How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREHomeTeam Pest Defense
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 1,762 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for ant extermination
Clear ✕All 290 Google reviews tagged “Ant extermination” · showing 100
Technician - Eric Reyes is amazing!
Eric Reyes was awesome! He was very detailed and professional.
Immediate response to successfully resolve my concerns!
Freddy, you did it again! You are great! I'm always happy to see him as my representative when it’s time for my quarterly service. Freddy is always polite and he respects my home. He explains what service he will be performing and asked if I have any other concerns or questions. Very professional. Thank you Freddy 😊
Matt always does a great job!
I couldn’t be more impressed with his service. Freddy is incredibly punctual, always arriving exactly when he says he will, which is a rare quality these days. He’s also very communicative, keeping me updated throughout the process and answering any questions I had. Freddy takes the time to thoroughly assess the…
I am very pleased with the service and Chance
The tech was very polite and professional. He knew the business and educated me as well. Their system is very convenient and efficient!
Entire staff is very friendly & professional.
Coy has provided great service over the past few years. He is very reliable and also a nice guy.
Dead bugs. Dead bugs everywhere. It’s glorious.
Have been with them for years and have had great service. The value for the service is great. Staff always asked if there is any problems and if there is they take care of it.
Home Team pest defense always comes through.
The technician, Jerry Washington, was very professional and thorough.
I was pleasantly impressed with HomeTeam Pest Defense personal touch. The professionalism from setting up the appointment to the completion of the application was superb!!!
Very thorough inspection and quality service.
Would have given a 5 but he showed up late but he was very professional and explained in detail everything he covered. Very proud of the service
Had terrible pest come tell before calling home team. Home team did more work in one visit than my old pest co trip did all year. The tech was great and informative, found every ant bed, entry worm holes, and even put out bait tk catch any critters we didn’t j is about. I am 100% happy with choosing home team…
Joseph always does a great job and is always so polite.
Home Team’s technician Robert is very committed to his work. Never had a pest problem at home. We do quarterly maintenance.
Kevin Johnson was our service technician today. He did an excellent job. He was very polite and very thorough. We were totally impressed! Fantastic job!
We have used them for over 7 years and are very happy with their service and attention to detail.
I don't really write online reviews unless it's from a negative experience. However, HomeTeam Pest Defense are worthed. They are responsive, inexpensive, easy to work with, and my technician is the BEST! Whatever I bring up (lizards coming in the house) he tries to provide a solution. I'll be using them until I move from the state.
I've tried other pest control companies as well as just spraying around the house myself, and HomeTeam Pest Defense has been by far the best option. They are courteous, professional, responsive, and effective. I've had other companies that do "more" in terms of the details of treatment, like spreading the lawn…
The tech assisted with removal of spider webs and addressed the fire ant issue in the yard and prevent the ants from getting into the house.
Addressed our ants thoroughly
Our tech is very professional, personable, and thorough. I am having a Carpenter ant problem and he took care of it.
Kevin was very detail oriented and thorough with his work.
Reliable, courteous and professional
Home Team has been consistently excellent. Always friendly and professional, as well as effective!
Informative and kind.
Chance is our technician and very good. He is always friendly and goes above and beyond
Using this service since mid 2021, so 2 years now, and very pleased for indoor and out. Joseph, the best professional, working with me for good maintenance with my Taexx system when home built.
Kevin our tech was very professional and knowledgeable about his job He was also very friendly and courteous.
Did a great job. Very professional team. No more ants, spiders or wasps. Thanks!!!!!
The gentleman who came out to treat our property was very nice and cares about his job. He took his time to see where the ants were coming in and took care of the problem. I would recommend.
My technician was very professional, knowledgeable and was on time!
We have been using Home Team Pest Defense since we moved to Sanger in 2021. Awesome Company! Only one word to describe my techTerrance… STELLAR!!! I highly recommend HTPD!!!
We’ve been using HomeTeam since we moved into our house. There might be cheaper but there’s none better.
We have been using HomeTeam Pest Defense for over 10 Years and have had great service from them. Robert, their Technician is Outstanding and the Home Office resolves any questions or issues very quickly and professionally.
They are always on top of getting rid of pests! Thorough and very professional. I’ve used them for more than 10+ years from my old house to my new one!
I love my Hometeam rep Anthony who comes to service my home. He is professional, on time and always answers my questions about bugs. This is the best company and service is awesome been a customer for 2 years and will continue. Niki H
These guys do it all! They’re always on time, polite and responsive!!
We love how responsive the Hometeam team is. If we ever have a specific issue to be addressed, they are super reactive. Additionally, they are very communicative around when they are coming, last minute adjustments, etc. They are also very responsive and will address anything we ask then to. Definitely reccomend Hometeam.
Anthony did an excellent job and was very thorough.
Great service and very professional. Highly recommend. They have always asked if there are any issues they should be aware of before starting and are thorough in their treatments.
The technician was great and very detailed. Glad we decided to use this company due to the customer service in the field.
Chis explained what he was doing and why and what to expect next. OUTSTANDING!!
Got rid of my ants and spider issues! Great company and affordable!
We recently moved in to our new construction home and ants were everywhere (most likely due to the ongoing construction around us). We called HomeTeam and told them it was an emergency since it was getting into all our things and the fire ants biting my kids. It was very easy to talk to them and they were…
We started our quarterly service back up with HomeTeam Pest Defense. Eric was very responsive and the office staff are very helpful and professional. Kevin Johnson came out and performed a full, detailed and amazing initial service. He went above and beyond. I’m happy to be back with them. Fully recommend!
Great experience from scheduling to being on time for the appointment. I appreciate the insight from technician who came out. I don’t hate bugs but when they want to come inside that’s where I draw the line! Thank you HomeTeam Pest Defense for the assist!
He was very professional and very informative about everything great job thank s.
Superior work and customer services! The best pest control services ever!
Kevin was our tech and he did an excellent job. Very pleasant and professional. He took his time and addressed every concern (which was spiders) he knocked down all the spider webs and once he finished he explained everything he did. He is definitely an asset to this company. I rarely leave a review but this…
Kevin treated my lawn and house exceptionally. I would absolutely recommend this company.
Jordan is very professional, knowledgeable and has excellent customer service skills.
Kevin did a great job! Was very thorough and explained everything that he was doing to my wife in depth. We will definitely use them again in the future.
Great place and professional service person who comes out.
Dominique with Home Team is great when he comes for the quarter service. Always professional, friendly and diligent. Would recommend Home Team as they have been servicing our home since 2008.
Dominique is exceptional. One of the primary reasons we stay with HomeTeam. If there are any issues outside of the quarterly treatments, I can depend on Dominique to get them taken care of within 2-3 days and at no charge. Exceptional service and a bug free home. Thanks!
They did great. They are the best pest defense company I have ever seen.
The technician Kevin Johnson was very professional and knowledgeable of the job, he did a great job with the treatment and I noticed dead incets the same Day of the application. A JOB WELL DONE KEVIN!
Professional and thorough……
Received great service!
Was very knowledgeable
We have just signed up with HomeTeam and we are very happy with them. They are very responsive and easy to work with
On time, professional and friendly. Took the time to explain all of the applications and what would be recommended in the future and why. Very pleased. Mark B. Keller TX.
Excellent service. Very thorough and professional.
Company is very responsive. Communication is on point and tech very nice and thorough.
Kevin our technician, was extremely professional and did a phenomenal job on my home. I can honestly say that Kevin did the best service we have ever had inside and outside of our home. If I could leave more than five stars, I totally would because he did an excellent job!!!!
Very prompt, professional and helpful! I’m so glad I chose home team!
Chris with Home Team called us after receiving our information from home office. He was very polite & met our busy schedule times to perform the needed treatments in our home. Chris was on time & a very efficient employee of Home team. They also serviced our home on short notice, thanks so much for a prompt & efficient service Chris w Home Team👍🏻😊!!
Ryan was very personable and professional. He’s detail oriented and removed wasp nests that my last company totally overlooked. I definitely would recommend.
The service person was very professional. He explained what needed to be done and answered our questions.
Very professional and appreciated taking care of our us.
My service technician Christopher Grooms is always so professional, thorough and a absolutely joy every time he comes by to service my home. He always makes sure all my concerns are addressed and I appreciate the courtesy text that he always sends prior to his arrival. I definitely would recommend HomeTeam West for…
Very professional, took time to explain what they were treating and were also very respectful of our home. Polite and detail oriented.
Great service fast and punctual
Very friendly and knowledgeable service technician. He explained all aspects of the treatment as well as cost
On time, lots of information shared.
The communication was impeccable. I didn't have to worry about anything. All questions were answered and explained throughly. Great service all in all. Thank you!
4G
Chris was very professional and very friendly. He arrived on time and described what he would be doing in depth. He listened to what our issues were. When he was finished he went over what he did and steps going forward.
They were prompt, polite and did great work
Great service and glad to get it done.
Dave and Rob were both professional, prompt, responsive, and thorough in their interactions with us, as new customers. Whenever we had a question, they addressed it immediately. We highly recommend their pest control services!
Professional Technician, quick, efficient.
Very thorough and professional.
Great service. Explained everything and answered all my questions. And all in a timely manner.
Our technician arrived on time. He called ahead to tell me his ETA. He was well spoken he answered all my questions and was respectfull of our home very professional.
They sprayed Wednesday morning, by Thursday morning I started seeing dead insects when I cleaned my driveway and garage. They arrived 9 mins prior to my appointment and was at the door on time.
Great service and knowledgeable.
I’m very impressed with HomeTeam Pest Defense. The technician was prompt, experienced, thorough very nice and professional!!!
Great job!
Our technician was very professional and thorough. All of our issues were addressed and he also found a wasps nest that needed to be removed. I’m usually good about finding those pesky insects. Thanks Daryl!
Timely and professional
Everything went great
This is a new service as we are new to Texas. I called and they came out the next week as I had small ants in my pantry. I signed on for an initial visit and then once every 3 months. The gentleman that came was very nice and professional. They sprayed around the outside of our house and also took care of the ants.…
Great service so far.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 325 | $66–$136 |
| Ant extermination | 290 | $66–$194 |
| Hornet & wasp extermination | 261 | $99–$246 |
| Spider extermination | 257 | $56–$126 |
| Bug & insect extermination | 213 | $68–$131 |
| Cockroach extermination | 145 | $63–$214 |
| Rodent extermination | 133 | $76–$282 |
| Home inspection | 115 | $81–$146 |
