ANT EXTERMINATORS · JACKSONVILLE, FL
HomeTeam Pest Defense logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%4+0.6Craft & service 20%71+14.2Value 10%32+3.2Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%61+3.1Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

HomeTeam Pest Defense

Better than 5% of ant exterminators · #38 of 40

4.9★1,222 Google reviewsGoogle star rating as shown on Google Maps.
4.65★last 12 monthsAverage stars on reviews from the last 12 months only.
4.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
73%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

HomeTeam Pest Defense for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.110
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$151
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 110 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Cecelia · a month ago

Always professional,not rushed,

Paid $120–140Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
★★★★★ Ed · Edited 5 months ago

Excellent work Marticulus inspection. Great work

Reasonable priceCockroach exterminationHome inspectionSpider extermination
★★★★★ Scott · Edited 11 months ago

Fantastic job very thorough

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dee · Edited a year ago

Dakota was absolutely amazing Love her. Can't wait to see her again. Thank you, home team.!

Rodent exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Buffy · Edited 2 years ago

They are always so kind whether on the phone or in person. Our Technician is a very thorough young man who always acts on any of my questions or concerns. We've been using this company for a while now and I would recommend them to any friends or family asking for a good pest company.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tim · Edited 2 years ago

Excellent service and representative.He did a terrific job. Answered all my questions and kept me informed.

Spider exterminationMosquito exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★ fred · Edited 2 years ago

Excellent service

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Wade · Edited 2 years ago

FOLLOWED UP!! Matt always does a good job.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Drew · 2 years ago

The staff at Home team are always very professional and go out of their way to make sure the customers are happy. From the lady who schedules to the tech who comes to the house, they are the best.

Bug & insect exterminationHornet & wasp exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Randall · Edited 2 years ago

"Tubes in the Wall" are the greatest in "critter" defense. We are serviced by Home Team member "Travis" (*****) who is positively the most knowalagable persor on critter control. He has become a welcome service member at our household in Florida.

Ant exterminationBug & insect exterminationHome inspection
★★★★ Kevin · 3 years ago

Took care of our needs and hopefully we'll continue to use them down the road

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★ Aaron · 3 years ago

The experience was very positive and would have rated this a 5 if I did not need to go out and clean my windows after the treatment on my patio and front porch

Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Marie · 3 years ago

We have used this service for over 2 years. Have not had many issues with insects inside our home. They treat our home through tubes in our walls and termite traps outside. So far so good.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Steve · 3 years ago

Have used them for over 20 years! Love their service and their employees!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ PASSION · 3 years ago

Ryan was amazing! Very knowledgeable took the time to explain everything. He knows his profession and is happy to share his knowledge. The entire team worked together like a well oiled machine.

Bug & insect exterminationHome inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Joseph · Edited 3 years ago

I've lived in Florida my entire life and bugs were always an issue. That’s the way I thought life was until I used HomeTeam. Since we bought our home and hired them we have never, ever seen one single bug that did not just walk in. These folks have pest control down to an exact science. It's rather remarkable. This…

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Judith · 3 years ago

Hometeam responded to our rodent problem by sending Chris out to our house within an hour. Chris recommended a solution. We agreed and he came back and installed it same day. We appreciate Hometeam and Chris.

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness
★★★★★ Ellen · 3 years ago

I’m am so impressed with this company from my first call with them through the friendly, professional and helpful tech who completed the work. Their pricing is fair. And their communication with the customer exemplary. I highly recommend them.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Pinakin · 3 years ago

Great and courteous people.

Ant exterminationBug & insect exterminationGeneral pest inspection
★★★★ Nelson · 3 years ago

Florida, very professional . Took time to explain process. Overall good experience.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (90 more) →

vs category

Blue = HomeTeam, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.69★ (16 reviews)2024-Q2: 4.67★ (15 reviews)2024-Q3: 4.89★ (76 reviews)2024-Q4: 5.00★ (52 reviews)2025-Q1: 4.93★ (29 reviews)2025-Q2: 4.79★ (24 reviews)2025-Q3: 4.86★ (37 reviews)2025-Q4: 4.61★ (36 reviews)2026-Q1: 4.50★ (36 reviews)2026-Q2: 4.71★ (14 reviews)2026-Q3: 5.00★ (20 reviews)2026-Q4: 4.40★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$124+25% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 21%Reasonable 67%Overpriced 8%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%4+0.6Craft & service 20%71+14.2Value 10%32+3.2Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%61+3.1Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
1
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
4
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
71
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
32
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
4
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
69
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
61

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+290 / −2
Professionalism
+388 / −2
Responsiveness
+304 / −0
Punctuality
+298 / −0
Value
+225 / −2

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