How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREHomeTeam Pest Defense
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 1,762 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for bug & insect extermination
Clear ✕All 213 Google reviews tagged “Bug & insect extermination” · showing 200
Eric Reyes is always a great person. Gets here when he says he going to be here and takes care of the job. Very professional and nice guy! Very easy to work with and takes care of your concerns.
Joseph did a terrific job taking care of the copperhead snake 🐍 and putting extra glue traps 🪤 and steel wool around garage door cracks. They also destroyed a wasp 🐝 nest on the fence line. Plus they did their usual fine work with pest control. Tx animal control called during their time here and approved of…
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Freddy, you did it again! You are great! I'm always happy to see him as my representative when it’s time for my quarterly service. Freddy is always polite and he respects my home. He explains what service he will be performing and asked if I have any other concerns or questions. Very professional. Thank you Freddy 😊
I had a severe problem with argentine ants and Fredy took control of the matter quickly. They provide professional knowledge staff that takes care of all of your pest control needs. They also service the tubular system that runs throughout my home. Celina and Fredy always work to make sure my schedule works with…
My pest control technician Noe Morales did a fantastic job! He was very thorough in his inspection and took the time to explain everything clearly. I really appreciated how he pointed out things around the property—like overgrown trees—that could contribute to pest issues, such as carpenter ants. It’s clear he knows…
Eric is the best hands down! Great customer service and reliable! He listened to my concerns and took care of them instantly! He basically part of the family now!
He is always very pleasant and helpful.
We have used Home Team for years and highly recommend them. They do quality work.
I couldn’t be more impressed with his service. Freddy is incredibly punctual, always arriving exactly when he says he will, which is a rare quality these days. He’s also very communicative, keeping me updated throughout the process and answering any questions I had. Freddy takes the time to thoroughly assess the…
Their always consummate professionals and always provide a complete and thorough service each visit. Highly recommended!
After a brief pause, we called Home Team to resume regular service! Technician James Miller was awesome! Explained everything he was doing and was thorough and professional! 5 stars! Always great service provided!
Entire staff is very friendly & professional.
Coy has provided great service over the past few years. He is very reliable and also a nice guy.
We highly recommend HomeTeam Pest Defense! Our specialist, Joseph, is amazing. He is very prompt, professional and goes above and beyond to make sure our needs are met during each service. We have been using HomeTeam Pest Defense for three years and it’s one of the best decisions we have made for pest control.
Dead bugs. Dead bugs everywhere. It’s glorious.
I just wanted to personally thank Technician Fredy Vasquez for his efficient service and timeliness! We have been customers of HomePro for years and have had Mr. Vasquez a few times now. He is always very friendly, courteous, and informative with any questions that I have. Thank you Fredy for all your hard work!
Have been with them for years and have had great service. The value for the service is great. Staff always asked if there is any problems and if there is they take care of it.
Home Team pest defense always comes through.
Tech yesterday was very friendly and thorough. Inpressive.
Very thorough inspection and quality service.
Robert has been servicing our home for a few years. He’s always on time, professional and very helpful. Thanks!!
HOMETEAM rep really listened to my concerns
Would have given a 5 but he showed up late but he was very professional and explained in detail everything he covered. Very proud of the service
Great service, polite employees and on time
Our technician, Roderick, is outstanding. He is always friendly and professional.
After I requested a few delays due to rainy weather our exterminator (Chance) came and as always went above and beyond.Great Service.
Excellent service!
I have been their customer for several years. Great service and professional technicians.
Had terrible pest come tell before calling home team. Home team did more work in one visit than my old pest co trip did all year. The tech was great and informative, found every ant bed, entry worm holes, and even put out bait tk catch any critters we didn’t j is about. I am 100% happy with choosing home team…
I’ve been unhappy with their service because the last few technicians have not done their job and I complained. So they sent me Jarvis Berry. EXCELLENT service. I am keeping their service,
Joseph always does a great job and is always so polite.
Home Team pest control makes me feel so good about our yard and house. No one wants bugs and I am sure we don’t have any!
We have used them for over 7 years and are very happy with their service and attention to detail.
I don't really write online reviews unless it's from a negative experience. However, HomeTeam Pest Defense are worthed. They are responsive, inexpensive, easy to work with, and my technician is the BEST! Whatever I bring up (lizards coming in the house) he tries to provide a solution. I'll be using them until I move from the state.
I've tried other pest control companies as well as just spraying around the house myself, and HomeTeam Pest Defense has been by far the best option. They are courteous, professional, responsive, and effective. I've had other companies that do "more" in terms of the details of treatment, like spreading the lawn…
The tech assisted with removal of spider webs and addressed the fire ant issue in the yard and prevent the ants from getting into the house.
very professional..quick response..will use this buisness again
Kevin was very detail oriented and thorough with his work.
Reliable, courteous and professional
Home Team has been consistently excellent. Always friendly and professional, as well as effective!
I’ve used HomeTeam Pest Defense since I bought my home in 2017. Chance is my favorite employee because he goes so far above and beyond in his caring and service. I was in tears with a flea infestation and he came out within minutes once I wrangled my half feral cats to the vet and timed it just right so he could…
Technician was informative, friendly and professional.
Have been using this company for 7 years. Always responsive to any needs. Keeps pest away!
Informative and kind.
I’ve been a customer of Home Team Pest Defense for over 4 years! the service has ALWAYS been great! Juan, who services my home is impeccable! VERY professional and VERY knowledgable!!! Thank you Juan and HTPD for all that you do 😊
Home Team has served us well for 5-1/2 years! Their team members check with us to determine if there are any new issues or concerns and inspect and treat to prevent.
Chance is our technician and very good. He is always friendly and goes above and beyond
Courteous, professional, explains findings and actions taken.
Kevin our tech was very professional and knowledgeable about his job He was also very friendly and courteous.
Did a great job. Very professional team. No more ants, spiders or wasps. Thanks!!!!!
Robert is helpful and professional
My technician was very professional, knowledgeable and was on time!
We have been using Home Team Pest Defense since we moved to Sanger in 2021. Awesome Company! Only one word to describe my techTerrance… STELLAR!!! I highly recommend HTPD!!!
Jerry is a great technician! He is professional, and he takes the time to explain the treatments and ask if I am having any issues. I’ve had other companies complete their service without ever attempting to engage with me. I sincerely appreciate the personal touch!
Great service. Definitely will use again
I wasn't home this treatment but the hometeam technician always contacts me the day before and texts me when Im next. He always rings the doorbell and asks if there’s any new issue. He always through and efficient.
We’ve been using HomeTeam since we moved into our house. There might be cheaper but there’s none better.
We have been using HomeTeam Pest Defense for over 10 Years and have had great service from them. Robert, their Technician is Outstanding and the Home Office resolves any questions or issues very quickly and professionally.
They are always on top of getting rid of pests! Thorough and very professional. I’ve used them for more than 10+ years from my old house to my new one!
I love my Hometeam rep Anthony who comes to service my home. He is professional, on time and always answers my questions about bugs. This is the best company and service is awesome been a customer for 2 years and will continue. Niki H
Home team is excellent and keeps the bugs away!
These guys do it all! They’re always on time, polite and responsive!!
We love how responsive the Hometeam team is. If we ever have a specific issue to be addressed, they are super reactive. Additionally, they are very communicative around when they are coming, last minute adjustments, etc. They are also very responsive and will address anything we ask then to. Definitely reccomend Hometeam.
Anthony did an excellent job and was very thorough.
Great service and very professional. Highly recommend. They have always asked if there are any issues they should be aware of before starting and are thorough in their treatments.
My service was great !
The technician was great and very detailed. Glad we decided to use this company due to the customer service in the field.
Chis explained what he was doing and why and what to expect next. OUTSTANDING!!
Got rid of my ants and spider issues! Great company and affordable!
We recently moved in to our new construction home and ants were everywhere (most likely due to the ongoing construction around us). We called HomeTeam and told them it was an emergency since it was getting into all our things and the fire ants biting my kids. It was very easy to talk to them and they were…
We started our quarterly service back up with HomeTeam Pest Defense. Eric was very responsive and the office staff are very helpful and professional. Kevin Johnson came out and performed a full, detailed and amazing initial service. He went above and beyond. I’m happy to be back with them. Fully recommend!
Great experience from scheduling to being on time for the appointment. I appreciate the insight from technician who came out. I don’t hate bugs but when they want to come inside that’s where I draw the line! Thank you HomeTeam Pest Defense for the assist!
He was very professional and very informative about everything great job thank s.
Very professional and nice technician who came to my house. He went above and beyond spraying everything inside and out to help with the cricket problem I’m having. Explained everything I should experience after the poison kicked in so I wouldn’t have any surprises. Recommend this company!
Awesome service from Kevin!! He went above and beyond his job description. He really took time to explain and point out all areas of concern. He listened and was truly concerned about my home being pest free. I would recommend this company and especially Kevin. Thank you -jaime
Great professional service.
All was pleased with my service.
Kevin treated my lawn and house exceptionally. I would absolutely recommend this company.
Christopher he is the best I would like for him to continue doing my home
The Technician, Terrell, was on time, courteous, thorough & knowledgeable.
The tech was very professional and very detailed. Service very smooth.
Shawn was extremely nice and very thorough. Fast, clean and professional! Would recommend your service to all and already have done so. Thank you for a fantastic experience.
Kevin went above and beyond for me. Thank you hometeam and thank you Kevin.
Jordan is very professional, knowledgeable and has excellent customer service skills.
Kevin did a great job! Was very thorough and explained everything that he was doing to my wife in depth. We will definitely use them again in the future.
The Tech Chris was very nice and professional.
Dominique with Home Team is great when he comes for the quarter service. Always professional, friendly and diligent. Would recommend Home Team as they have been servicing our home since 2008.
Dominique is exceptional. One of the primary reasons we stay with HomeTeam. If there are any issues outside of the quarterly treatments, I can depend on Dominique to get them taken care of within 2-3 days and at no charge. Exceptional service and a bug free home. Thanks!
Professional and thorough……
Received great service!
Was very knowledgeable
This is a great company. I love my pest defense system and they don’t even have to come in the house! Great concept for babies, children, pets, and people that are sensitive to pesticides.
Prompt and professional. Initial home service. Will continue service and hope for no issues, insect or service related
New home and we had ants within the first few weeks. Called hometeam as they had the taexx installed during construction. Sales rep was very cordial and explained everything in detail. The service tech was at my house the very next day. He explained everything he was doing which was nice. He spent close to an hour…
Chris was prompt and efficient and performed a thorough service. He communicated very well what he needed to do and was very professional.
We have just signed up with HomeTeam and we are very happy with them. They are very responsive and easy to work with
Contractor was very professional, courteous & knowledgeable of the products. Answered all of my questions & was done in s timely fashion. I haven’t seen a spider or cricket since he left. I an very pleased with the service & will use them over & again.
Service was good and done in timely manner
Excellent
On time, professional and friendly. Took the time to explain all of the applications and what would be recommended in the future and why. Very pleased. Mark B. Keller TX.
Kevin, the Representative demonstrated a very professional and courteous disposition. He was very concern about our issue(s). Kevin is a keeper in your company. Thank you, Mr. Cothron
Excellent service. Very thorough and professional.
Very through and professional.
Kevin our technician, was extremely professional and did a phenomenal job on my home. I can honestly say that Kevin did the best service we have ever had inside and outside of our home. If I could leave more than five stars, I totally would because he did an excellent job!!!!
The service was great. The technician was friendly.
Great explanation and quick with spraying
Chris performed my service and was professional and thorough. He explained what he was applying and indicated he would come back if there are any issues. Highly recommended.
Chris, the tech that came out, was very professional and personable. He explained the services that he was to provide as well as answered questions. My husband and I are happy with the service he provided.
The first service was done on time...... The second scheduled service has been rescheduled 2 times and no one has called or shown up to perform the service even after we were assured they would show up. I will be sending a letter of cancellation for the WORST SERVICE ever.
Exterminator’s communication before and during the process was excellent. He was on time, thorough with the inspection and service, and completed the work in a timely manner. I’m a satisfied customer and will continue to use this service.
The service person was very professional. He explained what needed to be done and answered our questions.
Very professional and appreciated taking care of our us.
My service technician Christopher Grooms is always so professional, thorough and a absolutely joy every time he comes by to service my home. He always makes sure all my concerns are addressed and I appreciate the courtesy text that he always sends prior to his arrival. I definitely would recommend HomeTeam West for…
Very good service overall. Looking forward to see if it will reduce and/or eliminate pests in/around the house. The website says they will knock down wasps nests as well, in my case though that did not happen. This is the reason for 4 stars instead of 5. Still pleased with the service thus far.
Great service fast and punctual
Very friendly and knowledgeable service technician. He explained all aspects of the treatment as well as cost
HomeTeam is great. Quick and easy to schedule and they were on time which is always a plus.
On time and very helpful answering questions about the system.
The service was easy to set up and they seemed to know exactly what they were doing; the worker made it easy to do the spraying around the house. The only issue is that when I made the appointment, we agreed to a certain time because I was working and the worker showed up at 8am and was told he wasn’t told anything…
On time, lots of information shared.
4G
Chris was very professional and very friendly. He arrived on time and described what he would be doing in depth. He listened to what our issues were. When he was finished he went over what he did and steps going forward.
I have bern using this service for 5 years. Excellent service. Excellent communication. Excellent customer service. Top notch company. Highest recommendation.
My interactions with this company has been great. Colleen was very detailed in her explanation of services and patiently answered all my questions. And the technician who serviced my home was pleasant, professional and thorough in his work.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 325 | $66–$136 |
| Ant extermination | 290 | $66–$194 |
| Hornet & wasp extermination | 261 | $99–$246 |
| Spider extermination | 257 | $56–$126 |
| Bug & insect extermination | 213 | $68–$131 |
| Cockroach extermination | 145 | $63–$214 |
| Rodent extermination | 133 | $76–$282 |
| Home inspection | 115 | $81–$146 |
