took a look and found a wire had been fried..possibly a lizard. Replaced part and got us running again.

HVAC system repairHVAC system maintenanceElectrical parts assembly+ Responsiveness+ Quality
Lynda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris Came promptly when scheduled and proficiently discovered the problem and explained and discussed with us the resolution. He is very knowledgeable and courteous while in our house. Chris is our maintenance technician of choice!

HVAC system repairHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alex Holmquist was very professional, courteous, and worked fast. Showed up on time. Very friendly. Great Service from Hoffman Electric & A.C. Thanks

HVAC system repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent !!!

Electrical parts assemblyHVAC system repairElectrical inspections+ Responsiveness+ Punctuality+ Quality
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave was able to diagnosis my issue and solved and fixed my A/C problem quickly. Happy camper here!!

CleaningHVAC system repair
DanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system repair+ Punctuality+ Professionalism

Price

$542+14% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 8%Not sure 7%

Jobs customers hired them for

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