How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty92−0.8Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREHomeTeam Pest Defense
White Settlement, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.8★ from 1,276 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for hornet & wasp extermination
Clear ✕All 162 Google reviews tagged “Hornet & wasp extermination” · showing 80
Q did an amazing job with our service! We’ve been pleased every time with home team! All of our issues are addressed in a timely manner
Always professional, friendly. Keeps the pests at bay.
Reliable, on time, professional. Now I hope they got rid of all my spiders time will tell.
Great company to handle your pest control needs wonderful customer service and the service personnel are amazing
Update 10/28/25 ~ It’s been over 2 years since my last review & it still remains 5 Stars! Qiante is the best!! He takes the time to go over the entire outside & makes a point to ask if there’s any areas to look at or of concern. —————————————————————————— We have used HomeTeam since we built our house. I love the…
Home team is the best!
Was very thorough in the services being provided and took time to answer all questions and concerns and explained what to expect in the following visits.
My husband and I have been using HomeTeam Pest Defense for several years, we are impressed that they always call ahead of coming, and if you have an inside your home problem before the next visit, they will be out to check that problem. In our opinion this is the company to use for your pest control issues.
Sincere professional service. Willie was awesome, great advise! I am truly happy with your services, Thank You!
Always very professional and kind at every visit! Q came out yesterday and was so friendly and knowledgeable! We rarely have problems with bugs and in the rare case we do, they’ve promptly come out and taken care of it between sprays quickly! We will continue to use them!
He is someone who I can rely on! Does great work, and knows what his job is, and is great at it!
Eric was friendly and competent. Far more thorough than the previous service which I fired. He is a superb ambassador for Home Team
Called prior and arrived on time. Always professional, informative, and prompt
Everything looked very well applied and professional. I liked the service
The tech is always so kind and does a professional job when he does my quarterly service
Thorough in treating my house… inside and outside!
This was our first time having HomePest treat our house and their technician did a wonderful job. He was on time, respectful, knowledgeable, and cordial. Not sure on the service quality, as stated, this was the first treatment.
Did a great job and I like the call before coming to do work
Did a good job
HomeTeam does a very good job communicating about scheduled service. I am setup to receive service on a quarterly basis and they have shown up every time and completed the work thoroughly.
Technician found black widows, sprayed inside and outside of the house
Home Team Pest Defense are professional and easy to work with. Services performed were great!
Going on 2 years; very satisfied.
We are very happy with Home. Team. Their routine services have effectively prevented pests at our house and when we have encountered unusual problems, they have responded professionly and promptly. Douglas is always mindful of our dogs and vegetable gardens so that we don't worry about toxic chemicals around them.…
Love HomeTeam business. Travis called and explained what HomeTeam's business does for homes. Eric came to my home and explained about the areas that would be treated and how long the treatment last. Once Eric finished he told me about a wasp nest that he sprayed on my fence and that the treatment would keep pest out…
Communication is good, but the last 2 times I had issues with water bug’s inside my house and wasp nest. I was really happy with the service up until… I had to complain about it and I didn’t liked it. I hope the service is going to be good. I never had any issues before. Thanks ☺️
It always great, been a customer for 3 yrs now. 👍🏻
The technician was very thorough and professional in treating our yard and around the house. He explained what problems he found while doing so, the location of the various pests, and took care of them for us.
Erik from HomeTeam Pest Defense came out to our home for our initial treatment. Erik was very professional, knowledgeable, and patient answering all my questions. Erik explained the entire process and treatment plans moving forward. Definitely recommend their service.
Always a great experience.
Erik was fantastic! Good guy to have on your team
Excellent service!! Immediately I saw no spiders and crickets.
Good knowledge. Cautious. Kind and respectful. Did a great job with clearing bugs/nests/webs. Covered all areas inside that were needed. Informative on care/protection for kids and animals.
Great tech, very personable and thorough. Eric did a wonderful job.
They did a thorough walk of our house and were extremely helpful answering questions! Highly recommend
All of our pests are being removed by professionals at a great value. We requested our original contact technician Jason and he completed our initial inspection and extermination. He informed us as to what he found and how he treated it. He was so knowledgeable that we discussed how to protect our garden plants…
Awesome service! The tech came out quickly and addressed all our concerns!
Very satisfied, haven't seen a bug since
Professional technician, explained everything to me and I have a just built home and on the outside the morning 🌄 after had dead spiders on my patio and the only good spider 🕷 is a dead one and he found the making of a wasp nest 🪹 holy mole thank you Home 🏡 Team!!!
preventative care -
Super professional and quality customer service. I will continue to use them and highly reccommend them.
Service was great and efficient! Caleb was very knowledgeable and explained everything he was doing.
Great service. Technician was professional and kind and answered all questions I asked.
Carlos did a great job. Even came earlier than expected.
Quality service and he was very patient. Was willing to answer any questions that I had.
The technician, Carl, was courteous and kept me briefed vis phone during the first visit. He also was accommodating with my wife's insect concerns and treated the inside of the home to her satisfaction.
My technician did a very good job. I am satisfied with the service that he completed at my home.
Carl was very willing to answer my questions and assist with all I needed. I hope to continue having this service from Home Team every time. It was great!!
Tyler the service tech was timely & professional and very kind explaining what he was doing and where. Followed up before leaving to see if we had any concerns. Love that this vendor wears cloth booties over their boots! Would highly recommend this service provider. Salesman Zach was equally amazing. Not pushy and…
This is a great service. The salesperson was an excellent communicator and was not a pushy salesperson. Also the service was excellent when they came to my home. Quick and painless but very thorough. Also a fair price in comparison to similar services.
My service guy was very educated and professional yet personable. I highly recommend HomeTeam Pest Defense.
Our guy Catlos was great! On time. Thorough. Professional. Attentive and informative. Highly recommended!
Carlos was so professional. Explained the service and what he would be doing. Very helpful and he did a great job.
HomeTeam is always there when we need them. Always on time and professional! I’ve used them for years and we have no complaints! They treat you like family!
Amazing service, very professional and thorough. Ion already seeing results after less than 1 day after service! Thank you!!!
They were very professional.
This company is responsive and was able to schedule service quickly. Process was painless and overall satisfied with the service so far.
Eric P was professional, answered all of my questions and very helpful….. I will like to request Eric P to do my pest inspection at all time.
Travis and Rudy were great and they were both very personable. I randomly got a hold of them while they were out servicing other homes in my neighborhood and they added me to their list with no problem. I started seeing results immediately the next day. I highly recommend Travis and this company.
Exceeded all expectations by far. I did not expect him to actually clean the outside of my house. I didn't even recognize my back porch is was so clean. For years I've fought the mess bugs make. Especially all the webbing. Hoses and brooms could never get the job done. Now, it looks like we just moved in. Absolutely…
They were the people partnered with our home builder which is how I heard of them. It's easy enough to knock down the wasp nest typically, so was on the edge about using them. Thought I'd give'em a try since I've had bug issues at previous apartments. The guy doing the service was really nice and professional. When…
Carlos the tech who came out was super professional and very polite. He gave me a run down of what to expect from his service from beginning to end. Very happy with the service!
Very friendly staff and did a great job explaining the Home Team process.
They did the general pest preventative control, as far as I know. They use the TAEXX system, and it's my first time using this system, so I'm excited. So far, I've noticed several dead spiders around the base of the home, including one black widow. I left it there as a test case to see if the treatment was…
Started quarterly pest control service today. Showed up right on time with the 30 minute notice they promised me. They were very professional and went over the contract and exactly what they would be doing today. After service they updated me in their findings and let me know when the next service would be. Very polite young men.
HomeTeam were very professional. They were very quick spraying through out the house and in the yard. Good pricing. Will definitely call on them again.
Mr. Morrison was very responsive to my emails and many questions. He helped me get my account all set up and was never pushy about using the service. The tech, Preston, who performed my first service was thorough, on time and very professional. He also serviced the taexx bug system in my home.
Always a great response to requests, great results for any pest problem, inside and out. Thanks Eric and Trish, stay safe, be well.😷
Thorough, professional and efficient. Definitely recommend.
Entire Team was great!
Technician that came out was very thorough. I was very happy with the service he provided.
HomeTeam Pest Defense is such a great and reliable service. The communication was great and everyone I worked with was very friendly. The worker who came out to spray was incredibly thorough and took the time to explain everything when he was done. I highly recommend this company!
Company is knowledgeable and professional.
William G. Did a great job in servicing our new home. He found fire ant mounds and destroyed them. Took the time to clean spider webs around the house and used our TAEXX system to spray within the walls.
Very costly though.
Great service by a Preston, very knowledgeable. Hometeam does a great job!
The whole team was very professional from the top down. I was very impressed with the knowledge of all.
Very Professional Employees they are the Best and they really Know what they are doing. 5 star RATINGS.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 214 | $86–$167 |
| General pest inspection | 209 | $53–$116 |
| Spider extermination | 208 | $81–$144 |
| Hornet & wasp extermination | 162 | $81–$186 |
| Bug & insect extermination | 152 | $63–$128 |
| Cockroach extermination | 86 | $91–$246 |
| Home inspection | 83 | $56–$156 |
| Rodent extermination | 76 | $103–$323 |
