How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty92−0.8Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREHomeTeam Pest Defense
White Settlement, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.8★ from 1,276 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for general pest inspection
Clear ✕All 209 Google reviews tagged “General pest inspection” · showing 60
I left the garage door open when I was at home and I do not think they spray in the garage like they usually do and leave bug traps .. none was in there …
They are very prompt, friendly, and stand by what they say.
Q did an amazing job with our service! We’ve been pleased every time with home team! All of our issues are addressed in a timely manner
Always courteous techs that come out. They do a thorough job and provide commentary of what they observed, addressed, and what to expect in the coming days. The report sent out after is helpful and they always lock my back gate up for me which I appreciate. They come quarterly, yet i have had them come outside of…
Also ontime and very professional.
Reliable, on time, professional. Now I hope they got rid of all my spiders time will tell.
Willie was very thorough and professional. He alwaus take care of everything I point out as concerns of mine. He's very pleasant and seems to have passion about his job and the service he provides.
Update 10/28/25 ~ It’s been over 2 years since my last review & it still remains 5 Stars! Qiante is the best!! He takes the time to go over the entire outside & makes a point to ask if there’s any areas to look at or of concern. —————————————————————————— We have used HomeTeam since we built our house. I love the…
Home Team service is impeccable, timely and they communicate in a consistent and reliable manner. Highly recommend.
Always good results. No bugs, bees or other little creatures.
The tech is very amazing. He ask questions and always ensure that I understand the service I’m getting Ivan is the man wouldn’t trade him for anyone else
Q is always great!!
Have used for over 14 years and would not consider changing. Office staff and technician are courteous, professional, and very friendly. Great company!!
Home team is the best!
Jaime with HomeTeam Pest Defense was professional, provided a great service and was able to quickly get rid of some spiders while completing the normal bug service! I highly recommend HomeTeam.
I've been with HomeTeam going on three years. I've had great service. If Ihad any questions or request, I've had timely and professional responses. The technician that services my home is excellent!
So courteous and professional.
Was very thorough in the services being provided and took time to answer all questions and concerns and explained what to expect in the following visits.
My husband and I have been using HomeTeam Pest Defense for several years, we are impressed that they always call ahead of coming, and if you have an inside your home problem before the next visit, they will be out to check that problem. In our opinion this is the company to use for your pest control issues.
Very nice exterminator, found and treated 3 ant colonies, sprayed inside the house and charged the system inside the walls. Very good service.
Excellent service. Great communication. All work is always done as expected and as scheduled. Most importantly, I don't have any bugs in my house! 👍
HomeTeam does a great job! Shout out to Carlos for having great customer service and offering suggestions when needed. I do my quarterly service with them, in addition to their mosquito treatment. Both seem to work very well!
Excellent service by Willie. He’s a valuable employee! Bonus time for him.
Had a very good experience with Joe and Jason. Joe did a great job explaining the process. He offered treatment recommendations but gave me other options as well. Jason did a fantastic job of treating my home. He was both thorough and professional. Both men were friendly, respectful toward my property and used protective coverings over their shoes inside.
Guys did a great & efficient job.
Carlos did a good job. Nice guy and good work.
They continue to deliver on their promise to the customer. Which is very rare. There are a lot of vendors out there, that are only focused on getting a quick paycheck!
Carlos came to our house today and his service was exemplary! Not only he explained everything in layman’s terms, but he was very thorough in his work! And left us feeling more comfortable and pleased with the service he provided!
Great service! From the first phone call to the tech coming out was great! Great company!! Dihn explained everything well and was very nice! The technician Javier was so friendly and did a great job with the treatment.
Eric was friendly and competent. Far more thorough than the previous service which I fired. He is a superb ambassador for Home Team
Always do a great job!
Gerald was incredible! He explained everything to me before he started! He was willing to take the time to answer my questions! From my first phone call, Home Team Fort Worth has been attentive, professional, prompt and very helpful.
Everything looked very well applied and professional. I liked the service
This was our first time having HomePest treat our house and their technician did a wonderful job. He was on time, respectful, knowledgeable, and cordial. Not sure on the service quality, as stated, this was the first treatment.
Technician explained how the system works in detail and answered all of my questions.
Never had a problem in the last 2 and a half years great service. always punctual and easy to get ahold of if I need to reschedule a service. They always do a great job.
HomeTeam does a very good job communicating about scheduled service. I am setup to receive service on a quarterly basis and they have shown up every time and completed the work thoroughly.
I work from home and was on a call when Erik showed up. He was super professional and was able to take care of everything without unnecessary disruption to my work day. And, the best part, we are already seeing a massive improvement to our little pest problem!
Whenever we have an issue of pest activity, I simply log into the portal online -- or call them -- and they came out right away to take care of it. They take care of two properties for us. They perform regular maintenance, and we usually opt to have them provide termite services. They are professional and courteous,…
I’ve had a great experience with HomeTeam! I had them at my last house and after I moved they were able to keep the service for my new house. Javier was great and got rid of all the black widow spiders I had on the outside of my house and was very polite and personable.
We are very happy with Home. Team. Their routine services have effectively prevented pests at our house and when we have encountered unusual problems, they have responded professionly and promptly. Douglas is always mindful of our dogs and vegetable gardens so that we don't worry about toxic chemicals around them.…
It always great, been a customer for 3 yrs now. 👍🏻
The technician was very thorough and professional in treating our yard and around the house. He explained what problems he found while doing so, the location of the various pests, and took care of them for us.
Been a pleasure working with my sales rep Dinh and my guy Carlos. Excellent service. Would recommend to anyone !!! They are the very best !
I love my technicians. They seem genuinely concerned about my home and taking care of my pest control needs. I appreciate their great service.
HomeTeam Pest Defense is great. They are very professional when scheduling appointments. Erik was our Technician for our HomeTeam Pest Defense. He was friendly, quick, efficient and knowledgeable. I appreciated that he took the time to explain the process of the service and was able to provide recommendations based…
Always a great experience.
very professional , knowledgeable and courteous our technician was polite and made us feel confident our situation would be handled and all concerns were addressed
Great service! I left them for another company for a year and went back to them as soon as my contract expired!
Jesus was a wonderful tech. He was very professional and detailed with information about what he was doing and what would happen after the process. I waited a week to send a review to see the results and I am VERY IMPRESSED.
Jesus went above and beyond to make sure I understood everything about the service. He was punctual, thorough, and very easy to work with.
Excellent customer service. Jason and Javier were out to help with my first service. Just great to do business with. Listened to my concerns and addressed them and answered all my questions.
I’ve been very impressed with HomeTeam Pest Defense. Dinh was so courteous when he called to set up our initial account. Carlos was our tech that came out and he was great - professional, on-time, respectful, and had a great sense of humor! Absolutely recommend them and grateful to have them caring for our home.
Eric was really nice and even waited for me to arrive to spray the inside of the house.
Good knowledge. Cautious. Kind and respectful. Did a great job with clearing bugs/nests/webs. Covered all areas inside that were needed. Informative on care/protection for kids and animals.
Excellent experience with Eric for our initial new home pest treatment. He was highly knowledgeable on the various bug species on the property and helped to provide necessary preventative treatments. It has been immediately noteable in the reduction of crickets and grasshoppers around the house.
Nice and professional
They did a thorough walk of our house and were extremely helpful answering questions! Highly recommend
So helpful with our needs!!
Carlos did an excellent job explaining the process and what to look for with pests.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 214 | $86–$167 |
| General pest inspection | 209 | $53–$116 |
| Spider extermination | 208 | $81–$144 |
| Hornet & wasp extermination | 162 | $81–$186 |
| Bug & insect extermination | 152 | $63–$128 |
| Cockroach extermination | 86 | $91–$246 |
| Home inspection | 83 | $56–$156 |
| Rodent extermination | 76 | $103–$323 |
