Holiday Cleaners of America logo

Holiday Cleaners of America

Dry cleaner · Saratoga, CA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%63+17.8Replies to reviews 8%61+5Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 77 ironing servicesPosition by Experts Score among all companies we track in this category. · better than 28%
4.8 ★★★★★ 74 Google reviews · 11 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
7.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
42%reviews answered by the owner
Nov 2026latest review

Holiday Cleaners of America at a glance

Google reviewers rate Holiday Cleaners of America 4.8 out of 5 based on 74 reviews, with the owner responding to 42 percent of them. Customers frequently praise the business for its punctual turnaround, friendly staff, reasonable pricing, and convenient pickup and delivery services. Positive feedback highlights effective stain removal and clear communication regarding garment status. However, low-star reviews indicate a recurring criticism where customers were charged for items with stains that could not be removed, or where staff refused to allow inspection before pickup.

  • Google rating: 4.8 out of 5 from 74 reviews (95% five-star).
  • Reviews on this page: 74 Google reviews (57 with written comments, 4 with photos).
  • Owner responses: the business replied to 42% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Ironing Service serving Saratoga, California.

Data from Google, last updated November 12, 2026.

Score profile vs other ironing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction82Reliability63Craft & service–Value–Momentum100Replies to reviews61Satisfaction: 82 (median 87)Reliability: 63 (median 83)Momentum: 100 (median 100)Replies to reviews: 61 (median 78)
Holiday Cleaners of AmericaIroning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Holiday Cleaners of America: 82/100 on this factor. Category median: 87.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Holiday Cleaners of America: 63/100 on this factor. Category median: 83.B
63
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Holiday Cleaners of America: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Holiday Cleaners of America: 61/100 on this factor. Category median: 78.B
61

Bar = this company · dark tick = category median.

Star ratings

74 Google reviews we collected

  • 5 stars7095%
  • 4 stars00%
  • 3 stars11%
  • 2 stars11%
  • 1 star23%

Praise vs complaints

Phrases our text analysis found in 57 written reviews

  • Praise10898%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3027%
  • Would recommend1917%
  • Quality & results1715%
  • Speed & response1715%
  • Price & value1715%
  • Honesty & trust65%
  • Communication44%

What customers talk about

We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They accommodated our very tight time frame with tremendous kindness and courtesy and charged a very fair fee.”
  • “Definitely can recommend them for any of your dry cleaning needs!”
  • “The customer service here is excellent and they do a great job.”
  • “Very efficient, got our dry cleaning items picked up, and delivered!”
  • “This service has been absolutely worth the money because it saves me so much time each week.”
  • “My wife and I had our wedding items dry cleaned and they were very transparent on the status of our items through the website & via text.”
  • “David was communicative of when our items will be ready as well.”

People customers mention

  • David 3 reviews
  • Jose 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Holiday Cleaners of America for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

EllaineLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Fantastic team! Very efficient, got our dry cleaning items picked up, and delivered! My wife and I had our wedding items dry cleaned and they were very transparent on the status of our items through the website & via text. David was communicative of when our items will be ready as well. We had my wife’s gown…

DarlaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Devid and his team removed wrinkles from my daughters multi layer wedding gown. They accommodated our very tight time frame with tremendous kindness and courtesy and charged a very fair fee. Devid showed me their equipment and educated me on their methods which differed from another dry cleaner’s recommended…

Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I strongly recommend going to Holiday Cleaners for any dry cleaning needs. The customer service here is excellent and they do a great job. We needed a rush job for a 2 piece garment for a wedding and they were able to have it ready the very next morning. David personally made sure our order was taken care of. This place is amazing

Shiying1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had such a good experience with Holiday Cleaners! I brought in some clothes for dry cleaning and everything came back perfectly clean, fresh, and nicely pressed. David was incredibly friendly and helpful, and the service was fast and professional. The whole experience was easy and stress-free, and I was really…

Customer photo from Shiying's reviewCustomer photo from Shiying's review
Amelia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve had an excellent experience with Holiday Cleaners’ Wash & Fold Pickup and Delivery Service. Their website is incredibly easy to use, scheduling a pickup takes just a few minutes, and the entire process is seamless from start to finish. They pick up my laundry right from my doorstep, wash it, dry it, fold…

ElsieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My go to dry cleaners! They have incredibly fast turnaround time & are super friendly. Reasonably priced as well!

Photos

Customer reviews

4.8 ★★★★★ 74 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ellaine TolentinoLocal Guide · 5 reviewsTotal number of Google reviews Ellaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic team! Very efficient, got our dry cleaning items picked up, and delivered! My wife and I had our wedding items dry cleaned and they were very transparent on the status of our items through the website & via text. David was communicative of when our items will be ready as well. We had my wife’s gown preserved & my tuxedos and suits dry cleaned. Definitely can recommend them for any of your dry cleaning needs! Will be coming back!

Darla BrobergLocal Guide · 14 reviewsTotal number of Google reviews Darla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Devid and his team removed wrinkles from my daughters multi layer wedding gown. They accommodated our very tight time frame with tremendous kindness and courtesy and charged a very fair fee. Devid showed me their equipment and educated me on their methods which differed from another dry cleaner’s recommended “pressing “ and thereby gave me confidence that I was entrusting the wedding gown to the right people . The dress finished beautifully and they kindly assisted in getting it into the car. Holiday Cleaners of America played a significant role in my daughter being both a happy and beautiful bride. I am most grateful and give them my highest recommendation!

Jason Yang3 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I strongly recommend going to Holiday Cleaners for any dry cleaning needs. The customer service here is excellent and they do a great job. We needed a rush job for a 2 piece garment for a wedding and they were able to have it ready the very next morning. David personally made sure our order was taken care of. This place is amazing

Response from the owner · 2 months ago

Thank you so much for the kind words! Weddings don't leave room for second chances, so we were glad we could turn that two-piece around overnight and have it ready for your big day. It was my pleasure to look after your order personally. Congratulations to the happy couple, and we look forward to seeing you again. — Devid, Holiday Cleaners of America

Shiying Wang1 reviewTotal number of Google reviews Shiying has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such a good experience with Holiday Cleaners! I brought in some clothes for dry cleaning and everything came back perfectly clean, fresh, and nicely pressed. David was incredibly friendly and helpful, and the service was fast and professional. The whole experience was easy and stress-free, and I was really happy with the quality of the cleaning. I’ll definitely be coming back. Highly recommend Holiday Cleaners to anyone looking for a reliable and friendly dry cleaner!

Edmon Sawa4 reviewsTotal number of Google reviews Edmon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Holiday Cleaners of America — Highly Recommended! I highly recommend Holiday Cleaners of America for all your clothing care needs! They always take great care to make sure your clothes are cleaned properly and ready for you on time. I’ve never met a more friendly, thoughtful, and caring dry-cleaning team. I bring my clothes here about once every two weeks, and their service is always excellent. Recently, I brought in a pair of pants with an unrolled hem. I was planning to take them to my tailor to have them repaired under warranty, but when I got my pants back, I was surprised to see that the hem had been fixed! They must have noticed the problem and repaired it while my pants were in their care. They didn’t tell me or ask me—they simply took care of it. That really shows how thoughtful and attentive they are when handling your clothing, and I truly appreciated it. If you’re wondering where to go for dry cleaning, don’t think twice about giving Holiday Cleaners of America a try. You’ll be very happy with their service!

Amelia Burnham8 reviewsTotal number of Google reviews Amelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve had an excellent experience with Holiday Cleaners’ Wash & Fold Pickup and Delivery Service. Their website is incredibly easy to use, scheduling a pickup takes just a few minutes, and the entire process is seamless from start to finish. They pick up my laundry right from my doorstep, wash it, dry it, fold everything neatly, and return it in organized bags placed right back on my porch. The clothes always come back clean, fresh, and beautifully folded. This service has been absolutely worth the money because it saves me so much time each week. I no longer have to spend hours doing laundry, and I can focus on more important things. I highly recommend Holiday Cleaners to anyone looking for a convenient, reliable, and professional laundry service. I’ll definitely continue using them!

Elsie WangLocal Guide · 27 reviewsTotal number of Google reviews Elsie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My go to dry cleaners! They have incredibly fast turnaround time & are super friendly. Reasonably priced as well!

Dorina Youhana3 reviewsTotal number of Google reviews Dorina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot recommend this dry cleaner enough. I took my mom’s engagement dress from 35 years ago to them. It had a large coffee or tea stain and multiple others said it would be impossible to remove fully. David and his team worked on it for days and tried three different times to remove the stain, while keeping communication with me, making sure I understood the risks of further treatment, and sending progress photos. At the end of their efforts, the garment is completely clean and I am able to wear it to my engagement. I am so happy and grateful to them!

ShelleyLocal Guide · 23 reviewsTotal number of Google reviews Shelley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super friendly host, easy to communicate, easy to reach out, reasonable pricing. Highly recommended!

Briana Muniz1 reviewTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great business! They offer pick up and delivery for dry cleaning services not to mention the quickest turnaround time I’ve ever seen! They also text you with status updates and they have an app as well. I’ll never use another dry cleaner. David the owner is very professional and reliable. I highly recommend this company for all your dry cleaning needs.

Response from the owner · a year ago

Thanks for leaving such a wonderful review! It’s always a pleasure to serve amazing customers like you.

Holiday Cleaners of America on Google Maps →

Business details