How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%93+13.2Replies to reviews 7%81+5.7Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREHonest and Fair Appliance Repair
Jeffersonville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 988 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Honest and Fair Appliance Repair for 8 kinds of job.
Honest and Fair Appliance Repair for refrigerator repair
Clear ✕All 18 Google reviews tagged “Refrigerator repair”
Noah was quick, professional and full of knowledge! Highly recommend!!
Quick diagnosis and repairs,friendly and knowledgeable technician
Our scheduled time was between 8:30-9:30am for refrigerator repair. Steve called at 7:55am and said he would be there in 10-15 minutes. I love that I didn't have to set aside half of the day to wait for them, and then they came early was even better! Very reasonably priced. Very knowledgeable, explained what the…
Awesome job by Ally in the office and Helmsman the tech...both very friendly and helpful.
Excellent customer service
Jon was professional and courteous. He did a great job and will use him again for future repairs.
Ok so I take reviewing a company very important as it can help man others like myself. First off I wanted to say this company was exceptional. From the second I called they were very helpful in getting my refrigerator working again. The lady that answered the phone was very kind and listened to what I had to say.…
I just wanted to take a minute to tell you about my whole experience with this company. First of all, when I made the phone call to them, they were very polite and extremely professional. They gave me a date when you had a tech available. At first, I thought about calling someone else because the date was 2 weeks…
Jon did an excellent job getting our LG refrigerator back in working order. They handled all of the warranty hassles with the LG people and made the process so much easier.
They came out quickly, were on time and did a good job. Professional and very friendly. I'll use them again for sure.
Great communication and service. Jonathon was very professional and answered my questions. Repairs were made in a very timely manor.
Technician was nice answered all questions and very polite.
Paid $99 for BAD diagnosis on fridge. Technician said $1100 to fix. Compressor was bad. Technician actually unplugged it and it was actually just the starter that was bad $300 fix. NOTHING HONEST OR FAIR about this company
Absolutely great experience from beginning to end. Our technician, Steve, was such a kind a friendly person, while fixing our fridge issue efficiently. We really appreciate having such a quality person visit our home, even for an applicants repair- makes the day nicer. And Crystal which scheduled everything was just…
Great People and fantastic service. If you have Thermadore appliances these are your people. Cannot say enough Great things about the company. Fixed the issues and fair pricing. Judd Foster
I purchased a very expensive LG refrigerator from Lowes. The compressor died within 2 years. H&F was the company that LG outsourced to Diagnose and repair. They were onsite for about an hour, replaced the Compressor (I was impressed that they had the parts with them) and answered all of my questions. Didn't cost…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 115 | $132–$440 |
| Dishwasher repair | 73 | $114–$390 |
| Dryer repair | 55 | $183–$365 |
| Washing machine repair | 52 | $126–$371 |
| Stove, cooktop & oven repair | 20 | $126–$427 |
| Refrigerator repair | 18 | $253–$427 |
| Oven repair | 13 | $139–$427 |
| Washer/dryer repair | 13 | $126–$335 |