How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%93+13.2Replies to reviews 7%81+5.7Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREHonest and Fair Appliance Repair
Jeffersonville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 988 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Honest and Fair Appliance Repair for 8 kinds of job.
Honest and Fair Appliance Repair for refrigerator/freezer repair
Clear ✕All 115 Google reviews tagged “Refrigerator/freezer repair” · showing 20
Helman was very polite and professional. He was able to pinpoint the problem and got the repair done quickly.
Very impressed with professionalism and knowledge. Noah went out of his way to make sure everything was taken take of. Highly recommend!
Very thorough and helpful.
We have used this company numerous times and always top notch and fair pricing. We will continue when we need appliance repairs, very professional.
Noah was great!
Most amazing Customer service and talented and professional technician. Through the whole process, I was kept informed. Highly recommend.
Drew was very nice, professional I knew how to fix the problem right away. Great service!!
When technician Ken arrived, he introduced himself, then went right to work to fix/repair the seal on my freezer door. When he finished, Ken explained what he did to fix the issue, then ask that I leave the door shut for 24 hours before removing the tape. Ken was very polite and professional. He is an asset to your company.
Honest and Fair appliances completed work as part of a recall on my refrigerator. They contacted me by phone, set up an appointment that met my working schedule, then followed up by text and phone call just before they arrived to be sure I remembered. Steve did an excellent job repairing my fridge. He was quick,…
Billy Rowe is the man the company is true to their name honest and fair great job
came on time, evaluated, worked, cleaned up and will finish when part comes in .Helman completed the job today . thank you
Awesome technician. Knowledgeable, courteous and very friendly. Highly recommended.
Our repairman was absolutely awesome!
I have used this service several times have never been disappointed with their professionalism or honesty
Ken was great! So knowledgeable and friendly and explained the repair every step of the way. He was able to diagnose problem, pick up the needed part, and fix our refrigerator same day.
Technician Chris was EXTREMELY knowledgeable and helpful while at my home servicing my refrigerator! I don’t believe we’ve had a technician out that has been that knowledgeable before. Would definitely use this company again.
We had a tricky issue with our fridge, Honest and Fair went above and beyond to get our fridge fixed. They were responsive and easy to work with! Highly recommend their service!
We had an ice maker with missing parts and Michael figured out how to make it work. We are very happy to have this issue solved.
Quick, easy, and good honest advice about next steps
The Repair Guy ( sorry didn’t remember his name ) was more than we could’ve imagined. Very kind , Professionally he went above and beyond to fix the refrigerator that needed repair . Cleaned up behind himself and made sure if there were any concerns he knew how to direct us to the right personal of the company.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 115 | $132–$440 |
| Dishwasher repair | 73 | $114–$390 |
| Dryer repair | 55 | $183–$365 |
| Washing machine repair | 52 | $126–$371 |
| Stove, cooktop & oven repair | 20 | $126–$427 |
| Refrigerator repair | 18 | $253–$427 |
| Oven repair | 13 | $139–$427 |
| Washer/dryer repair | 13 | $126–$335 |