How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty92−0.8Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREHomeTeam Pest Defense
White Settlement, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.8★ from 1,276 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for home inspection
Clear ✕All 83 Google reviews tagged “Home inspection” · showing 60
Great customer service! They responded quickly and provided excellent service. Carlos was great, knowledgeable, and super professional. Thank you
Always courteous techs that come out. They do a thorough job and provide commentary of what they observed, addressed, and what to expect in the coming days. The report sent out after is helpful and they always lock my back gate up for me which I appreciate. They come quarterly, yet i have had them come outside of…
Update 10/28/25 ~ It’s been over 2 years since my last review & it still remains 5 Stars! Qiante is the best!! He takes the time to go over the entire outside & makes a point to ask if there’s any areas to look at or of concern. —————————————————————————— We have used HomeTeam since we built our house. I love the…
MY SERVICE WAS BEYOND EXCEPTIONAL! ERIC CAME, SHOWED UP, AND SHOWED OUT THE WAY HE TREATED MY PEST CONCERNS! HE WAS VERY INFORMATIVE & KIND! ALWAYS SEND ERIC!
They did awesome. Totally professional and explained the process to me.
The service was prompt and great! The technician was friendly and knowledgeable and very courteous.I was pleased with the outcome.
Q is always great!!
Take care of issues experiencing
My husband and I have been using HomeTeam Pest Defense for several years, we are impressed that they always call ahead of coming, and if you have an inside your home problem before the next visit, they will be out to check that problem. In our opinion this is the company to use for your pest control issues.
Excellent service. Great communication. All work is always done as expected and as scheduled. Most importantly, I don't have any bugs in my house! 👍
HomeTeam does a great job! Shout out to Carlos for having great customer service and offering suggestions when needed. I do my quarterly service with them, in addition to their mosquito treatment. Both seem to work very well!
Very professional and was willing to work with us about trap placement. We have been in our New Build House for about 2 months and we had a bad issue with ants all over house. Since the treatment we have not seen a single ant in the whole house.
They continue to deliver on their promise to the customer. Which is very rare. There are a lot of vendors out there, that are only focused on getting a quick paycheck!
Eric was friendly and competent. Far more thorough than the previous service which I fired. He is a superb ambassador for Home Team
Everything looked very well applied and professional. I liked the service
Very good company and employees very helpful and professional.
The tech is always so kind and does a professional job when he does my quarterly service
Thorough in treating my house… inside and outside!
Did a great job and I like the call before coming to do work
Whenever we have an issue of pest activity, I simply log into the portal online -- or call them -- and they came out right away to take care of it. They take care of two properties for us. They perform regular maintenance, and we usually opt to have them provide termite services. They are professional and courteous,…
Technician found black widows, sprayed inside and outside of the house
We are very happy with Home. Team. Their routine services have effectively prevented pests at our house and when we have encountered unusual problems, they have responded professionly and promptly. Douglas is always mindful of our dogs and vegetable gardens so that we don't worry about toxic chemicals around them.…
Love HomeTeam business. Travis called and explained what HomeTeam's business does for homes. Eric came to my home and explained about the areas that would be treated and how long the treatment last. Once Eric finished he told me about a wasp nest that he sprayed on my fence and that the treatment would keep pest out…
Good service
I love my technicians. They seem genuinely concerned about my home and taking care of my pest control needs. I appreciate their great service.
Erik was detailed and very personable!
Very professional
Jesus was a wonderful tech. He was very professional and detailed with information about what he was doing and what would happen after the process. I waited a week to send a review to see the results and I am VERY IMPRESSED.
Excellent customer service. Jason and Javier were out to help with my first service. Just great to do business with. Listened to my concerns and addressed them and answered all my questions.
Excellent service!! Immediately I saw no spiders and crickets.
They are always professional, kind, on time, and caring! Caleb was great
Awesome service! The tech came out quickly and addressed all our concerns!
Very satisfied, haven't seen a bug since
The service rep, Erik, was very professional, knowledgeable and personable. An excellent service call.
Great technician very professional and knowledgeable.
The technician, Carl, was courteous and kept me briefed vis phone during the first visit. He also was accommodating with my wife's insect concerns and treated the inside of the home to her satisfaction.
technician was on time and very thorough.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 214 | $86–$167 |
| General pest inspection | 209 | $53–$116 |
| Spider extermination | 208 | $81–$144 |
| Hornet & wasp extermination | 162 | $81–$186 |
| Bug & insect extermination | 152 | $63–$128 |
| Cockroach extermination | 86 | $91–$246 |
| Home inspection | 83 | $56–$156 |
| Rodent extermination | 76 | $103–$323 |
