How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREHomeTeam Pest Defense
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 1,762 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for general pest inspection
Clear ✕All 325 Google reviews tagged “General pest inspection” · showing 220
The service was great, and the price was even better\! However, communication could definitely use some improvement, lol\. Dwayne, the salesperson, was awesome, but the scheduling department dropped the ball\. They never reached out to confirm anything, so I was the one constantly following up with them\. Great…
⭐⭐⭐⭐⭐ Eric Reyes with HomeTeam Pest Defense consistently provides outstanding service! He is professional, thorough, knowledgeable, and always takes pride in his work. Every visit is a great experience, and I truly appreciate his attention to detail and commitment to customer satisfaction. Eric is a great representation of the company. Highly recommend!
Technician - Eric Reyes is amazing!
Always prompt and so professional. Could not be more pleased. Thanks for great service ever time.
Joseph did a terrific job taking care of the copperhead snake 🐍 and putting extra glue traps 🪤 and steel wool around garage door cracks. They also destroyed a wasp 🐝 nest on the fence line. Plus they did their usual fine work with pest control. Tx animal control called during their time here and approved of…
We have always gotten very good service with Home Pest Defense. Jonathan (our tech) is very meticulous and very courteous.
Freddy, you did it again! You are great! I'm always happy to see him as my representative when it’s time for my quarterly service. Freddy is always polite and he respects my home. He explains what service he will be performing and asked if I have any other concerns or questions. Very professional. Thank you Freddy 😊
Happy with the service. The technician was very polite and nice to talk to.
Attention to detail is a problem. The inspector needs to look around some and notice issues like ant beds or wasp nests.
We've consistently received a quality treatment and exceptional customer service from Joseph Romero over the years with HomeTeam Pest Defense services
Eric is the best hands down! Great customer service and reliable! He listened to my concerns and took care of them instantly! He basically part of the family now!
He is always very pleasant and helpful.
Matt always does a great job!
I am very pleased with the service and Chance
James, our techination was very knowledgeable and professional. He explained everything and offered to answer any other questions we might have.
The tech was very polite and professional. He knew the business and educated me as well. Their system is very convenient and efficient!
Your representative Joe is very prompt & professional. He explains what he's doing & the purpose. He's so nice.
Coy has provided great service over the past few years. He is very reliable and also a nice guy.
Joseph Romero is a very professional and knowledgeable person who always come on time and do on outstanding job. He keep informed of everything he is going to do before and after and that it’s a big plus to me. He should be commended for his hard work and consider him for a supervisor position and on award is well…
Dead bugs. Dead bugs everywhere. It’s glorious.
I just wanted to personally thank Technician Fredy Vasquez for his efficient service and timeliness! We have been customers of HomePro for years and have had Mr. Vasquez a few times now. He is always very friendly, courteous, and informative with any questions that I have. Thank you Fredy for all your hard work!
Home Team pest defense always comes through.
I have been with this company for over 3 years. I called for fire ants in the backyard last week and was informed it was time for my quarterly service. The service was scheduled and I was told the technician would call 30 minutes out because I would be at work and I needed to let him know where the mounds were. He…
Good staff working @ Home Team good service
I was pleasantly impressed with HomeTeam Pest Defense personal touch. The professionalism from setting up the appointment to the completion of the application was superb!!!
Very thorough inspection and quality service.
HOMETEAM rep really listened to my concerns
I’ve used Home Team Pest Defense for several years. Good service, professional and courteous. Definitely recommend.
This company has been great about keeping my house free of bad bugs and insects. And if I need an extra treatment between scheduled ones they will come out and give that area a treatment. Great to work with.
They’re very consumer friendly!
Our technician, Roderick, is outstanding. He is always friendly and professional.
I have been their customer for several years. Great service and professional technicians.
Had terrible pest come tell before calling home team. Home team did more work in one visit than my old pest co trip did all year. The tech was great and informative, found every ant bed, entry worm holes, and even put out bait tk catch any critters we didn’t j is about. I am 100% happy with choosing home team…
Friendly staff, great service
I’ve been unhappy with their service because the last few technicians have not done their job and I complained. So they sent me Jarvis Berry. EXCELLENT service. I am keeping their service,
Joseph always does a great job and is always so polite.
Job well done
Home Team’s technician Robert is very committed to his work. Never had a pest problem at home. We do quarterly maintenance.
Our HomeTeam rep is the best!!! He’s friendly, professional, thorough and helpful!
The technicians that are representing your company are always very efficient and professional and friendly. Very attentive to any questions you may have.
Kevin Johnson was our service technician today. He did an excellent job. He was very polite and very thorough. We were totally impressed! Fantastic job!
We have used them for over 7 years and are very happy with their service and attention to detail.
This Team is excellent! I highly recommend them to anyone looking for quality service and first class customer service.
I don't really write online reviews unless it's from a negative experience. However, HomeTeam Pest Defense are worthed. They are responsive, inexpensive, easy to work with, and my technician is the BEST! Whatever I bring up (lizards coming in the house) he tries to provide a solution. I'll be using them until I move from the state.
I've tried other pest control companies as well as just spraying around the house myself, and HomeTeam Pest Defense has been by far the best option. They are courteous, professional, responsive, and effective. I've had other companies that do "more" in terms of the details of treatment, like spreading the lawn…
The tech assisted with removal of spider webs and addressed the fire ant issue in the yard and prevent the ants from getting into the house.
Addressed our ants thoroughly
Our tech is very professional, personable, and thorough. I am having a Carpenter ant problem and he took care of it.
Kevin was very detail oriented and thorough with his work.
Hometeam always provides me with great service.
Home Team has been consistently excellent. Always friendly and professional, as well as effective!
I’ve used HomeTeam Pest Defense since I bought my home in 2017. Chance is my favorite employee because he goes so far above and beyond in his caring and service. I was in tears with a flea infestation and he came out within minutes once I wrangled my half feral cats to the vet and timed it just right so he could…
Technician was informative, friendly and professional.
Have been using this company for 7 years. Always responsive to any needs. Keeps pest away!
Courteous and knowledgeable about the pests.
Robert is professional, punctual and knowledgeable. He has helped me many times over the years.
I have been using Home Team since 2006 and I can't imagine not using them. My technicians have always been great, Joe my current technician is great. He is professional, courteous, sweet and has learned my bug fears.
Joseph is always incredibly professional and willing to go above and beyond!
I’ve been a customer of Home Team Pest Defense for over 4 years! the service has ALWAYS been great! Juan, who services my home is impeccable! VERY professional and VERY knowledgable!!! Thank you Juan and HTPD for all that you do 😊
Quarterly service over the years through this business has kept the inside of our home free of insects!
Love Jerry! He is very thorough and personable.
Home Team has served us well for 5-1/2 years! Their team members check with us to determine if there are any new issues or concerns and inspect and treat to prevent.
Courteous, professional, explains findings and actions taken.
Using this service since mid 2021, so 2 years now, and very pleased for indoor and out. Joseph, the best professional, working with me for good maintenance with my Taexx system when home built.
Kevin our tech was very professional and knowledgeable about his job He was also very friendly and courteous.
Person was late and Didn’t do inside
Robert is helpful and professional
My technician was very professional, knowledgeable and was on time!
We have been using Home Team Pest Defense since we moved to Sanger in 2021. Awesome Company! Only one word to describe my techTerrance… STELLAR!!! I highly recommend HTPD!!!
HomeTeam Pest Defense - Monthly, Quarterly, Annually - PROFESSIONAL PEST CONTROL - indoors/outdoors. Since we built our home, still no pests! A few unpleasant humans but no insects or rodents!
Great service. Definitely will use again
They have done our pest spraying since we built our house 15 yrs ago. Very very satisfied with their service and quality care we receive with them. Always here and keeps us pest and rodent free.
We’ve been using HomeTeam since we moved into our house. There might be cheaper but there’s none better.
We have been using HomeTeam Pest Defense for over 10 Years and have had great service from them. Robert, their Technician is Outstanding and the Home Office resolves any questions or issues very quickly and professionally.
They are always on top of getting rid of pests! Thorough and very professional. I’ve used them for more than 10+ years from my old house to my new one!
I love my Hometeam rep Anthony who comes to service my home. He is professional, on time and always answers my questions about bugs. This is the best company and service is awesome been a customer for 2 years and will continue. Niki H
Home team is excellent and keeps the bugs away!
Anthony did an excellent job and was very thorough.
Great service and very professional. Highly recommend. They have always asked if there are any issues they should be aware of before starting and are thorough in their treatments.
I’ve been using them for years. They seem personal like a small company when you call, but the professionalism and organization is like a large company. Everyone they’ve sent over the years to do quarterly pest treatment has been great.
My service was great !
The technician was great and very detailed. Glad we decided to use this company due to the customer service in the field.
Chis explained what he was doing and why and what to expect next. OUTSTANDING!!
We recently moved in to our new construction home and ants were everywhere (most likely due to the ongoing construction around us). We called HomeTeam and told them it was an emergency since it was getting into all our things and the fire ants biting my kids. It was very easy to talk to them and they were…
We started our quarterly service back up with HomeTeam Pest Defense. Eric was very responsive and the office staff are very helpful and professional. Kevin Johnson came out and performed a full, detailed and amazing initial service. He went above and beyond. I’m happy to be back with them. Fully recommend!
Robert was timely and detailed unlike my former pest control company
Very professional and nice technician who came to my house. He went above and beyond spraying everything inside and out to help with the cricket problem I’m having. Explained everything I should experience after the poison kicked in so I wouldn’t have any surprises. Recommend this company!
Awesome service from Kevin!! He went above and beyond his job description. He really took time to explain and point out all areas of concern. He listened and was truly concerned about my home being pest free. I would recommend this company and especially Kevin. Thank you -jaime
Great professional service.
Superior work and customer services! The best pest control services ever!
Kevin was our tech and he did an excellent job. Very pleasant and professional. He took his time and addressed every concern (which was spiders) he knocked down all the spider webs and once he finished he explained everything he did. He is definitely an asset to this company. I rarely leave a review but this…
They showed up on time explained the whole process as well as time line. Did everything quickly and professionally.
The Technician, Terrell, was on time, courteous, thorough & knowledgeable.
Shawn was extremely nice and very thorough. Fast, clean and professional! Would recommend your service to all and already have done so. Thank you for a fantastic experience.
Kevin went above and beyond for me. Thank you hometeam and thank you Kevin.
The person that came out to do the treatment was very professional and he explained everything that would be happening during the visit and also told me if I needed anything that they would come back out.
Kevin did a great job! Was very thorough and explained everything that he was doing to my wife in depth. We will definitely use them again in the future.
Amazing job
Great place and professional service person who comes out.
Great service!
Very courteous staff
Kevin Johnson was professional and was able to answer all my questions. I highly recommend Home Team and Kevin Johnson for your pest control needs.
Very Good
Kevin, my exterminator, was so kind and friendly! He was also efficient, explained what he was doing, and had a great attitude!
Wish I got a notification prior to the scheduled date; however, the service was above none others.
Dominique with Home Team is great when he comes for the quarter service. Always professional, friendly and diligent. Would recommend Home Team as they have been servicing our home since 2008.
Was very satisfied
Dominique is exceptional. One of the primary reasons we stay with HomeTeam. If there are any issues outside of the quarterly treatments, I can depend on Dominique to get them taken care of within 2-3 days and at no charge. Exceptional service and a bug free home. Thanks!
New Home
Received great service!
Was very knowledgeable
Prompt and professional. Initial home service. Will continue service and hope for no issues, insect or service related
Contractor was very professional, courteous & knowledgeable of the products. Answered all of my questions & was done in s timely fashion. I haven’t seen a spider or cricket since he left. I an very pleased with the service & will use them over & again.
On time, professional and friendly. Took the time to explain all of the applications and what would be recommended in the future and why. Very pleased. Mark B. Keller TX.
They were quick and quiet.
Excellent service. Very thorough and professional.
Jalen was great. He was knowledgeable, targeted all the key areas and he was just an overall nice guy. I’ll definitely be having them send him back :)
Company is very responsive. Communication is on point and tech very nice and thorough.
I just signed up with HomeTeam and the customer service is top notch. Everything is explained really well and communication is smooth and consistent.
Great service experience. Kevin was polite, professional and provided updates.
I am a new customer. First thing I noticed was their no pressure approach (I so appreciate that). Kevin was here yesterday. He was on time, friendly, professional and thorough. It's been a great experience so far!
Overall great service, from scheduling call with James to the technician Kevin. Highly recommend their services and thank you for the wonderful and speedy service.
Chris, the tech that came out, was very professional and personable. He explained the services that he was to provide as well as answered questions. My husband and I are happy with the service he provided.
Very nice and very professional. Thorough with inspection and applucation of services.
Had a great experience with them and they're very professional. My exterminator did a great job and made sure to explain all that was getting done and answer to any questions that I might have had.
Ryan was very personable and professional. He’s detail oriented and removed wasp nests that my last company totally overlooked. I definitely would recommend.
The service person was very professional. He explained what needed to be done and answered our questions.
Very professional and appreciated taking care of our us.
Very professional, took time to explain what they were treating and were also very respectful of our home. Polite and detail oriented.
Great service fast and punctual
Very friendly and knowledgeable service technician. He explained all aspects of the treatment as well as cost
HomeTeam is great. Quick and easy to schedule and they were on time which is always a plus.
On time and very helpful answering questions about the system.
On time, lots of information shared.
Quick
The communication was impeccable. I didn't have to worry about anything. All questions were answered and explained throughly. Great service all in all. Thank you!
Chris was very professional and very friendly. He arrived on time and described what he would be doing in depth. He listened to what our issues were. When he was finished he went over what he did and steps going forward.
I have bern using this service for 5 years. Excellent service. Excellent communication. Excellent customer service. Top notch company. Highest recommendation.
They were prompt, polite and did great work
My interactions with this company has been great. Colleen was very detailed in her explanation of services and patiently answered all my questions. And the technician who serviced my home was pleasant, professional and thorough in his work.
Jordan Y. did an initial spring pest inspection for us. He was very helpful and did a thorough service inside and around the house. He also left a note with what we will expect to see after the treatment and the estimated time for result after his visit. THANK YOU!
Dave and Rob were both professional, prompt, responsive, and thorough in their interactions with us, as new customers. Whenever we had a question, they addressed it immediately. We highly recommend their pest control services!
HomeTeam Pest Defense was very professional during my service. The representative was very informative and I’m glad they are servicing my home!
Professional Technician, quick, efficient.
Very thorough and professional.
Great service and knowledgeable.
HomeTeam did a wonderful job! They gave me a short time window and showed up right when they said they would (unheard of nowadays) Eric went above and beyond to take care of the bug issues we were dealing with and even left us some extra things to keep bugs away. Couldn't recommend HomeTeam enough!
Daryl was our technician and he was awesome! Super professional and knowledgeable - arrived when he said he would and very conscientious! Even after he left he ensured that the gates were closed so our dog wouldn’t get out - I hope he’s our regular tech!
Mr Daryl did a outstanding job thanks 💯👌
Professional, timely, and thorough
Very knowledgeable and professional!
Very professional service
Had our initial inspection today. Rob was very knowledgeable, professional and friendly. Rob communicated well and was on time. Looking forward to regular quarterly preventative visits.
I really like using HomeTeam their team is alway courteous, helpful and responsive.
Both the sales and the service people I dealt with were very knowledgeable and pleasant to deal with. I am confident this company is a good choice for pest control.
HomeTeam Pest Defense did a thorough job explaining their package and how their product/service is effective. I also appreciated how their pay structure is per visit opposed to monthly (I'm assuming there'll be many months when I won't call).
The Tech was Prompt and truly believed in Social Distancing. He explained everything he was going to do step by step. Extremely Satisfied.
Cooper did a very thorough job inside and out. When he was finished he explained everything to me. I’m pleased with their service so far
The technician did a thorough inspection before spraying. He did a very good job
Aerial and team were very responsive and made sure we were able to start our service prior to us moving into our new home. They did a great job and we look forward to continuing to do business with them in the future!
Happy with the service however, the technician left both my back gates open after he left and my dogs got loose later that night. He knew I had dogs because he came inside the house and I had to lock them up. Just seems like it would be a good customer service move and respectable to the family to close the gates after you open them.
Victor was awesome.
Very professional, knowledgeable, and on time.
Prompt service. Friendly staff.
The Job was done well.
Excellent, professional, and friendly service; outstanding customer service at all levels.
Very Professional and did a wonderful job. Very glad I switched
Great service and very respectful with time. Happy to have gone back after going to a company that was cheaper but it showed.
Rob was super kind, very knowledgeable and extremely helpful! So glad we used Home Team!
The service guy was very knowledgeable and thorough. I appreciated his work .
The Home Team company technician Dorian, was very knowledgable of pest prevention and rodent behavior. He was well equipped to perform his job and, spent the time needed to "take care of business". I would recommend HomeTeam pest services .
Very professional and quality service. Seeing improvements already only a few days after treatment.
Great and professional service. Thank you very much to all the staff!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 325 | $66–$136 |
| Ant extermination | 290 | $66–$194 |
| Hornet & wasp extermination | 261 | $99–$246 |
| Spider extermination | 257 | $56–$126 |
| Bug & insect extermination | 213 | $68–$131 |
| Cockroach extermination | 145 | $63–$214 |
| Rodent extermination | 133 | $76–$282 |
| Home inspection | 115 | $81–$146 |
