Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
HomeTeam Pest Defense logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

HomeTeam Pest Defense

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 1,762 Google reviews

📞 Call (972) 408-2400Request a call backWebsite ↗

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTeam Pest Defense is better than 84% of flea exterminators.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTeam Pest Defense is better than 84% of flea exterminators.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTeam Pest Defense is better than 87% of flea exterminators.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTeam Pest Defense is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 100% of flea exterminators.A
100

Reviews for your job

Customers hired HomeTeam Pest Defense for 8 kinds of job.

HomeTeam Pest Defense for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.257
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 257 Google reviews tagged “Spider extermination” · showing 20

Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician Fredy did an awesome job. My husband was very pleased with the services.

Cockroach exterminationHornet & wasp exterminationSpider extermination+ Quality
Loren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eric is the best hands down! Great customer service and reliable! He listened to my concerns and took care of them instantly! He basically part of the family now!

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Shirley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He is always very pleasant and helpful.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
StephanieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matt always does a great job!

Hornet & wasp exterminationTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
CathyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I couldn’t be more impressed with his service. Freddy is incredibly punctual, always arriving exactly when he says he will, which is a rare quality these days. He’s also very communicative, keeping me updated throughout the process and answering any questions I had. Freddy takes the time to thoroughly assess the…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
RemonicaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Entire staff is very friendly & professional.

Hornet & wasp exterminationSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JessLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Coy has provided great service over the past few years. He is very reliable and also a nice guy.

Home inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dead bugs. Dead bugs everywhere. It’s glorious.

Hornet & wasp exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I just wanted to personally thank Technician Fredy Vasquez for his efficient service and timeliness! We have been customers of HomePro for years and have had Mr. Vasquez a few times now. He is always very friendly, courteous, and informative with any questions that I have. Thank you Fredy for all your hard work!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
WalterLocal Guide · 152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Home Team pest defense always comes through.

Termite inspectionSpider exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
LaTonya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I was pleasantly impressed with HomeTeam Pest Defense personal touch. The professionalism from setting up the appointment to the completion of the application was superb!!!

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Iris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very satisfied with work performed. I’m a 17 year customer. The few times I had issues with tiny critters, it was handled.

Home inspectionHornet & wasp exterminationSpider extermination+ Punctuality+ Professionalism+ Value
coledog6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Would have given a 5 but he showed up late but he was very professional and explained in detail everything he covered. Very proud of the service

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Professionalism
StanleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Help control pest inside and outside my home.

Cockroach exterminationSpider extermination+ Quality+ Professionalism+ Value
JenLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph always does a great job and is always so polite.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Danny14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin Johnson was our service technician today. He did an excellent job. He was very polite and very thorough. We were totally impressed! Fantastic job!

Ant exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
GradyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used them for over 7 years and are very happy with their service and attention to detail.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This Team is excellent! I highly recommend them to anyone looking for quality service and first class customer service.

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Manuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've tried other pest control companies as well as just spraying around the house myself, and HomeTeam Pest Defense has been by far the best option. They are courteous, professional, responsive, and effective. I've had other companies that do "more" in terms of the details of treatment, like spreading the lawn…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
John16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech assisted with removal of spider webs and addressed the fire ant issue in the yard and prevent the ants from getting into the house.

Ant exterminationBee exterminationBug & insect extermination+ Quality+ Professionalism

Show more spider extermination reviews (237 more) →

Price

$1080% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection325$66–$136
Ant extermination290$66–$194
Hornet & wasp extermination261$99–$246
Spider extermination257$56–$126
Bug & insect extermination213$68–$131
Cockroach extermination145$63–$214
Rodent extermination133$76–$282
Home inspection115$81–$146

Compare with

Romex Pest & Termite Control logoRomex Pest & Termite ControlExperts Score 92Grand Prairie · 4.96★Dynasty Pest Control logoDynasty Pest ControlExperts Score 91Grand Prairie · 4.94★Alta Pest Control logoAlta Pest ControlExperts Score 91Grand Prairie · 4.89★