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Hope Heating & AC Repair
Atlanta, GA · 5.0★ (745)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58
RankPosition by Experts Score among all companies we track in this category.#25
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$351
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.9%

Recent priced reviews

★★★★★ Tiffany · a week ago

They were friendly and easy to communicate with. Scheduling was easy and Dwight came on time and answered all my questions with no upsell. Well worth it!

Paid $1–200Reasonable price
★★★★★ Dominique · a week ago

Great service! Responsive and communicative! They even sent a photo of the technician who was coming to do the work before my appointment. That was a great touch :)

Paid $200–400Great priceA/C system repair
★★★★★ Rowena · 2 weeks ago

He arrived same day and found the problem right away! Excelent service. Kudos to this company and Brian. :)

Paid $200–400A/C system repair
★★★★★ John · Edited 4 weeks ago

I am a landlord with multiple houses, and they have always been able to get the AC going again very quickly.

Paid $200–400Not sureA/C system repair
★★★★★ Bobby · a month ago

Couldn’t aask for better service. Friendly, polite and they actually care about what they’re doing. Highly recommend.

Paid $200–400Great priceA/C system repair
★★★★★ Anthony · a month ago

I highly recommend Hope Heating and Air. They provide great service and are very professional. They installed mini split unit in my sunroom. I am very pleased with the results. I highly recommend them for any heating and air needs and repairs!

Paid $1,600–1,800Great priceA/C system repair

Why it scores 58How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction57
Reliability50
Craft & service54
Value75
Momentum59
Track record49
Accountability78

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