Our verdict: mixed — #38 of 40 ant exterminators, better than 5%. Customers single out its craft & service and track record; satisfaction is where it trails.
👍 Strengths
Craft & service — better than 71% of peers
👎 Watch-outs
Reliability — 4th percentile
Momentum — 4th percentile
Satisfaction — 1th percentile
Price $$$: 25% above typical
Need a specific job done? See what customers paid and said about it here.
24 customers reviewed a flea & mite extermination job here and rated it 4.92★. For this job it ranks #24 of 28 ant exterminators we track.
All 24 Google reviews tagged “Flea & mite extermination” · showing 20
ScottLocal Guide · 184 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
JosephLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
I've lived in Florida my entire life and bugs were always an issue. That’s the way I thought life was until I used HomeTeam.
Since we bought our home and hired them we have never, ever seen one single bug that did not just walk in.
These folks have pest control down to an exact science. It's rather remarkable. This…
NelsonLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
Florida, very professional . Took time to explain process. Overall good experience.
Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
WendyLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Love the service I have received from this pest team for several years. Always available to come out quickly to help resolve whatever issue may arise.
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
BethLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Top quality from start to finish. Terrance did a great job answering all of my questions when I saw him and his truck while I was walking my dog. He was able to fit me in that day! Very impressed with the customer service and knowledge.
Ant exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism+ Value
Kyle14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Joseph my inspector was awesome. I only want him to do my house. Great personality as well
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Kenneth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Philip was excellent. Took care of the entire house and surrounding yard. Explained everything in detail, including the treatment and the program. Highly recommend.
Ant exterminationBee exterminationCockroach extermination
Tabetha2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Customer service was excellent and they were very knowledgeable and patient about all the questions I asked, they were also professional with a business friendly personality and I recommend them to anyone because the work they did was awesome when they were finished my house look like it had been painted that’s how…
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
JoeLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Clean efficient service
.
Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Professionalism+ Value
Scott5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very professional and well explained service.
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Dale4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Service was great!
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
KiwandaLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very good company i used them in the past for 4 years and move to new place. I was very pleased to reused the company again. I do recommend Yall to try the company .
MarkLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
He was friendly, explained everything, gave us the options, and fixed our current bug problems.
Thanks!
Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Genesis7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
We were able to establish with Home Team Pest Defense (HTPD) quickly, I called and they had someone out within the next few days. When Derrick arrived, he explained the entire process and answered all my questions and concerns at that time as well as Tessa at the time of appointment set up. It has been a little over…
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
MaxLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★
We received services for pest control and mosquitoes. Both gentleman who came were professional. They wore their mask and covered their shoes before entering my house. The communicated every thing they were doing.
Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Professionalism
Karen7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
They did a thorough job both inside and out.
Ant exterminationBed bug exterminationBee extermination
Tatiana6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Michael5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Terry1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jodi5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Yes by most measures: 4.9★ from 1,222 Google reviews and an Experts Score of 27/100 (grade D), #38 of 40 ant exterminators we track. 4.6% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does HomeTeam Pest Defense charge?
Customers reported a typical bill of $124 (middle half $75–$144), 25% above the ant exterminators median of $99.
What do customers hire HomeTeam Pest Defense for?
Mostly general pest inspection (211), ant extermination (124), bug & insect extermination (122), home inspection (119).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 61%).
