How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREHomeTeam Pest Defense
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 1,762 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for general pest inspection
Clear ✕All 325 Google reviews tagged “General pest inspection” · showing 40
The service was great, and the price was even better\! However, communication could definitely use some improvement, lol\. Dwayne, the salesperson, was awesome, but the scheduling department dropped the ball\. They never reached out to confirm anything, so I was the one constantly following up with them\. Great…
⭐⭐⭐⭐⭐ Eric Reyes with HomeTeam Pest Defense consistently provides outstanding service! He is professional, thorough, knowledgeable, and always takes pride in his work. Every visit is a great experience, and I truly appreciate his attention to detail and commitment to customer satisfaction. Eric is a great representation of the company. Highly recommend!
Technician - Eric Reyes is amazing!
Always prompt and so professional. Could not be more pleased. Thanks for great service ever time.
Joseph did a terrific job taking care of the copperhead snake 🐍 and putting extra glue traps 🪤 and steel wool around garage door cracks. They also destroyed a wasp 🐝 nest on the fence line. Plus they did their usual fine work with pest control. Tx animal control called during their time here and approved of…
We have always gotten very good service with Home Pest Defense. Jonathan (our tech) is very meticulous and very courteous.
Freddy, you did it again! You are great! I'm always happy to see him as my representative when it’s time for my quarterly service. Freddy is always polite and he respects my home. He explains what service he will be performing and asked if I have any other concerns or questions. Very professional. Thank you Freddy 😊
Happy with the service. The technician was very polite and nice to talk to.
Attention to detail is a problem. The inspector needs to look around some and notice issues like ant beds or wasp nests.
We've consistently received a quality treatment and exceptional customer service from Joseph Romero over the years with HomeTeam Pest Defense services
Eric is the best hands down! Great customer service and reliable! He listened to my concerns and took care of them instantly! He basically part of the family now!
He is always very pleasant and helpful.
Matt always does a great job!
I am very pleased with the service and Chance
James, our techination was very knowledgeable and professional. He explained everything and offered to answer any other questions we might have.
The tech was very polite and professional. He knew the business and educated me as well. Their system is very convenient and efficient!
Your representative Joe is very prompt & professional. He explains what he's doing & the purpose. He's so nice.
Coy has provided great service over the past few years. He is very reliable and also a nice guy.
Joseph Romero is a very professional and knowledgeable person who always come on time and do on outstanding job. He keep informed of everything he is going to do before and after and that it’s a big plus to me. He should be commended for his hard work and consider him for a supervisor position and on award is well…
Dead bugs. Dead bugs everywhere. It’s glorious.
I just wanted to personally thank Technician Fredy Vasquez for his efficient service and timeliness! We have been customers of HomePro for years and have had Mr. Vasquez a few times now. He is always very friendly, courteous, and informative with any questions that I have. Thank you Fredy for all your hard work!
Home Team pest defense always comes through.
I have been with this company for over 3 years. I called for fire ants in the backyard last week and was informed it was time for my quarterly service. The service was scheduled and I was told the technician would call 30 minutes out because I would be at work and I needed to let him know where the mounds were. He…
Good staff working @ Home Team good service
I was pleasantly impressed with HomeTeam Pest Defense personal touch. The professionalism from setting up the appointment to the completion of the application was superb!!!
Very thorough inspection and quality service.
HOMETEAM rep really listened to my concerns
I’ve used Home Team Pest Defense for several years. Good service, professional and courteous. Definitely recommend.
This company has been great about keeping my house free of bad bugs and insects. And if I need an extra treatment between scheduled ones they will come out and give that area a treatment. Great to work with.
They’re very consumer friendly!
Our technician, Roderick, is outstanding. He is always friendly and professional.
I have been their customer for several years. Great service and professional technicians.
Had terrible pest come tell before calling home team. Home team did more work in one visit than my old pest co trip did all year. The tech was great and informative, found every ant bed, entry worm holes, and even put out bait tk catch any critters we didn’t j is about. I am 100% happy with choosing home team…
Friendly staff, great service
I’ve been unhappy with their service because the last few technicians have not done their job and I complained. So they sent me Jarvis Berry. EXCELLENT service. I am keeping their service,
Joseph always does a great job and is always so polite.
Job well done
Home Team’s technician Robert is very committed to his work. Never had a pest problem at home. We do quarterly maintenance.
Our HomeTeam rep is the best!!! He’s friendly, professional, thorough and helpful!
The technicians that are representing your company are always very efficient and professional and friendly. Very attentive to any questions you may have.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 325 | $66–$136 |
| Ant extermination | 290 | $66–$194 |
| Hornet & wasp extermination | 261 | $99–$246 |
| Spider extermination | 257 | $56–$126 |
| Bug & insect extermination | 213 | $68–$131 |
| Cockroach extermination | 145 | $63–$214 |
| Rodent extermination | 133 | $76–$282 |
| Home inspection | 115 | $81–$146 |
