Is HomeTeam Pest Defense any good?
Our verdict: mixed — #38 of 40 ant exterminators, better than 5%. Customers single out its craft & service and track record; satisfaction is where it trails.
Craft & service — better than 71% of peers
Reliability — 4th percentile
Momentum — 4th percentile
Satisfaction — 1th percentile
Price $$$: 25% above typical
HomeTeam Pest Defense for bug & insect extermination
Clear ✕122 customers reviewed a bug & insect extermination job here and rated it 4.96★. Most paid $120–140 (category typical: $61–$119). For this job it ranks #20 of 35 ant exterminators we track.
All 122 Google reviews tagged “Bug & insect extermination” · showing 20
Always professional,not rushed,
Super fast response to our request for service! The technician was very thorough taking care of everything we needed. He also cleaned our soffits of spider webs.
Our Hone Team Rep is awesome. Always explains everything. If we need anything extra, the response is fast. Brian has been taking care of us for years and does an exceptional job .
For a great many years, Home Team has done a five star job protecting our home; plus a second property and house that we no longer own.They are thorough, professional, friendly and reliable.The woods behind our house leaves us vulnerable to critters and bugs who want to make our house their home. Home team has made…
Fantastic job very thorough
Home Teams technicians are friendly, professional and respectful of my property. They always ensure to contact me before someone arrives at my home.
Trent and Travis were amazing ! Professional and respectful and kind! Robin was a great help to us when setting up service with the Home Team.
They are always so kind whether on the phone or in person. Our Technician is a very thorough young man who always acts on any of my questions or concerns. We've been using this company for a while now and I would recommend them to any friends or family asking for a good pest company.
Takes great care to keep us pest free!
Service techs did a great job.
Very thorough technicians. Company is always easy to work with.
Excellent service
Wilfredo was very professional and courteous. He performed our first service. He explained the service in detail and was so kind in telling me that if we had any questions or concerns after our service not to hesitate to call. He said a technician would come out any time between services if we needed them to.…
Been a customer for over 10 years. We have had the same tech most of that time. Which i think speaks well of the company. Quick to respond when we have issues. Which are rare. Very happy with service.
Very dependable quality services!
They are always extremely nice and professional. The quality of their work is excellent.
Excellent service
FOLLOWED UP!! Matt always does a good job.
The staff at Home team are always very professional and go out of their way to make sure the customers are happy. From the lady who schedules to the tech who comes to the house, they are the best.
I have been using HomeTeam for the past 5 years and have not been disappointed. Their service is professional, customer centric, of high quality and very responsive. I am very happy with the value I receive. I highly recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about HomeTeam Pest Defense
Is HomeTeam Pest Defense good?
Yes by most measures: 4.9★ from 1,222 Google reviews and an Experts Score of 27/100 (grade D), #38 of 40 ant exterminators we track. 4.6% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does HomeTeam Pest Defense charge?
Customers reported a typical bill of $124 (middle half $75–$144), 25% above the ant exterminators median of $99.
What do customers hire HomeTeam Pest Defense for?
Mostly general pest inspection (211), ant extermination (124), bug & insect extermination (122), home inspection (119).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 61%).
