Experts Reviews · Company report
Hoffman Electrical & A/C logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%96+13.6Replies to reviews 7%59+4.2Craft & service penalty75−2.5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hoffman Electrical & A/C

Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 135 electricians · 4.8★ from 4,120 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffman Electrical & A/C is better than 80% of electricians.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffman Electrical & A/C is better than 69% of electricians.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffman Electrical & A/C is better than 75% of electricians.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffman Electrical & A/C is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffman Electrical & A/C is better than 59% of electricians.C
59

Reviews for your job

Customers hired Hoffman Electrical & A/C for 8 kinds of job.

Hoffman Electrical & A/C for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10

All 33 Google reviews tagged “Install AC”

SusanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Devon our tech was polite, professional, and open to our questions and concerns. He explained everything clearly.

Install ACInstall thermostatRepair HVAC+ Responsiveness+ Value
ElianaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Devon was my technician today. I truly appreciate him for coming after hours early Saturday. He addressed my concerns in a professional matter. I highly recommend Hoffman Electrical for your professionalism and quality service.

Install AC+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had my AC ducts clean today. The technicians were very careful and carefulB In additional dust or dirt in the house. And explained what they were doing.

Install AC+ Responsiveness+ Punctuality+ Professionalism
Charlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sorry I did not get his name. He was very thorugh and very quick. The whole fix took less than an hour.

A/C system maintenanceInstall ACHeating system installation+ Professionalism
Minerva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I got an estimate and details of the job to be performed and was satisfied with the process. Nick and Cody arrived on time and were professional, yet friendly. The job was completed faster than I expected. The quality of the products were excellent and explanations offered when I had questions were clear and…

Electrical fixture installationElectrical wiring repairInstall AC+ Professionalism
RobertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rob Milligan was totally friendly and professional in handling our issue.

Install AC+ Responsiveness+ Punctuality+ Quality
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We would gladly have Rob work on our A/C unit again. He is very knowledgable about what he does. He is friendly and answers any questions we ask. He shows us what he is doing and tells us the reason. I don't know much about this so I'm not exactly sure what he actually did, even though he showed us and told us.…

A/C system maintenanceCleaningElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
AmandaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

RAY WAS AWESOME. VERY INFORMATIVE AND WENT OVER EVERYTHING WITH US. WE SCHEDULED THE INSTALL WITH NO REGRETS.

Install AC+ Responsiveness+ Punctuality+ Quality
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

very profesional and knowledge

Install AC+ Responsiveness+ Quality+ Professionalism
Bradford5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hoffman installed a new a/c system last May. We just called and had them come out to perform routine maintenance. They were great during installation and the technician that performed our maintenance today was very professional as well as personable.

A/C system maintenanceElectrical wiring installationInstall AC+ Punctuality+ Professionalism+ Value
JimLocal Guide · 245 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service,nice guys!

Install ACA/C system repair+ Responsiveness+ Punctuality+ Quality
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Don't use this company. They prey on the the elderly

Install AC− Responsiveness− Punctuality
Conor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technicians we're on time, professional, friendly, and informative during the whole installation. Very happy with their service! Our new system looks great, they took all the old components with them, and you'd never know they were there apart from the components. I'd happily recommend them!

Install ACInstallation+ Responsiveness+ Punctuality+ Professionalism
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Over the past year, I have had Hoffman Electrical & Air Conditioning come to my home for several different matters. Each time the technicians were prompt, professional, knowledgeable, courteous and always did what they needed to do to get the job done properly, even going over and above expectations.

A/C system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Debra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service. I was so happy with the team that installed my new A/C. I felt that I was in good hands.

Install AC+ Punctuality
RickLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service, product and price.

A/C system maintenanceInstall ACService not listed+ Responsiveness+ Punctuality+ Quality
EllieLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

RAY B.,Justin and Mike did an amazing job..... we are so glad we find this company, are excellent, they are honest helpful and very worthy to contract them and have a great work done for sure. Thank you so much guys ,we are very happy with what you did for us. Ill recommend them 100%

Install AC+ Responsiveness+ Punctuality+ Quality
TerriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We need both ac unit and air handler replacement. They took adequate time, and explained all of my questions to my satisfaction. It could have been a nightmare, instead it was smooth and professional. Great work!!!

Install AC+ Responsiveness+ Punctuality+ Quality
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service installed uv for ac. Very polite.

A/C system maintenanceInstall ACA/C system repair+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I must say the team of approx 4 was very professional and friendly from the moment they arrived. They wore booties, changed and replaced as needed, cleaned up all of their belongings, including wires, old unit, etc. Arrived before 9 am and completed entire job installing new a/c by 3:30 pm. I would definitely recommend this this company.

Install ACInstall thermostat+ Punctuality+ Professionalism
Alice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had this company replace HVAC and electrical panel. They scheduled both for one day...both electrical and HVAC teams were excellent, on time got the job done and cleaned up. KUDOS they really impressed this hard nose New Yorker.

Install ACElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rob took his time and made sure to answer all my questions. Left me with a feeling of assurance the job would be completed to expectation.

Install ACInstallation+ Responsiveness+ Punctuality+ Professionalism
tdc824873 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used this company for multiple years for installs and repairs. Great customer service over the phone and in person. Awesome professional group of employees who are polite, kind, and get the job done without any hassle. I would recommend them to everyone!

Install ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
Antonio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

We bought a new A/C unit from Hoffman JUST over a year ago. It was "inspected" by Hoffman maybe a little over a month ago. Water is leaking THRU my ceiling and pooling on the floor. EXACTLY what was happening with the old unit. We called and they want to charge us to "look" at what is wrong and then want to bill us…

A/C system maintenanceInstall ACElectrical outlet & switch installation− Quality− Professionalism
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

From the initial service call to the very end with a complete replacement of our ac everyone we dealt with was kind and very professional. I would highly recommend Hoffman to anyone. They treated us like we were apart of their family. Justin,Jacob, Alex, Rob, Mike and Dalton were absolutely awesome to deal with. The…

Install AC+ Responsiveness+ Punctuality+ Quality
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great job

Install ACInstallationA/C system repair+ Punctuality+ Professionalism
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality
deborah4 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality
James4 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C servicesInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Dama5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality
RobinaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Install ACFan installationLight fixture installation
PerezLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install AC+ Professionalism
MIKE5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall AC+ Responsiveness+ Quality+ Professionalism

Price

$542+10% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 8%Not sure 7%

Jobs customers hired them for

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