How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty92−0.8Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREHomeTeam Pest Defense
White Settlement, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.8★ from 1,276 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for bug & insect extermination
Clear ✕All 152 Google reviews tagged “Bug & insect extermination” · showing 120
Always professional, friendly. Keeps the pests at bay.
Always courteous techs that come out. They do a thorough job and provide commentary of what they observed, addressed, and what to expect in the coming days. The report sent out after is helpful and they always lock my back gate up for me which I appreciate. They come quarterly, yet i have had them come outside of…
Reliable, on time, professional. Now I hope they got rid of all my spiders time will tell.
Willie was very thorough and professional. He alwaus take care of everything I point out as concerns of mine. He's very pleasant and seems to have passion about his job and the service he provides.
Technicians have always been great. Haley was very professional and courteous.
Update 10/28/25 ~ It’s been over 2 years since my last review & it still remains 5 Stars! Qiante is the best!! He takes the time to go over the entire outside & makes a point to ask if there’s any areas to look at or of concern. —————————————————————————— We have used HomeTeam since we built our house. I love the…
MY SERVICE WAS BEYOND EXCEPTIONAL! ERIC CAME, SHOWED UP, AND SHOWED OUT THE WAY HE TREATED MY PEST CONCERNS! HE WAS VERY INFORMATIVE & KIND! ALWAYS SEND ERIC!
Home Team service is impeccable, timely and they communicate in a consistent and reliable manner. Highly recommend.
Always good results. No bugs, bees or other little creatures.
Always great service and great products!
Have used for over 14 years and would not consider changing. Office staff and technician are courteous, professional, and very friendly. Great company!!
So courteous and professional.
Great service and professional employees
HomeTeam does a great job! Shout out to Carlos for having great customer service and offering suggestions when needed. I do my quarterly service with them, in addition to their mosquito treatment. Both seem to work very well!
Had a very good experience with Joe and Jason. Joe did a great job explaining the process. He offered treatment recommendations but gave me other options as well. Jason did a fantastic job of treating my home. He was both thorough and professional. Both men were friendly, respectful toward my property and used protective coverings over their shoes inside.
Professional services
Very professional and was willing to work with us about trap placement. We have been in our New Build House for about 2 months and we had a bad issue with ants all over house. Since the treatment we have not seen a single ant in the whole house.
The services Home Pest Defense has provided for me over the years is impeccable. They're professional, courteous and efficient.
Rep was nice and friendly, so all good
We have always had good experiences with home team. They are extremely attentive on time and reliable. We have never had any issues with bugs, and since we have been using them. They also have the Taexx refilling system for our Ann, home, and wall, pest control system. Nothing but good things to say.
I've been a customer for more than two years now and lately they have been really responsive and my tech has been consistently the same tech. He is very knowledgeable and even asked me if there were any other pest problems.
Never had a problem in the last 2 and a half years great service. always punctual and easy to get ahold of if I need to reschedule a service. They always do a great job.
HomeTeam does a very good job communicating about scheduled service. I am setup to receive service on a quarterly basis and they have shown up every time and completed the work thoroughly.
I work from home and was on a call when Erik showed up. He was super professional and was able to take care of everything without unnecessary disruption to my work day. And, the best part, we are already seeing a massive improvement to our little pest problem!
Willie did pest control service inside and out. We were very pleased with his courteous communications with us and the professionalism he exhibited during the service. Well done.
Customer service is very good. Email and phone communication is always responded to quickly & professionally. Our technician Noe is excellent. He always gives is a 30 minute notice by text that he’s on his way. He arrives when he says he will.
Javier was great
Home Team Pest Defense are professional and easy to work with. Services performed were great!
Going on 2 years; very satisfied.
I’ve had a great experience with HomeTeam! I had them at my last house and after I moved they were able to keep the service for my new house. Javier was great and got rid of all the black widow spiders I had on the outside of my house and was very polite and personable.
We are very happy with Home. Team. Their routine services have effectively prevented pests at our house and when we have encountered unusual problems, they have responded professionly and promptly. Douglas is always mindful of our dogs and vegetable gardens so that we don't worry about toxic chemicals around them.…
It always great, been a customer for 3 yrs now. 👍🏻
Been a pleasure working with my sales rep Dinh and my guy Carlos. Excellent service. Would recommend to anyone !!! They are the very best !
Erik from HomeTeam Pest Defense came out to our home for our initial treatment. Erik was very professional, knowledgeable, and patient answering all my questions. Erik explained the entire process and treatment plans moving forward. Definitely recommend their service.
HomeTeam Pest Defense is great. They are very professional when scheduling appointments. Erik was our Technician for our HomeTeam Pest Defense. He was friendly, quick, efficient and knowledgeable. I appreciated that he took the time to explain the process of the service and was able to provide recommendations based…
Great service! I left them for another company for a year and went back to them as soon as my contract expired!
Erik was fantastic! Good guy to have on your team
Jesus was a wonderful tech. He was very professional and detailed with information about what he was doing and what would happen after the process. I waited a week to send a review to see the results and I am VERY IMPRESSED.
Jesus went above and beyond to make sure I understood everything about the service. He was punctual, thorough, and very easy to work with.
I’ve been very impressed with HomeTeam Pest Defense. Dinh was so courteous when he called to set up our initial account. Carlos was our tech that came out and he was great - professional, on-time, respectful, and had a great sense of humor! Absolutely recommend them and grateful to have them caring for our home.
Every employee I spoke with was friendly and genuinely seemed happy to answer all my questions. They were up front and didn’t try to upsell or push upgrades like most companies do. Also the technician that came to my home was very respectful and explained everything he was doing which turned into a very pleasant experience.
Good knowledge. Cautious. Kind and respectful. Did a great job with clearing bugs/nests/webs. Covered all areas inside that were needed. Informative on care/protection for kids and animals.
All great
They did a thorough walk of our house and were extremely helpful answering questions! Highly recommend
Carlos did an excellent job explaining the process and what to look for with pests.
All of our pests are being removed by professionals at a great value. We requested our original contact technician Jason and he completed our initial inspection and extermination. He informed us as to what he found and how he treated it. He was so knowledgeable that we discussed how to protect our garden plants…
Im not present when they did the inspection and treatment using their Taexx and when i went home the day after i saw lots of dead bugs inside my house. What this means to me is that the price and service are worth it.
Always great and courteous service that gets the job done. Especially with those pesky fire ants!!
Phenomenal service man, very professional going above and beyond while it was raining!
HomeTeam was good with their service. Caleb was excellent answering all our questions.
Everyone was incredibly quick and responsive. Everything was explained well, and really easy to set-up our account.
Super professional and quality customer service. I will continue to use them and highly reccommend them.
It was great. I was notified 30 minutes before so i could get the pups in. All contactless. No after odor. Great service so far.
Service was great and efficient! Caleb was very knowledgeable and explained everything he was doing.
Had our initial treatment done after moving into a new neighborhood. Sales rep to technician were professional and friendly. Received a follow up call to see how everything went. Really happy so far.
Carlos gave great customer service…
Service technician was very polite & professional. He removed his boots before entering our home.
Very professional and knowledgeable.
The technician was very professional and the service was great!!
Very cordial and respectful. John did a great job with our initial visit.
They were prompt in scheduling an appointment. The gentleman that came was courteous and explained everything. I was pleased with the service.
Excelente . Gracias.
Home Team Staff are knowledgeable and thorough. They take the time to answer my questions and explain when needed. When I have pest concerns, they quickly get me scheduled for service.
Quality service and he was very patient. Was willing to answer any questions that I had.
The technician, Carl, was courteous and kept me briefed vis phone during the first visit. He also was accommodating with my wife's insect concerns and treated the inside of the home to her satisfaction.
Best customer service. Taylor is always extremely professional and courteous and our technician Carl is totally awesome. Alway prompt and gos above and beyond. And the prices you cant beat.
Homestead pest defense was exceptional. Preston and his trainee were quick, efficient and thoughtful asking us a few times if we wanted to have an area sprayed in the closets/corner of room if we moved the items he could. He wore boot covers and was respectful asking us ok to go into shut areas to spray. 24 hours, bugs seemed to have died down 80-90%
They put my daughter's worries to bed.
Timely professional service. Just had a problem with the form on line.
I had a big ant problem and called them in a panic. They came out fast and they were so NICE and professional when they came over. I got the quarterly plan because of their excellent service!
I am very happy with my service. The exterminator was very thorough and experienced. I would recommend this company
Friendly staff
Thank you for the great service!
They did a very thorough job and I saw difference right away.
Braiden was our tech today and we are first time customers! He took the time to explain everything in depth and was very kind and professional! I am so glad that we switched from our other pest company!
Karl (Carl) was professional and knowledgeable. This is our first experience with HomeTeam Pest Control.
My technician did a very good job. I am satisfied with the service that he completed at my home.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 214 | $86–$167 |
| General pest inspection | 209 | $53–$116 |
| Spider extermination | 208 | $81–$144 |
| Hornet & wasp extermination | 162 | $81–$186 |
| Bug & insect extermination | 152 | $63–$128 |
| Cockroach extermination | 86 | $91–$246 |
| Home inspection | 83 | $56–$156 |
| Rodent extermination | 76 | $103–$323 |
