Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Honest and Fair Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%93+13.2Replies to reviews 7%81+5.7Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Honest and Fair Appliance Repair

Jeffersonville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 988 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Honest and Fair Appliance Repair is better than 87% of appliance repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Honest and Fair Appliance Repair is better than 80% of appliance repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Honest and Fair Appliance Repair is better than 88% of appliance repair.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Honest and Fair Appliance Repair is better than 93% of appliance repair.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Honest and Fair Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Honest and Fair Appliance Repair is better than 81% of appliance repair.A
81

Reviews for your job

Customers hired Honest and Fair Appliance Repair for 8 kinds of job.

Honest and Fair Appliance Repair for oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$427
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Oven repair”

JamesLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Noah did a superb job.

Paid $250–300Reasonable priceFreezer repairOven repair
Margie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technician was very kind and knowledgeable!

Paid $250–300Reasonable priceOven repair
Jeannie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very timely, very professional and efficient

Stove, cooktop & oven repairOven repair
Timothy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

This service company knows how to take care of the customer. Informative and on time, two things that rare these days. The only appliance repair company I will use going forward.Val was the best.He knew what to do to fix my Bosch refrigerator and had the parts with him when he arrived on time.

Paid $200–250Reasonable priceOven repair
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chris always does an amazing job. Wouldn’t want to use anyone else!

Paid $350–400Oven repair
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service! Jeremy was very knowledgeable and fixed it in no time flat! Really great experience.

Paid $500+Reasonable priceRefrigerator/freezer repairOven repair
Omar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Communicated everything I needed to know and explained the issue very clearly. Was also quick with his work. Noah was great today!

Oven repair+ Responsiveness+ Punctuality+ Quality
NormanLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

professional, good value

Oven repair+ Value
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great People and fantastic service. If you have Thermadore appliances these are your people. Cannot say enough Great things about the company. Fixed the issues and fair pricing. Judd Foster

Dishwasher repairOven repairRefrigerator repair+ Quality
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

Do not recommend, 99 dollars to show up and tell you it’s going to be 350 to fix a stove that cost 250 to begin with. Would have bought a new one if I knew the service call would be half the cost of a stove. Common sense is now uncommon.

Oven repair
Logan7 months ago★★★★★

Rating only, no written review.

Paid $300–350Reasonable priceOven repair
Nate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceOven repair
Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dishwasher repairFreezer repairOven repair+ Responsiveness+ Punctuality+ Quality

Price

$265-2% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 64%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair115$132–$440
Dishwasher repair73$114–$390
Dryer repair55$183–$365
Washing machine repair52$126–$371
Stove, cooktop & oven repair20$126–$427
Refrigerator repair18$253–$427
Oven repair13$139–$427
Washer/dryer repair13$126–$335

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