Is HomeTeam Pest Defense any good?
Our verdict: mixed — #38 of 40 ant exterminators, better than 5%. Customers single out its craft & service and track record; satisfaction is where it trails.
Craft & service — better than 71% of peers
Reliability — 4th percentile
Momentum — 4th percentile
Satisfaction — 1th percentile
Price $$$: 25% above typical
HomeTeam Pest Defense for cockroach extermination
Clear ✕100 customers reviewed a cockroach extermination job here and rated it 4.95★. For this job it ranks #19 of 31 ant exterminators we track.
All 100 Google reviews tagged “Cockroach extermination” · showing 20
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Super fast response to our request for service! The technician was very thorough taking care of everything we needed. He also cleaned our soffits of spider webs.
EdLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★Excellent work Marticulus inspection. Great work
ScottLocal Guide · 184 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★Fantastic job very thorough
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Service techs did a great job.
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Excellent service and representative.He did a terrific job. Answered all my questions and kept me informed.
Kathran2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★Been a customer for over 10 years. We have had the same tech most of that time. Which i think speaks well of the company. Quick to respond when we have issues. Which are rare. Very happy with service.
Gloria9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★They are always extremely nice and professional. The quality of their work is excellent.
WadeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★FOLLOWED UP!! Matt always does a good job.
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Courteous technician
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Have used them for over 20 years! Love their service and their employees!
JosephLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★I've lived in Florida my entire life and bugs were always an issue. That’s the way I thought life was until I used HomeTeam. Since we bought our home and hired them we have never, ever seen one single bug that did not just walk in. These folks have pest control down to an exact science. It's rather remarkable. This…
Delores10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Excellent service and extremely professional. Always return my calls and accommodate my schedule. Rarely have a bug, and if I do they will make a special trip / house call to take care of any problems
Mary14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Dalton was a technical rep today he did a great job very thorough and careful
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Travis has done an excellent job keeping our house insect free for 4 years.
JudithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Hometeam responded to our rodent problem by sending Chris out to our house within an hour. Chris recommended a solution. We agreed and he came back and installed it same day. We appreciate Hometeam and Chris.
shawnna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Been with home team for years. Never had a complaint. They’re very professional & thorough!
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★The man that treated my home was on time for the appointment, and did a great job of concisely explaining the situation. I highly recommend this company.
Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★I’ve been a customer for 20 years but get no discount. I think their service is good but constantly increasing in price. I might start seeing what other companies offer.
wilsonbubbleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Great service! And, I’ve lived in Florida most of my life and this is the first time my home has been pretty much bug-free!
Jeri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Very responsive to your needs and requests.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about HomeTeam Pest Defense
Is HomeTeam Pest Defense good?
Yes by most measures: 4.9★ from 1,222 Google reviews and an Experts Score of 27/100 (grade D), #38 of 40 ant exterminators we track. 4.6% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does HomeTeam Pest Defense charge?
Customers reported a typical bill of $124 (middle half $75–$144), 25% above the ant exterminators median of $99.
What do customers hire HomeTeam Pest Defense for?
Mostly general pest inspection (211), ant extermination (124), bug & insect extermination (122), home inspection (119).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 61%).
