How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREHomeTeam Pest Defense
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 1,762 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for hornet & wasp extermination
Clear ✕All 261 Google reviews tagged “Hornet & wasp extermination” · showing 40
I have had Home Team Pest Defense for over 3 years! Their service has been exceptional! My Home Team guy is Freddy. Freddy represents his company very good. He does a good service inside my home and outside my home and in my yard! I love Home Team because of Freddy's work ethic. The office personnel that answers the…
Technician - Eric Reyes is amazing!
Eric Reyes was awesome! He was very detailed and professional.
Very expensive and they added ants service without informing about the charges. Better options out there.
Forest was one of the best who provided great service and his detailed work was impressive
Chance is an amazing tech.
We have always gotten very good service with Home Pest Defense. Jonathan (our tech) is very meticulous and very courteous.
Freddy, you did it again! You are great! I'm always happy to see him as my representative when it’s time for my quarterly service. Freddy is always polite and he respects my home. He explains what service he will be performing and asked if I have any other concerns or questions. Very professional. Thank you Freddy 😊
The technician Fredy did an awesome job. My husband was very pleased with the services.
Eric is the best hands down! Great customer service and reliable! He listened to my concerns and took care of them instantly! He basically part of the family now!
Matt always does a great job!
I couldn’t be more impressed with his service. Freddy is incredibly punctual, always arriving exactly when he says he will, which is a rare quality these days. He’s also very communicative, keeping me updated throughout the process and answering any questions I had. Freddy takes the time to thoroughly assess the…
I am very pleased with the service and Chance
Entire staff is very friendly & professional.
Coy has provided great service over the past few years. He is very reliable and also a nice guy.
Dead bugs. Dead bugs everywhere. It’s glorious.
I just wanted to personally thank Technician Fredy Vasquez for his efficient service and timeliness! We have been customers of HomePro for years and have had Mr. Vasquez a few times now. He is always very friendly, courteous, and informative with any questions that I have. Thank you Fredy for all your hard work!
Great service as always
Very professional and reliable
Very satisfied with work performed. I’m a 17 year customer. The few times I had issues with tiny critters, it was handled.
This company has been great about keeping my house free of bad bugs and insects. And if I need an extra treatment between scheduled ones they will come out and give that area a treatment. Great to work with.
Would have given a 5 but he showed up late but he was very professional and explained in detail everything he covered. Very proud of the service
They’re very consumer friendly!
Great Job, good price, great response.
Home Team’s technician Robert is very committed to his work. Never had a pest problem at home. We do quarterly maintenance.
No problems and services were just as expected.
The technicians that are representing your company are always very efficient and professional and friendly. Very attentive to any questions you may have.
Kevin Johnson was our service technician today. He did an excellent job. He was very polite and very thorough. We were totally impressed! Fantastic job!
We have used them for over 7 years and are very happy with their service and attention to detail.
This Team is excellent! I highly recommend them to anyone looking for quality service and first class customer service.
I've tried other pest control companies as well as just spraying around the house myself, and HomeTeam Pest Defense has been by far the best option. They are courteous, professional, responsive, and effective. I've had other companies that do "more" in terms of the details of treatment, like spreading the lawn…
The tech assisted with removal of spider webs and addressed the fire ant issue in the yard and prevent the ants from getting into the house.
Addressed our ants thoroughly
The gentleman that comes out (I can’t think of his name) is always personable, responsive to my concerns and very customer service oriented. He is thorough and gives me great recaps on what was done. He is a great ambassador for the company.
very professional..quick response..will use this buisness again
I was billed without picking the service I wanted.
Reliable, courteous and professional
Service technician represents all of the above!
Home Team has been consistently excellent. Always friendly and professional, as well as effective!
Robert is professional, punctual and knowledgeable. He has helped me many times over the years.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 325 | $66–$136 |
| Ant extermination | 290 | $66–$194 |
| Hornet & wasp extermination | 261 | $99–$246 |
| Spider extermination | 257 | $56–$126 |
| Bug & insect extermination | 213 | $68–$131 |
| Cockroach extermination | 145 | $63–$214 |
| Rodent extermination | 133 | $76–$282 |
| Home inspection | 115 | $81–$146 |
