Is HomeTeam Pest Defense any good?
Our verdict: mixed — #38 of 40 ant exterminators, better than 5%. Customers single out its craft & service and track record; satisfaction is where it trails.
Craft & service — better than 71% of peers
Reliability — 4th percentile
Momentum — 4th percentile
Satisfaction — 1th percentile
Price $$$: 25% above typical
Recent priced reviews
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★HomeTeam has been fantastic with the pest controls around our home. Matt our technician is always very thorough with the tasks HomeTeam performs on our home. Matt is also very friendly, professional and knowledgeable with the various services HomeTeam provides. I highly recommend HomeTeam to anyone needing pest control for their home or property.
JacquelynLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★I have used Home Team for termites and other bugs service since moving to our home and could not be more pleased. They contact me when a service is due. The serviceman Travis is friendly and diligent at what he does and explains all that is being done and answers any questions or concerns I have.
TamiLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★I’ve had a really good experience with HomeTeam Pest Defense. They are always very responsive and quick to address any questions or concerns I have. Whenever I’ve needed a technician to come out, they’ve been able to schedule someone either the same day or the next day, which I really appreciate. Communication is…
Quinton12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Cavin always lets us know ahead of time that he’s coming by and is very professional in his work.
JeffLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★Brandon with Home Team did a great job. He listened to my concerns and what we wanted. He helped provide guidance and suggestions. And he communicated before he came by, during the visit, and after he was done. Definitely a good guy. Thanks.
DebbieLocal Guide · 205 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★I LOVE This company! They are so good about service and getting rid of pests! We have used them for years.. Awersome
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about HomeTeam Pest Defense
Is HomeTeam Pest Defense good?
Yes by most measures: 4.9★ from 1,222 Google reviews and an Experts Score of 27/100 (grade D), #38 of 40 ant exterminators we track. 4.6% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does HomeTeam Pest Defense charge?
Customers reported a typical bill of $124 (middle half $75–$144), 25% above the ant exterminators median of $99.
What do customers hire HomeTeam Pest Defense for?
Mostly general pest inspection (211), ant extermination (124), bug & insect extermination (122), home inspection (119).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 61%).
